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Question 42 - AD0-E908 discussion

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A client wants a Triage team to review requests as they are submitted to a request queue and convert the requests into projects using a template. Which would ensure a successful conversion of a Request to a Project creation?

A.
Triage team is part of the routing rule on the request queue They have 'view' access on the applicable Templates
Answers
A.
Triage team is part of the routing rule on the request queue They have 'view' access on the applicable Templates
B.
Triage team has 'view' access to the request queue and the Portfolio for the applicable Templates.
Answers
B.
Triage team has 'view' access to the request queue and the Portfolio for the applicable Templates.
C.
Triage team is part of the routing rule on the request queue They have 'view' access for project sharing on the applicable Templates.
Answers
C.
Triage team is part of the routing rule on the request queue They have 'view' access for project sharing on the applicable Templates.
Suggested answer: A

Explanation:

For the successful conversion of requests to projects using a template, it is essential that the Triage team is properly set up in Workfront. Specifically:

Part of the Routing Rule: The Triage team must be included in the routing rule on the request queue. This ensures that the requests are directed to them for review.

View Access on Templates: The Triage team needs to have 'view' access to the applicable templates. This access allows them to utilize the templates when converting requests into projects.

Reference

Workfront documentation on setting up request queues and routing rules highlights the importance of including the correct teams and assigning appropriate access rights.

asked 02/10/2024
Aidan Lear
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