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CIS-EM: Certified Implementation Specialist - Event Mangement

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Exam Questions:
92
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  2.370
Last Updated
March - 2025
Language
English
3 Quizzes
PDF | VPLUS
This study guide should help you understand what to expect on the exam and includes a summary of the topics the exam might cover and links to additional resources. The information and materials in this document should help you focus your studies as you prepare for the exam.

Related questions

Question 1

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What two key steps must be performed after creating a new connector instance? (Choose two.)

Assign a MID Server to the connector
Assign a MID Server to the connector
Enter credentials for the connector
Enter credentials for the connector
Debug the connector
Debug the connector
Test the connector
Test the connector
Activate the connector
Activate the connector
Suggested answer: D, E
Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-operationsmanagement/page/product/event- management/task/t_EMConfigureConnectorInstance.html

Explanation:

asked 23/09/2024
Rafael Pabon
53 questions

Question 2

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What applications are included in the ITOM Health product?

Event Management and Operational Intelligence
Event Management and Operational Intelligence
ITOM Visibility
ITOM Visibility
Discovery and Service Mapping
Discovery and Service Mapping
Cloud Management
Cloud Management
Suggested answer: A
Explanation:

Explanation:

asked 23/09/2024
Nelson G Porras
50 questions

Question 3

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By default, when are idle alerts are closed?

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Question 4

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By default, the Alert Console displays what type of alerts?

All Primary, Open alerts and anomaly alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
All Primary, Open alerts and anomaly alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
All Primary and Secondary Open alerts and anomaly alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
All Primary and Secondary Open alerts and anomaly alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
All Primary alerts with a Severity of Critical, Major, Minor, Warning that are not in Maintenance mode
All Primary alerts with a Severity of Critical, Major, Minor, Warning that are not in Maintenance mode
All Primary, Open alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
All Primary, Open alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
All Primary and Secondary Open alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
All Primary and Secondary Open alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
Suggested answer: E
Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-operationsmanagement/page/product/event- management/concept/alert-priority.html

Explanation:

asked 23/09/2024
Bartłomiej Praniuk
28 questions

Question 5

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If events are not matching to alerts as you would like, what field should be changed?

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Question 6

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In default configuration using baseline connectors, how often is event data collected from event sources?

Once every minute
Once every minute
Every 2 minutes
Every 2 minutes
Twice every minute
Twice every minute
Every 5 minutes
Every 5 minutes
Suggested answer: B
Explanation:

Explanation:

asked 23/09/2024
Yosra Chabchoub
45 questions

Question 7

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By default, Event Management tries to bind an alert to CI (configuration item), by matching the node name in the event to which three items in the CMDB (configuration management database)?

CI name, Fully qualified domain name, IP or MAC address
CI name, Fully qualified domain name, IP or MAC address
CI name, Webserver name, IP or MAC address
CI name, Webserver name, IP or MAC address
CI name, Fully qualified domain name, SSH public host keys
CI name, Fully qualified domain name, SSH public host keys
System class name, Fully qualified domain name, IP or MAC address
System class name, Fully qualified domain name, IP or MAC address
Suggested answer: A
Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/reference/r_EMHowAlertsBindCI.html

Explanation:

asked 23/09/2024
Venkateswar Parupalli
36 questions

Question 8

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Based on the information shown, which of the following three alerts should be processed first?

The Alert Priority score 3106020.001 was calculated according to the following factors, ordered by their respective priority (2018-06-01 19:34:01 GMT) Category (Score, Weight)
The Alert Priority score 3106020.001 was calculated according to the following factors, ordered by their respective priority (2018-06-01 19:34:01 GMT) Category (Score, Weight)
Business services – (3.0, 1000000)
Business services – (3.0, 1000000)
Severity – (1.0, 100000)
Severity – (1.0, 100000)
CI type – (60.0, 100) 4. Role – (2.0, 10)
CI type – (60.0, 100) 4. Role – (2.0, 10)
Secondary – (0)
Secondary – (0)
State – (1.0, 0.001)
State – (1.0, 0.001)
The Alert Priority score 4406020.001 was calculated according to the following factors, ordered by their respective priority (2018-05-31 20:04:47 GMT) Category (Score, Weight)
The Alert Priority score 4406020.001 was calculated according to the following factors, ordered by their respective priority (2018-05-31 20:04:47 GMT) Category (Score, Weight)
Business services – (4.0, 1000000.0)
Business services – (4.0, 1000000.0)
Severity – (4.0, 100000.0)
Severity – (4.0, 100000.0)
CI type – (60.0, 100.0)
CI type – (60.0, 100.0)
Role – (2.0, 10.0)
Role – (2.0, 10.0)
Secondary – (0)
Secondary – (0)
State – (1.0, 0.001)
State – (1.0, 0.001)
The Alert Priority score 3306020.001 was calculated according to the following factors, ordered by their respective priority (2018-05-31 19:56:54 GMT) Category (Score, Weight)
The Alert Priority score 3306020.001 was calculated according to the following factors, ordered by their respective priority (2018-05-31 19:56:54 GMT) Category (Score, Weight)
Business services – (3.0, 1000000.0)
Business services – (3.0, 1000000.0)
Severity – (3.0, 100000.0)
Severity – (3.0, 100000.0)
CI type – (60.0, 100.0)
CI type – (60.0, 100.0)
Role – (2.0, 10.0)
Role – (2.0, 10.0)
Secondary – (0)
Secondary – (0)
State – (1.0, 0.001)
State – (1.0, 0.001)
They should be processed in the order in which they were received.
They should be processed in the order in which they were received.
Suggested answer: B
asked 23/09/2024
David Looby
39 questions

Question 9

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What Event Management module allows for configuration of automatic task creation?

Alert management rules
Alert management rules
Task rules
Task rules
Event rules
Event rules
Alert correlation rules
Alert correlation rules
Suggested answer: A
Explanation:

Reference: https://docs.servicenow.com/bundle/newyork-it-operationsmanagement/page/product/event- management/task/create-alert-management-rule.html

Explanation:

asked 23/09/2024
Venish Arumugam
41 questions

Question 10

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What would be the primary use case for creating Javascripts in Event Management?

To create a customized pull connector to retrieve events on behalf of an event source
To create a customized pull connector to retrieve events on behalf of an event source
To automatically populate the Configuration Management Database (CMDB)
To automatically populate the Configuration Management Database (CMDB)
To parse a nodename out of your raw event data in an event rule
To parse a nodename out of your raw event data in an event rule
To run as part of a remediation workflow for IT alerts that fail to execute
To run as part of a remediation workflow for IT alerts that fail to execute
Suggested answer: A
Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-operationsmanagement/page/product/event- management/task/t_EMCreateCustomConnectorDefinition.html

Explanation:

asked 23/09/2024
PRADESH MATHEW
43 questions