A Campaign developer is configuring an exclusion that takes two queries as input.
Query 1: Select customers with email address
Query 2: Select customers who do not want to be contacted
Customers who do not wish to be contacted must be removed. In a test run of the exclusion, the workflow raises the following error:
"You must define the main set for exclusion ‘Remove Suppressions’.” How should the campaign developer solve this issue?

Question

A Campaign developer is configuring an exclusion that takes two queries as input.

Query 1: Select customers with email address

Query 2: Select customers who do not want to be contacted

Customers who do not wish to be contacted must be removed. In a test run of the exclusion, the workflow raises the following error:

"You must define the main set for exclusion ‘Remove Suppressions’.” How should the campaign developer solve this issue?

John Hart · Accepted Answer

Create the list called Remove Suppressions before running the exclusion

John Hart · Answer

Ensure a primary set is selected on the exclusion tab in the exclusion activity

John Hart · Answer

Only connect one query activity to the exclusion

John Hart · Answer

Configure a delivery for use with the target audience

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