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Question 605 - 220-1101 discussion

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A user reports that a laptop's display is too dim. Which of the following should a technician try first to troubleshoot the issue?

A.
Check the refresh rate of the laptop display and adjust it if necessary.
Answers
A.
Check the refresh rate of the laptop display and adjust it if necessary.
B.
Make sure the correct cables are being used for the connection.
Answers
B.
Make sure the correct cables are being used for the connection.
C.
Check the settings of the laptop display.
Answers
C.
Check the settings of the laptop display.
D.
Make sure the video card driver is updated.
Answers
D.
Make sure the video card driver is updated.
E.
Check the resolution of the laptop display.
Answers
E.
Check the resolution of the laptop display.
Suggested answer: C

Explanation:

The first step to troubleshoot a dim laptop display is to check the settings of the laptop display, such as the brightness level, the power plan, and the adaptive brightness feature. These settings can affect the brightness of the screen and can be adjusted by the user or by Windows automatically. If the settings are not optimal for the user's preference or environment, the screen may appear too dim even at full brightness. Therefore, the technician should check and modify these settings before trying other solutions.

The Official CompTIA A+ Core 1 Student Guide (Exam 220-1101), Chapter 2: Configure and Support PC Components, Section 2.5: Compare and contrast various connection interfaces and explain their purpose, Page 941

Why Is My Screen So Dark on Full Brightness: 6 Fixes to Use2

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asked 02/10/2024
SAM E REYES
34 questions
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