Salesforce Certified B2B Commerce Administrator Practice Test - Questions Answers, Page 12

Drop ins and AppExchange connectors are two options for investigating additional functionality for Salesforce B2B commerce in the areas of international taxation and credit card payments. Drop ins are prebuilt components that you can use to extend the functionality of your B2B commerce site without coding. AppExchange connectors are third-party applications that integrate with Salesforce and provide additional features and services. For example, you can use Avalara AvaTax Drop-in or Vertex Tax Connector for international taxation, and Stripe Payment Gateway or CyberSource Payment Gateway for credit card payments.Reference:Drop-Ins Overview; [AppExchange]

Sales reps, business buyers, and service reps are three types of users who commonly interact with the Salesforce B2B ecommerce storefront. Sales reps are internal users who can create and manage orders for their accounts, view account activity, and provide customer service. Business buyers are external users who can browse products, place orders, view order history, and manage their account information. Service reps are internal users who can assist business buyers with their orders, provide customer support, and troubleshoot issues.Reference:Identify Your Commerce Team; [User Types in B2B Commerce]

Video and image are two content types that an admin can use to provide buyers with product related information. Video and image content can be added to product detail pages or category pages to showcase product features, benefits, or usage scenarios. Video and image content can also be used to enhance the SEO ranking of the site and improve the user experience.Reference:[Add Content to Product Detail Pages]; [Add Content to Category Pages]

To target CMS content at a particular store, an admin needs to create a CMS channel for the community and assign it to the workspace. A CMS channel is a way to group CMS content by audience or purpose. A workspace is a container for a store or reorder portal in Experience Cloud. By creating a CMS channel for the community and assigning it to the workspace, an admin can ensure that only the relevant content is displayed on the store.Reference:[Create a CMS Channel for Your Community]; [Assign a Channel to a Workspace]

A CRM List View is a list of records that meet certain criteria, such as accounts, contacts, or opportunities. An admin can set up a CRM List View to use an approved entity in a CRM collection. A CRM collection is a group of records that can be used to create segments, promotions, or recommendations for B2B commerce. An approved entity is a type of record that can be added to a CRM collection, such as account, contact, product, or price book.Reference:Create a CRM List View;Create a CRM Collection;Approved Entities for CRM Collections

Draft is the status that allows an administrator to edit content directly. Content is any type of information that can be displayed on a B2B commerce site, such as images, videos, text, or documents. Content can have different statuses depending on its stage in the content lifecycle, such as draft, review, preproduction, or published. Draft status means that the content is not yet ready for review or publication and can be edited by the administrator or the content author.Reference:Content Statuses;Edit Content

A store tile is a card that represents a store or reorder portal in the B2B Commerce app. A store or reorder portal is a digital experience that allows business buyers to browse products, place orders, view order history, and manage their account information. A B2B admin can access Experience Builder from the store tile to make changes to the storefront before the change set can be finalized for deployment. Experience Builder is a tool that allows admins to customize the look and feel, navigation, content, and functionality of their B2B commerce sites.Reference:[Store Tile]; [Store or Reorder Portal]; [Experience Builder]

Product and Content Management are two navigation options on the store main page in the B2B Commerce app. The store main page is the landing page for a store or reorder portal in the B2B Commerce app. The navigation options allow admins to access different features and settings for their B2B commerce sites. Product allows admins to manage products, categories, price books, and product variations for their stores. Content Management allows admins to manage content assets, collections, channels, and workspaces for their stores.Reference:[Store Main Page]; [Product]; [Content Management]

Thumbnails, videos, and product detail images are three media types that an admin can attach to a product. A product is an item that can be sold on a B2B commerce site. A media type is a format of information that can be displayed on a product detail page or category page, such as images, videos, documents, or attachments. Thumbnails are small images that represent products in search results or category pages. Videos are moving images that showcase product features, benefits, or usage scenarios. Product detail images are large images that show product details on product detail pages.Reference:[Media Types]; [Product]; [Add Media to Products]