ExamGecko
Search Search Login
Home Home / CompTIA / 220-1101
Question list
Search
Search

List of questions

Search
Open VPLUS File
Convert VPLUS to PDF

Related questions

Which of the following would an administrator use to migrate virtual machines from on premises to the cloud?
A user, who is attempting to give a presentation via a projector in a conference room, reports the projector has video but no audio. Which of the following will MOST likely resolve the issue?
A company just bought a printer capable of automatically printing on both sides of the paper After installation, however, the technician can only print on both sides of the paper manually. Which of the following should the technician do to fix the issue?
Which of the following standards supports MIMO technology?
A user requested upgrades to a company-Issued laptop to increase its performance while working with a large database stored on drive C. Which of the following tasks should a systems administrator complete to BEST meet this goal? (Select TWO).
Which of the following technologies can allow multiple networks to traverse a switch?
An online retailer would like to add capacity to support increased sales. Additional servers have been installed. Which of the following should be used to ensure each new server is being properly utilized?
Several users who share a multifunction printer in an office have reported unintended, thin, vertical lines that cover the entire height of every page printed from the printer. Which of the following steps should a technician complete in order to MOST likely resolve this issue?
An organization maintains various record types, including health and criminal justice records. Which of the following cloud environments is the organization MOST likely to use to limit the attack surface?
Which of the following components enables the input on a mobile device's touch screen?

Question 565 - 220-1101 discussion

Report
Export

A user is experiencing a log-on issue when attempting to use a network-authenticated application in a corporate environment The technician successfully resolves the issue by resetting the password The user confirms that everything is working as expected Which of the following steps should the technician take next?

A.
Refer to the vendor's instructions
Answers
A.
Refer to the vendor's instructions
B.
Establish a plan of action
Answers
B.
Establish a plan of action
C.
Document the findings
Answers
C.
Document the findings
D.
Implement preventative measures
Answers
D.
Implement preventative measures
Suggested answer: C

Explanation:

After resolving an issue, it's crucial for a technician to document the findings, actions taken, and the outcome. This documentation serves several purposes: it provides a record of the problem and the solution for future reference, which can be helpful if the issue recurs or if similar problems arise with other users. It also ensures that any follow-up actions, if necessary, are well-informed by the history of the issue. Documenting the resolution process contributes to knowledge sharing among the support team and can improve the efficiency of future troubleshooting efforts.

Reference: Hardware & Network Troubleshooting 1101.docx, 'Documentation' section.

Show Answer
asked 02/10/2024
Andrew Carver
38 questions
PreviousPreviousNextNext
User
Your answer:
0 comments
Sorted by

Leave a comment first

ExamGecko

Copyright @2023 ExamGecko | All right reserved

Mail us: [email protected]
About us
Contact us
Twitter X
Facebook
Medium
Convert VPLUS to PDF
Open VPLUS files Easily and Quickly
Privacy Policy
Disclaimer
Terms