Cloud Kidcs (CK) uses Lightning Knowledge and has set up Data Categories. CK uses Data Category Visibility to control access based on products and geographic location. The Service Cloud administrator plans to enable 'Use standard Salesforce sharing' in Sharing Settings under Knowledge Setting.
Which consideration should the administrator be aware of when making this change?

Question

Cloud Kidcs (CK) uses Lightning Knowledge and has set up Data Categories. CK uses Data Category Visibility to control access based on products and geographic location. The Service Cloud administrator plans to enable 'Use standard Salesforce sharing' in Sharing Settings under Knowledge Setting.

Which consideration should the administrator be aware of when making this change?

Angela Rivalta · Accepted Answer

Data Categories no longer control access to articles.

Angela Rivalta · Answer

Data Category Visibility of All Categories provides Public Read/Write access.

Angela Rivalta · Answer

Data Category Visibility of Custom overrides Organization-Wide Sharing Default access.

Angela Rivalta · Answer

Data Category Visibility of AM Categories provides Public Read Only access.

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