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Question 344 - SK0-005 discussion

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An administrator has been troubleshooting a server issue. The administrator carefully questioned the users and examined the available logs. Using this information, the administrator was able to rule out several possible causes and develop a theory as to what the issue might be. Through further testing, the administrator's theory proved to be correct. Which of the following should be the next step to troubleshoot the issue?

A.
Document the findings and actions.
Answers
A.
Document the findings and actions.
B.
Escalate the issue to the management team.
Answers
B.
Escalate the issue to the management team.
C.
Implement the solution.
Answers
C.
Implement the solution.
D.
Establish an action plan.
Answers
D.
Establish an action plan.
Suggested answer: D

Explanation:

The next step to troubleshoot the issue after developing and testing a theory is to establish an action plan. This involves identifying the steps needed to implement the solution, estimating the time and resources required, and evaluating the potential risks and impacts of the solution. Documenting the findings and actions, escalating the issue to the management team, or implementing the solution are steps that should be done after establishing an action plan. Reference: [CompTIA Server+ Certification Exam Objectives], Domain 6.0: Disaster Recovery, Objective 6.2: Explain troubleshooting theory and methodologies.

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asked 02/10/2024
Emanuele Facchini
30 questions
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