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ServiceNow CIS-EM Practice Test - Questions Answers

List of questions

Question 1

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When creating an alert management rule, where would you specify a workflow to resolve a given condition?

From the Remediation tab
From the Remediation tab
From the Actions tab
From the Actions tab
From the Launcher tab
From the Launcher tab
In the Related Links section
In the Related Links section
Suggested answer: A

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-operationsmanagement/page/product/event- management/task/create-alert-management-rule.html

Explanation:

asked 23/09/2024
Eric Persson
31 questions

Question 2

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What type of system can a MID Server can be installed on?

OpenVMS System
OpenVMS System
Microsoft Windows Server
Microsoft Windows Server
Linux System
Linux System
Microsoft Windows Desktop
Microsoft Windows Desktop
Any system inside the customer firewall
Any system inside the customer firewall
Mac OS X System
Mac OS X System
Suggested answer: B

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/midserver/reference/r_MIDServerSystemRequirements.html

Explanation:

asked 23/09/2024
Alexander Voronetsky
42 questions

Question 3

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What would be the primary use case for creating Javascripts in Event Management?

To create a customized pull connector to retrieve events on behalf of an event source
To create a customized pull connector to retrieve events on behalf of an event source
To automatically populate the Configuration Management Database (CMDB)
To automatically populate the Configuration Management Database (CMDB)
To parse a nodename out of your raw event data in an event rule
To parse a nodename out of your raw event data in an event rule
To run as part of a remediation workflow for IT alerts that fail to execute
To run as part of a remediation workflow for IT alerts that fail to execute
Suggested answer: A

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-operationsmanagement/page/product/event- management/task/t_EMCreateCustomConnectorDefinition.html

Explanation:

asked 23/09/2024
PRADESH MATHEW
41 questions

Question 4

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What would you use to define the monitoring sources allowed to communicate with the ServiceNow instance for Operational Intelligence?

Metric Registration
Metric Registration
Metric Config Rules
Metric Config Rules
Metric Type Actions
Metric Type Actions
Metric to CI
Metric to CI
Suggested answer: C

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-operationsmanagement/page/product/event- management/concept/operational-intelligence-overview.html

Explanation:

asked 23/09/2024
Hariett Mambo
44 questions

Question 5

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The value of the Alert Priority score is a composite of what?

The value of the alert’s category and its relative weight
The value of the alert’s category and its relative weight
The value of the alert’s category and its Priority Group
The value of the alert’s category and its Priority Group
The value of the alert’s Severity and its Priority Group
The value of the alert’s Severity and its Priority Group
The value of the alert’s Severity and its relative weight
The value of the alert’s Severity and its relative weight
Suggested answer: A

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-operationsmanagement/page/product/event- management/concept/alert-priority.html

Explanation:

asked 23/09/2024
Assane SENE
39 questions

Question 6

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Which attribute is responsible for de-duplication?

Metric_name
Metric_name
Message_key
Message_key
Short_description
Short_description
Additional_info
Additional_info
Suggested answer: B

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-operationsmanagement/page/product/event- management/reference/r_EMBestPractice.html

Explanation:

asked 23/09/2024
Simon John Mather
44 questions

Question 7

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How would you interpret the following data in the Operational Intelligence Insights Explorer?

ServiceNow CIS-EM image Question 7 71075 09232024003726000000

win-ces882ierw is one of your hottest Configuration Items (CIs) that is currently experiencing a high probability of anomalies and should be checked immediately
win-ces882ierw is one of your hottest Configuration Items (CIs) that is currently experiencing a high probability of anomalies and should be checked immediately
win-ces882ierw is one of your hottest Configuration Items (CIs), but is currently experiencing a low probability of anomalies
win-ces882ierw is one of your hottest Configuration Items (CIs), but is currently experiencing a low probability of anomalies
win-ces882ierw is one of your customized list of monitored Configuration Items (CIs) that is currently experiencing a high probability of anomalies and should be checked immediately
win-ces882ierw is one of your customized list of monitored Configuration Items (CIs) that is currently experiencing a high probability of anomalies and should be checked immediately
win-ces882ierw is one of your customized list of monitored Configuration Items (CIs), but is currently experiencing a low probability of anomalies
win-ces882ierw is one of your customized list of monitored Configuration Items (CIs), but is currently experiencing a low probability of anomalies
Suggested answer: D
asked 23/09/2024
Rick Tellez
41 questions

Question 8

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What is the default collection/polling interval applied to all event connectors?

Every 120 seconds
Every 120 seconds
Every 5 seconds
Every 5 seconds
Every 40 seconds
Every 40 seconds
Every 60 seconds
Every 60 seconds
Every 10 seconds
Every 10 seconds
Suggested answer: E

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-servicenowplatform/page/use/collaboration/task/ t_ConfigureThePollingInterval.html

Explanation:

asked 23/09/2024
jose fajardo
34 questions

Question 9

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Where can you look to determine what event rule created an alert? (Choose two.)

Alert Activity
Alert Activity
Event Additional Information
Event Additional Information
Event Processing Notes
Event Processing Notes
Alert Message Key
Alert Message Key
Alert Source
Alert Source
Suggested answer: A, E

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-operationsmanagement/page/product/event- management/task/t_EMViewRuleApply.html

Explanation:

asked 23/09/2024
Brian Foy
40 questions

Question 10

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What feature would you use to trigger a workflow or automatically generate tasks via templates?

Event rules
Event rules
Task rules
Task rules
Alert management rules
Alert management rules
Alert correlation rules
Alert correlation rules
Suggested answer: A

Explanation:

Reference: https://docs.servicenow.com/bundle/kingston-it-operations-management/page/product/event- management/task/create-task-template-from-existing-alert.html

Explanation:

asked 23/09/2024
mahdis khaledi
46 questions
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What would be the primary use case for creating Javascripts in Event Management?