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Question 58 - CIS-SPM discussion

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Which of the following can be used to calculate planned cost when creating a resource plan?

Choose 2 answers

A.
Demand rate
Answers
A.
Demand rate
B.
Rate card
Answers
B.
Rate card
C.
Default rate
Answers
C.
Default rate
D.
Project rate
Answers
D.
Project rate
Suggested answer: B, D

Explanation:

According to the ServiceNow documentation1, a rate card is a table that defines the hourly cost of labor for different roles or resources. A project rate is a fixed rate that is applied to all resources assigned to a project, regardless of their roles or individual rates. Both of these can be used to calculate the planned cost of a resource plan by multiplying the hours allocated to each resource by the corresponding rate. The other options are incorrect because:

A) Demand rate: A demand rate is a rate that is applied to a demand, not a resource plan.It is used to estimate the cost of fulfilling a demand before it is converted into a project2.

C) Default rate: A default rate is a rate that is applied to a resource when no other rate is specified.It is not a valid option for calculating the planned cost of a resource plan, as it is only used as a fallback option3.

1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/concept/c_RateCards.html2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/concept/c_DemandRate.html3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/concept/c_DefaultRate.html

asked 23/09/2024
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