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Question 3 - CIS-SPM discussion

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Which role is needed to group related projects and demands?

A.
it_program_manager
Answers
A.
it_program_manager
B.
it_project_manager
Answers
B.
it_project_manager
C.
it_demand_manager
Answers
C.
it_demand_manager
D.
it_project_user
Answers
D.
it_project_user
Suggested answer: A

Explanation:

According to the ServiceNow documentation1, the it_program_manager role is needed to group related projects and demands. This role can create and manage programs, which are containers for projects and demands that share a common goal or objective. The other options are incorrect because:

B)it_project_manager: The it_project_manager role can create and manage projects, but not group them into programs2.

C)it_demand_manager: The it_demand_manager role can create and manage demands, but not group them into programs3.

D)it_project_user: The it_project_user role can view and edit project tasks, but not create or manage projects, demands, or programs4.

1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-management/concept/c_ProgramManagement.html2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/concept/c_ProjectManagement.html3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/concept/c_DemandManagement.html4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_Roles.html

asked 23/09/2024
DOMINIC FERNANDEZ
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