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ServiceNow CIS-EM Practice Test - Questions Answers, Page 3

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A four node cluster makes up the components (CIs) of a Business Service. The impact influence for the cluster is set to 60%.

How many members of the cluster must be in a Critical state in order for the Business Service to display as Critical in the Impact Tree?

A.
1
A.
1
Answers
B.
2
B.
2
Answers
C.
3
C.
3
Answers
D.
4
D.
4
Answers
Suggested answer: C

Which the following alert promotion rule defined in your ServiceNow instance, which of the anomalies below would be automatically promoted into IT alerts on the Alert Console?

A)

B)

C)

Both anomaly A and anomaly B

D)

Neither anomaly A or anomaly B

A.
Option A
A.
Option A
Answers
B.
Option B
B.
Option B
Answers
C.
Option C
C.
Option C
Answers
D.
Option D
D.
Option D
Answers
Suggested answer: A

Explanation:

Reference https://docs.servicenow.com/bundle/orlando-it-operationsmanagement/page/product/event- management/task/create-alert-promotion-rule.html

Explanation:

By default, Event Management tries to bind an alert to CI (configuration item), by matching the node name in the event to which three items in the CMDB (configuration management database)?

A.
CI name, Fully qualified domain name, IP or MAC address
A.
CI name, Fully qualified domain name, IP or MAC address
Answers
B.
CI name, Webserver name, IP or MAC address
B.
CI name, Webserver name, IP or MAC address
Answers
C.
CI name, Fully qualified domain name, SSH public host keys
C.
CI name, Fully qualified domain name, SSH public host keys
Answers
D.
System class name, Fully qualified domain name, IP or MAC address
D.
System class name, Fully qualified domain name, IP or MAC address
Answers
Suggested answer: A

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/reference/r_EMHowAlertsBindCI.html

Explanation:

The MID Server requires an outbound connection on which port?

A.
445
A.
445
Answers
B.
161
B.
161
Answers
C.
443
C.
443
Answers
D.
143
D.
143
Answers
Suggested answer: C

Explanation:

Reference: https://docs.servicenow.com/bundle/london-servicenow-platform/page/product/midserver/concept/ c_MIDServerConnectionPrerequisites.html

Explanation:

If more than one event rule applies to a particular event or metric, which of the event rules will run based upon the Order of execution number?

A.
Only the event rule with the highest Order of execution number will run.
A.
Only the event rule with the highest Order of execution number will run.
Answers
B.
Only the event rule with the lowest Order of execution number will run.
B.
Only the event rule with the lowest Order of execution number will run.
Answers
C.
All event rules will run, from the lowest to the highest Order of execution numbers.
C.
All event rules will run, from the lowest to the highest Order of execution numbers.
Answers
D.
All event rules will run, from the highest to the lowest Order of execution numbers.
D.
All event rules will run, from the highest to the lowest Order of execution numbers.
Answers
Suggested answer: D

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-operationsmanagement/page/product/event- management/task/t_EMViewEventRule.html

Explanation:

When creating event rules, is it best practice to create:

A.
Two rules for every event
A.
Two rules for every event
Answers
B.
As many rules as possible
B.
As many rules as possible
Answers
C.
As few rules as possible
C.
As few rules as possible
Answers
D.
One rule for every event
D.
One rule for every event
Answers
Suggested answer: D

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-operationsmanagement/page/product/event- management/concept/create-event-rules.html

Explanation:

During processing of the event and if the event Severity is blank, the state of the event is set to:

A.
Ready
A.
Ready
Answers
B.
Ignored
B.
Ignored
Answers
C.
Error
C.
Error
Answers
D.
Processing
D.
Processing
Answers
Suggested answer: C

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-operationsmanagement/page/product/event- management/concept/c_EMIntegrateRequirementEvent.html

Explanation:

What two key steps must be performed after creating a new connector instance? (Choose two.)

A.
Assign a MID Server to the connector
A.
Assign a MID Server to the connector
Answers
B.
Enter credentials for the connector
B.
Enter credentials for the connector
Answers
C.
Debug the connector
C.
Debug the connector
Answers
D.
Test the connector
D.
Test the connector
Answers
E.
Activate the connector
E.
Activate the connector
Answers
Suggested answer: D, E

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-operationsmanagement/page/product/event- management/task/t_EMConfigureConnectorInstance.html

Explanation:

A customer informs you that they already have monitoring and event management tools.

Which of the following describes the extra value that ServiceNow Event Management provides?

(Choose four.)

A.
ServiceNow Event Management Alerts, Incidents, Problems, and changes are automatically correlated with CIs and Business Services that can be visualized in Business Service maps.
A.
ServiceNow Event Management Alerts, Incidents, Problems, and changes are automatically correlated with CIs and Business Services that can be visualized in Business Service maps.
Answers
B.
ServiceNow Event Management manages relationships between alerts and related incidents to maintain an end-to-end event management lifecycle.
B.
ServiceNow Event Management manages relationships between alerts and related incidents to maintain an end-to-end event management lifecycle.
Answers
C.
ServiceNow Event Management provides a business-centric platform and single system of record for service monitoring and remediation results, to better control and manage performance and availability.
C.
ServiceNow Event Management provides a business-centric platform and single system of record for service monitoring and remediation results, to better control and manage performance and availability.
Answers
D.
ServiceNow Event Management provides state-of-the-art performance monitoring capabilities across a wide array of different types of infrastructures.
D.
ServiceNow Event Management provides state-of-the-art performance monitoring capabilities across a wide array of different types of infrastructures.
Answers
E.
ServiceNow Event Management utilizes the power of integration with leading monitoring systems to automatically create actionable alerts.
E.
ServiceNow Event Management utilizes the power of integration with leading monitoring systems to automatically create actionable alerts.
Answers
Suggested answer: A, B, C, E

You have an event with a Source of ‘Trap from Enterprise 111’, but the alert created for this event shows a Source of ‘Oracle EM’. If you want to change what this is set to, where in the event rule would you do this?

A.
Transform and Compose Alert Output lab
A.
Transform and Compose Alert Output lab
Answers
B.
Event rule info tab
B.
Event rule info tab
Answers
C.
CI Binding tab
C.
CI Binding tab
Answers
D.
Event Filter tab
D.
Event Filter tab
Answers
Suggested answer: B
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