Universal Containers (UC) delivers training in 500 different regions. The UC Operations Users team manage course setup, scheduling, and trainer setup. The Operations Users team members work at a regional level and report to an Operations manager. The Operations manager requested access to edit ALL scheduled courses owned by the Operation Users team.
How can this be achieved?

Question

Universal Containers (UC) delivers training in 500 different regions. The UC Operations Users team manage course setup, scheduling, and trainer setup. The Operations Users team members work at a regional level and report to an Operations manager. The Operations manager requested access to edit ALL scheduled courses owned by the Operation Users team.

How can this be achieved?

Jorge Pinto · Accepted Answer

The Operations manager will get access to the scheduled courses owned by the Operations Users team defined in the role hierarchy.

Jorge Pinto · Answer

The Operations manager will get access to the scheduled courses by granting the Operations manager modify ALL on scheduled courses.

Jorge Pinto · Answer

The Operations manager will get access to the scheduled courses by creating an ownership-based sharing rule and share the scheduled courses with the Operations manager.

Jorge Pinto · Answer

The Operations manager will get access to the scheduled courses by creating a public group and add the Operations manager and the Operations Users team to the public group

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