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A company uses a service to collect metadata from applications that the company hosts on premises. Consumer devices such as TVs and internet radios access the applications. Many older devices do not support certain HTTP headers and exhibit errors when these headers are present in responses. The company has configured an on-premises load balancer to remove the unsupported headers from responses sent to older devices, which the company identified by the User-Agent headers. The company wants to migrate the service to AWS, adopt serverless technologies, and retain the ability to support the older devices. The company has already migrated the applications into a set of AWS Lambda functions. Which solution will meet these requirements?
A company is planning to store a large number of archived documents and make the documents available to employees through the corporate intranet. Employees will access the system by connecting through a client VPN service that is attached to a VPC. The data must not be accessible to the public. The documents that the company is storing are copies of data that is held on physical media elsewhere. The number of requests will be low. Availability and speed of retrieval are not concerns of the company. Which solution will meet these requirements at the LOWEST cost?
A financial services company runs a complex, multi-tier application on Amazon EC2 instances and AWS Lambda functions. The application stores temporary data in Amazon S3. The S3 objects are valid for only 45 minutes and are deleted after 24 hours. The company deploys each version of the application by launching an AWS CloudFormation stack. The stack creates all resources that are required to run the application. When the company deploys and validates a new application version, the company deletes the CloudFormation stack of the old version. The company recently tried to delete the CloudFormation stack of an old application version, but the operation failed. An analysis shows that CloudFormation failed to delete an existing S3 bucket. A solutions architect needs to resolve this issue without making major changes to the application's architecture. Which solution meets these requirements?
A company uses AWS Organizations for a multi-account setup in the AWS Cloud. The company's finance team has a data processing application that uses AWS Lambda and Amazon DynamoDB. The company's marketing team wants to access the data that is stored in the DynamoDB table. The DynamoDB table contains confidential data. The marketing team can have access to only specific attributes of data in the DynamoDB table. The fi-nance team and the marketing team have separate AWS accounts. What should a solutions architect do to provide the marketing team with the appropriate access to the DynamoDB table?
A company hosts a Git repository in an on-premises data center. The company uses webhooks to invoke functionality that runs in the AWS Cloud. The company hosts the webhook logic on a set of Amazon EC2 instances in an Auto Scaling group that the company set as a target for an Application Load Balancer (ALB). The Git server calls the ALB for the configured webhooks. The company wants to move the solution to a serverless architecture. Which solution will meet these requirements with the LEAST operational overhead?
A company is running an application on several Amazon EC2 instances in an Auto Scaling group behind an Application Load Balancer. The load on the application varies throughout the day, and EC2 instances are scaled in and out on a regular basis. Log files from the EC2 instances are copied to a central Amazon S3 bucket every 15 minutes. The security team discovers that log files are missing from some of the terminated EC2 instances. Which set of actions will ensure that log files are copied to the central S3 bucket from the terminated EC2 instances?
A company runs a new application as a static website in Amazon S3. The company has deployed the application to a production AWS account and uses Amazon CloudFront to deliver the website. The website calls an Amazon API Gateway REST API. An AWS Lambda function backs each API method. The company wants to create a CSV report every 2 weeks to show each API Lambda function’s recommended configured memory, recommended cost, and the price difference between current configurations and the recommendations. The company will store the reports in an S3 bucket. Which solution will meet these requirements with the LEAST development time?
A software as a service (SaaS) company has developed a multi-tenant environment. The company uses Amazon DynamoDB tables that the tenants share tor the storage layer. The company uses AWS Lambda functions for the application services. The company wants to offer a tiered subscription model that is based on resource consumption by each tenant Each tenant is identified by a unique tenant ID that is sent as part of each request to the Lambda functions The company has created an AWS Cost and Usage Report (AWS CUR) in an AWS account The company wants to allocate the DynamoDB costs to each tenant to match that tenant's resource consumption Which solution will provide a granular view of the DynamoDB cost for each tenant with the LEAST operational effort?
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A company uses AWS Organizations AWS account. A solutions architect must design a solution in which only administrator roles are allowed to use IAM actions. However the solutions archited does not have access to all the AWS account throughout the company. Which solution meets these requirements with the LEAST operational overhead?

Question 215 - SAP-C02 discussion

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A company runs a customer service center that accepts calls and automatically sends all customers a managed, interactive, two-way experience survey by text message.

The applications that support the customer service center run on machines that the company hosts in an on-premises data center. The hardware that the company uses is old, and the company is experiencing downtime with the system. The company wants to migrate the system to AWS to improve reliability.

Which solution will meet these requirements with the LEAST ongoing operational overhead?

A.
Use Amazon Connect to replace the old call center hardware. Use Amazon Pinpoint to send text message surveys to customers.
Answers
A.
Use Amazon Connect to replace the old call center hardware. Use Amazon Pinpoint to send text message surveys to customers.
B.
Use Amazon Connect to replace the old call center hardware. Use Amazon Simple Notification Service (Amazon SNS) to send text message surveys to customers.
Answers
B.
Use Amazon Connect to replace the old call center hardware. Use Amazon Simple Notification Service (Amazon SNS) to send text message surveys to customers.
C.
Migrate the call center software to Amazon EC2 instances that are in an Auto Scaling group. Use the EC2 instances to send text message surveys to customers.
Answers
C.
Migrate the call center software to Amazon EC2 instances that are in an Auto Scaling group. Use the EC2 instances to send text message surveys to customers.
D.
Use Amazon Pinpoint to replace the old call center hardware and to send text message surveys to customers.
Answers
D.
Use Amazon Pinpoint to replace the old call center hardware and to send text message surveys to customers.
Suggested answer: A

Explanation:

Amazon Connect is a cloud-based contact center service that allows you to set up a virtual call center for your business. It provides an easy-to-use interface for managing customer interactions through voice and chat. Amazon Connect integrates with other AWS services, such as Amazon S3 and Amazon Kinesis, to help you collect, store, and analyze customer data for insights into customer behavior and trends. On the other hand, Amazon Pinpoint is a marketing automation and analytics service that allows you to engage with your customers across different channels, such as email, SMS, push notifications, and voice. It helps you create personalized campaigns based on user behavior and enables you to track user engagement and retention. While both services allow you to communicate with your customers, they serve different purposes. Amazon Connect is focused on customer support and service, while Amazon Pinpoint is focused on marketing and engagement.

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asked 16/09/2024
Ricardson Albuquerque
35 questions
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