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Question 646 - 220-1101 discussion

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An engineer is troubleshooting a missing new drive in Windows 10 and discovers the drive was formatted before going offline. Which of the following steps should the engineer take to resolve the issue?

A.
Close any applications that are utilizing too many resources.
Answers
A.
Close any applications that are utilizing too many resources.
B.
Remove any excess cables connected to the motherboard.
Answers
B.
Remove any excess cables connected to the motherboard.
C.
Check if the drive was formatted to ext4.
Answers
C.
Check if the drive was formatted to ext4.
D.
Enable low power mode on all the other connected devices.
Answers
D.
Enable low power mode on all the other connected devices.
Suggested answer: C

Explanation:

When a new drive is not recognized by Windows 10, and it's known that the drive was formatted before going offline, checking the file system format is crucial. Windows does not natively recognize the ext4 file system, commonly used in Linux environments. If the drive was inadvertently formatted to ext4, Windows would not display or allow access to it. The solution involves reformatting the drive to a file system that Windows recognizes, such as NTFS or FAT32, ensuring the drive becomes visible and accessible within Windows 10.

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asked 02/10/2024
Abid Ali Minhas
35 questions
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