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Question 173 - SK0-005 discussion

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After the installation of an additional network card into a server, the server will not boot into the OS. A technician tests the network card in a different server with a different OS and verifies the card functions correctly. Which of the following should the technician do NEXT to troubleshoot this issue?

A.
Remove the original network card and attempt to boot using only the new network card.
Answers
A.
Remove the original network card and attempt to boot using only the new network card.
B.
Check that the BIOS is configured to recognize the second network card.
Answers
B.
Check that the BIOS is configured to recognize the second network card.
C.
Ensure the server has enough RAM to run a second network card.
Answers
C.
Ensure the server has enough RAM to run a second network card.
D.
Verify the network card is on the HCL for the OS.
Answers
D.
Verify the network card is on the HCL for the OS.
Suggested answer: D

Explanation:

The HCL stands for Hardware Compatibility List and it is a list of hardware devices that are tested and certified to work with a specific operating system. If a network card is not on the HCL for the OS, it may not function properly or cause compatibility issues. Therefore, verifying the network card is on the HCL for the OS should be the next step to troubleshoot this issue. Reference:

https://www.comptia.org/training/resources/exam-objectives/comptia-server-sk0-005-examobjectives (Objective 4.1)

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asked 02/10/2024
Abel Galleguillos
39 questions
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