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Question 292 - 220-1101 discussion

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Users report that all copies produced on a copter have a solid black line, but printing is unaffected.

Which of the following is the MOST likely cause?

A.
Failing imaging drum
Answers
A.
Failing imaging drum
B.
A scratch on the scanning bed
Answers
B.
A scratch on the scanning bed
C.
Bad output tray
Answers
C.
Bad output tray
D.
Damaged (user
Answers
D.
Damaged (user
Suggested answer: B

Explanation:

A scratch on the scanning bed of a copier can cause a solid black line to appear on all copies, as the scanner cannot read the original document properly through the scratch. The scratch can also reflect light and create noise in the scanned image. The printing function is unaffected by the scratch, as it does not use the scanning bed. The technician should inspect and clean the scanning bed, and replace it if necessary. Reference: https://partners.comptia.org/docs/default-source/resources/acore-1-content-guide (page 16)

asked 02/10/2024
Misael Mosco Jiménez
40 questions
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