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Question 645 - 220-1101 discussion

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A user's desktop PC shuts down suddenly every few hours. A technician smells burning coming from the back of the PC where it is connected to the wall socket. Which of the following should the technician do first to identify the issue?

A.
Check that the power cable is not damaged.
Answers
A.
Check that the power cable is not damaged.
B.
Ensure the power supply is set to the correct voltage.
Answers
B.
Ensure the power supply is set to the correct voltage.
C.
Verify the power supply is outputting adequate wattage.
Answers
C.
Verify the power supply is outputting adequate wattage.
D.
Inspect the power supply fan for debris.
Answers
D.
Inspect the power supply fan for debris.
Suggested answer: A

Explanation:

If a desktop PC shuts down suddenly and there is a burning smell coming from the area where it is connected to the wall socket, the first step should be to check that the power cable is not damaged. A damaged power cable can cause electrical shorts or overheating, leading to sudden shutdowns and a burning smell. Inspecting the power cable for fraying, cuts, or other damage can help identify if it is the source of the problem.

CompTIA A+ Core 1 (220-1101) Exam Objectives, specifically the sections on troubleshooting hardware components and power-related issues, which would include assessing external factors such as the condition of power cables.

Basic electrical safety and troubleshooting principles, emphasizing the importance of checking power connections and cables when faced with symptoms of electrical issues.

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asked 02/10/2024
Josie Moha
38 questions
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