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CIS-EM: Certified Implementation Specialist - Event Mangement

Certified Implementation Specialist - Event Mangement
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ServiceNow

Certified Implementation Specialist - Event Mangement Exam Questions: 92
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This study guide should help you understand what to expect on the exam and includes a summary of the topics the exam might cover and links to additional resources. The information and materials in this document should help you focus your studies as you prepare for the exam.

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What two key steps must be performed after creating a new connector instance? (Choose two.)

A.
Assign a MID Server to the connector
A.
Assign a MID Server to the connector
Answers
B.
Enter credentials for the connector
B.
Enter credentials for the connector
Answers
C.
Debug the connector
C.
Debug the connector
Answers
D.
Test the connector
D.
Test the connector
Answers
E.
Activate the connector
E.
Activate the connector
Answers
Suggested answer: D, E

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-operationsmanagement/page/product/event- management/task/t_EMConfigureConnectorInstance.html

Explanation:

asked 23/09/2024
Rafael Pabon
44 questions

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What applications are included in the ITOM Health product?

A.
Event Management and Operational Intelligence
A.
Event Management and Operational Intelligence
Answers
B.
ITOM Visibility
B.
ITOM Visibility
Answers
C.
Discovery and Service Mapping
C.
Discovery and Service Mapping
Answers
D.
Cloud Management
D.
Cloud Management
Answers
Suggested answer: A

Explanation:

Explanation:

asked 23/09/2024
Nelson G Porras
42 questions

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By default, when are idle alerts are closed?

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By default, the Alert Console displays what type of alerts?

A.
All Primary, Open alerts and anomaly alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
A.
All Primary, Open alerts and anomaly alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
Answers
B.
All Primary and Secondary Open alerts and anomaly alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
B.
All Primary and Secondary Open alerts and anomaly alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
Answers
C.
All Primary alerts with a Severity of Critical, Major, Minor, Warning that are not in Maintenance mode
C.
All Primary alerts with a Severity of Critical, Major, Minor, Warning that are not in Maintenance mode
Answers
D.
All Primary, Open alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
D.
All Primary, Open alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
Answers
E.
All Primary and Secondary Open alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
E.
All Primary and Secondary Open alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
Answers
Suggested answer: E

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-operationsmanagement/page/product/event- management/concept/alert-priority.html

Explanation:

asked 23/09/2024
Bartłomiej Praniuk
24 questions

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If events are not matching to alerts as you would like, what field should be changed?

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In default configuration using baseline connectors, how often is event data collected from event sources?

A.
Once every minute
A.
Once every minute
Answers
B.
Every 2 minutes
B.
Every 2 minutes
Answers
C.
Twice every minute
C.
Twice every minute
Answers
D.
Every 5 minutes
D.
Every 5 minutes
Answers
Suggested answer: B

Explanation:

Explanation:

asked 23/09/2024
Yosra Chabchoub
38 questions

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By default, Event Management tries to bind an alert to CI (configuration item), by matching the node name in the event to which three items in the CMDB (configuration management database)?

A.
CI name, Fully qualified domain name, IP or MAC address
A.
CI name, Fully qualified domain name, IP or MAC address
Answers
B.
CI name, Webserver name, IP or MAC address
B.
CI name, Webserver name, IP or MAC address
Answers
C.
CI name, Fully qualified domain name, SSH public host keys
C.
CI name, Fully qualified domain name, SSH public host keys
Answers
D.
System class name, Fully qualified domain name, IP or MAC address
D.
System class name, Fully qualified domain name, IP or MAC address
Answers
Suggested answer: A

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/reference/r_EMHowAlertsBindCI.html

Explanation:

asked 23/09/2024
Venkateswar Parupalli
34 questions

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Based on the information shown, which of the following three alerts should be processed first?

A.
The Alert Priority score 3106020.001 was calculated according to the following factors, ordered by their respective priority (2018-06-01 19:34:01 GMT) Category (Score, Weight)
A.
The Alert Priority score 3106020.001 was calculated according to the following factors, ordered by their respective priority (2018-06-01 19:34:01 GMT) Category (Score, Weight)
Answers
B.
Business services – (3.0, 1000000)
B.
Business services – (3.0, 1000000)
Answers
C.
Severity – (1.0, 100000)
C.
Severity – (1.0, 100000)
Answers
D.
CI type – (60.0, 100) 4. Role – (2.0, 10)
D.
CI type – (60.0, 100) 4. Role – (2.0, 10)
Answers
E.
Secondary – (0)
E.
Secondary – (0)
Answers
F.
State – (1.0, 0.001)
F.
State – (1.0, 0.001)
Answers
G.
The Alert Priority score 4406020.001 was calculated according to the following factors, ordered by their respective priority (2018-05-31 20:04:47 GMT) Category (Score, Weight)
G.
The Alert Priority score 4406020.001 was calculated according to the following factors, ordered by their respective priority (2018-05-31 20:04:47 GMT) Category (Score, Weight)
Answers
H.
Business services – (4.0, 1000000.0)
H.
Business services – (4.0, 1000000.0)
Answers
I.
Severity – (4.0, 100000.0)
I.
Severity – (4.0, 100000.0)
Answers
J.
CI type – (60.0, 100.0)
J.
CI type – (60.0, 100.0)
Answers
K.
Role – (2.0, 10.0)
K.
Role – (2.0, 10.0)
Answers
L.
Secondary – (0)
L.
Secondary – (0)
Answers
M.
State – (1.0, 0.001)
M.
State – (1.0, 0.001)
Answers
N.
The Alert Priority score 3306020.001 was calculated according to the following factors, ordered by their respective priority (2018-05-31 19:56:54 GMT) Category (Score, Weight)
N.
The Alert Priority score 3306020.001 was calculated according to the following factors, ordered by their respective priority (2018-05-31 19:56:54 GMT) Category (Score, Weight)
Answers
O.
Business services – (3.0, 1000000.0)
O.
Business services – (3.0, 1000000.0)
Answers
P.
Severity – (3.0, 100000.0)
P.
Severity – (3.0, 100000.0)
Answers
Q.
CI type – (60.0, 100.0)
Q.
CI type – (60.0, 100.0)
Answers
R.
Role – (2.0, 10.0)
R.
Role – (2.0, 10.0)
Answers
S.
Secondary – (0)
S.
Secondary – (0)
Answers
T.
State – (1.0, 0.001)
T.
State – (1.0, 0.001)
Answers
U.
They should be processed in the order in which they were received.
U.
They should be processed in the order in which they were received.
Answers
Suggested answer: B
asked 23/09/2024
David Looby
37 questions

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What Event Management module allows for configuration of automatic task creation?

A.
Alert management rules
A.
Alert management rules
Answers
B.
Task rules
B.
Task rules
Answers
C.
Event rules
C.
Event rules
Answers
D.
Alert correlation rules
D.
Alert correlation rules
Answers
Suggested answer: A

Explanation:

Reference: https://docs.servicenow.com/bundle/newyork-it-operationsmanagement/page/product/event- management/task/create-alert-management-rule.html

Explanation:

asked 23/09/2024
Venish Arumugam
35 questions

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What would be the primary use case for creating Javascripts in Event Management?

A.
To create a customized pull connector to retrieve events on behalf of an event source
A.
To create a customized pull connector to retrieve events on behalf of an event source
Answers
B.
To automatically populate the Configuration Management Database (CMDB)
B.
To automatically populate the Configuration Management Database (CMDB)
Answers
C.
To parse a nodename out of your raw event data in an event rule
C.
To parse a nodename out of your raw event data in an event rule
Answers
D.
To run as part of a remediation workflow for IT alerts that fail to execute
D.
To run as part of a remediation workflow for IT alerts that fail to execute
Answers
Suggested answer: A

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-operationsmanagement/page/product/event- management/task/t_EMCreateCustomConnectorDefinition.html

Explanation:

asked 23/09/2024
PRADESH MATHEW
41 questions
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