What are the two most accurate statements regarding the ServiceNow CMDB (configuration management database) and CIs (configuration items)?

Question

Sathiyaraj Arulprakasam · Accepted Answer

The CMDB is a dynamic list that tracks both the CIs within your platform and the relationship between those items.

Sathiyaraj Arulprakasam · Accepted Answer

A CI is any component within your infrastructure that needs to be managed in order to deliver Services.

Sathiyaraj Arulprakasam · Answer

The CMDB is a series of tables that contain only key hardware components located in critical paths within your platform that must be managed.

Sathiyaraj Arulprakasam · Answer

All CIs stored in the CMDB must have an assigned IP address within your infrastructure.

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