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Question 304 - Certified Sales Cloud Consultant discussion

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After Cloud Kicks implemented Sales Cloud Einstein, a consultant realizes they are unable to activate all of the features.

Which step should the consultant take to troubleshoot the issue?

A.
Check the Soles Insights Integration User profile configuration.
Answers
A.
Check the Soles Insights Integration User profile configuration.
B.
Reconfigure the Einstein Lead Scoring app.
Answers
B.
Reconfigure the Einstein Lead Scoring app.
C.
Confirm users have the feature license assigned.
Answers
C.
Confirm users have the feature license assigned.
Suggested answer: C

Explanation:

To troubleshoot the issue of not being able to activate all Sales Cloud Einstein features, the consultant should confirm that users have the necessary feature licenses assigned. Without the appropriate licenses, users will not be able to access or activate certain Einstein functionalities. Ensuring that all required licenses are correctly assigned is a crucial step in enabling full functionality.

Sales Cloud Einstein License Management

Assigning Feature Licenses

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asked 23/09/2024
himanshu deshpande
41 questions
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