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Universal Containers has a Performance Feedback custom object (Private organization-wide default) used by customers to report any Issues with delivery drivers. Feedback should not be visible to the driver, but any feedback records should be accessible to people above them in the Role Hierarchy, even when the driver changes managers. Assuming managers have Read access to the Feedback object, which three steps are necessary to solve these requirements?
Universal Containers (UC) service reps are assigned to a profile which has ''View All'' in Case object (Private OWD). To make sure service reps have access to all relevant information to attend to customer requests, which two details should a salesforce Architects consider? Choose 2 answers:
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Universal container (UC) use External Object to retrieve Invoice data from a Legacy ERP. A finance team requested to have access to the Invoice records in the account page. In addition to objects access in the finance users profile, what other feature should a Sales Architect recommend?
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After setting up Customer Community and enable collaboration, the architect realizes that customers are only Chatter posts from other customers in their account. What should the architect do to allow viewing chatter posts from all customers?
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What feature in Salesforce is needed to restrict access to a custom object that has Public Read/Write access?

Question 43 - Certified Sharing and Visibility Architect discussion

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Universal Containers (UC) has implemented Customer Community with customer community plus license for its distributors. Retail distributors have part-time agents who work for multiple distributors. Those agents should have access to other distributor accounts as well.

What can be configured to grant agents access to different distributor accounts?

A.
Use Apex sharing to share distributor accounts with agents using the Account__ Share table.
Answers
A.
Use Apex sharing to share distributor accounts with agents using the Account__ Share table.
B.
Use share group to share distributor accounts with agents who have account contact relationship.
Answers
B.
Use share group to share distributor accounts with agents who have account contact relationship.
C.
Create sharing rules to share distributor accounts with agents.
Answers
C.
Create sharing rules to share distributor accounts with agents.
D.
Create sharing set to share distributor accounts with agents using account contact relationship.
Answers
D.
Create sharing set to share distributor accounts with agents using account contact relationship.
Suggested answer: A
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asked 23/09/2024
Jonathan Dowds
37 questions
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