A Marketing team plans to support the launch of a new product line. In discussion with the Sales and IT teams, the Marketing team proposed introducing a leads-management process, along with a web-to-lead form for the landing page that supports the product launch.The leads captured using the form are added to the new nurturing journey in Marketing Cloud and subsequently routed to the relevant sales team once they qualify at a certain threshold.What are two implications that a Solution Architect should consider prior to implementing this solution? Choose 2 answers

Need for additional handling of consent, preferences, and compliance for converted leads in Marketing Cloud

Leads can have detrimental impact on quality of contact records in Sales Cloud

Need for additional handling of consent, preferences, and compliance for converted leads in Marketing Cloud

Engagement history from the lead record will be natively available for contact record in Marketing Cloud

Leads are unique contact records in Marketing Cloud

Leads can have detrimental impact on quality of contact records in Sales Cloud

A B2C Commerce merchant has multiple live sites across different brands and geographies all supported by Service Cloud and Marketing Cloud. Unfortunately, the merchant is having customer service challenges caused by fragmented views of the customer. Customers occasionally use alternate email addresses, make purchases as guests, and contact customer service anonymously. The Success Manager believes that Customer 360 Data Manager could help them solve their problem.How should a Solution Architect describe the role of Customer 360 Data Manager in this context?

Customer 360 Data Manager can be used to recognize customers as humans and extend existing records related to that human across connected systems with a consistent Global Party ID.

Customer 360 Data Manager can be used to identify multiple records within each separate system representing the same person and assigning them a consistent Global Party ID; additional custom development is then required to relate those IDs between systems.

Customer 360 Data Manager cannot be used across multiple brands within a single merchant environment because the customer as human view cannot support different accounts under separate brands.

When Customer 360 Data Manager is provisioned, B2C Commerce, Service Cloud, and Marketing Cloud will automatically use a common core Customer Profile managed by Customer 360 Data Manager.

A company uses Service Cloud and B2C Commerce and now wants to enable the 'Order on Behalf of functionality on its storefront. The customers using the storefront are Person and Household accounts.Which three design and architecture considerations should a Solution Architect follow to ensure that the 'Order on Behalf of functionality works well for all the designated storefront customers?Choose 3 answers

Verify that the permissions used are Login_On_Behalf, Login_Agent, and Create_Order_On_BehaIf_Of business manager functional permissions.

The Order on Behalf of feature in the Service to B2C Commerce Connector only supports person accounts as a customer model by default.

Verify that agents are Service Cloud and B2C Commerce users with Order on Behalf rights.

Verify that the permissions used are Login_On_Behalf, Login_Agent, and Create_Order_On_BehaIf_Of business manager functional permissions.

The Order on Behalf of feature in the Service to B2C Commerce Connector only supports person accounts as a customer model by default.

Default user is required for anonymous storefront shoppers.

The REST calls between B2C Commerce and Service Cloud do not count towards API governor limits.

Verify that agents are Service Cloud and B2C Commerce users with Order on Behalf rights.

Northern Trail Outfitters (NTO) wants to upgrade its customer service by providing the opportunity for customers to engage using social messaging channels such as Facebook, WhatsApp, and SMS to resolve issues and ask questions. They already use Marketing Cloud Mobile Connect and Social Studio. Alongside these, the Solution Architect also recommends implementing Digita I Engagement features in Service Cloud.Which two reasons should a Solution Architect use to justify those recommendations?Choose 2 answers

Mobile Connect lacks integration with the service agent console without Digital Engagement

Social Studio does not support 1:1 messaging on the apps listed in the scenario

Mobile Connect lacks integration with the service agent console without Digital Engagement

Mobile Connect only supports outbound messaging in selected countries

Social Studio does not support 1:1 messaging on the apps listed in the scenario

Social Studio is limited to listening to social channel and not responding

A company wants to migrate their existing in-house order management solution to the Salesforce Order Management product, which will trigger post-purchase transactional emails through Marketing Cloud. They are already using B2C Commerce, Service Cloud, and Marketing Cloud, as well as the B2C Commerce - Service Cloud Connector and Marketing Cloud Connect.What are three actions that a Solution Architect must take when planning and deploying this solution? Choose 3 answers

Configure data extensions and triggered sends in Marketing Cloud to support transactional emails for ordering scenarios.

Modify the Service Cloud Connector implementation to remove potentially conflicting features with the Order Management Connector.

Integrate Salesforce Order Management to B2C Commerce for order history and user self service.

Configure data extensions and triggered sends in Marketing Cloud to support transactional emails for ordering scenarios.

Modify the Service Cloud Connector implementation to remove potentially conflicting features with the Order Management Connector.

Integrate Salesforce Order Management to B2C Commerce for order history and user self service.

Migrate subscriber keys in Marketing Cloud to a new Order Management customer identifier.

Replace the Service Cloud Connector with an Order Management Connector for B2C Commerce.

A company is implementing a multi-locale solution that includes B2C Commerce, Service Cloud, and Marketing Cloud. Order confirmation emails are triggered from either B2C Commerce or Service Cloud and sent from Marketing Cloud.What are two possible reasons why the shipping method name and description can be missing when these emails are triggered for languages other than US English, while other translated content appears correctly?Choose 2 answers

The name and description for the shipping method are not set up correctly in B2C Commerce or Service Cloud for the requested locale.

The ShippingMethods data extension is missing the label and description field for the corresponding locale.

The name and description for the shipping method are not set up correctly in B2C Commerce or Service Cloud for the requested locale.

The subscriber in Marketing Cloud does not have a preferred locale set.

The locale is not set correctly in the body of the email template.

The ShippingMethods data extension is missing the label and description field for the corresponding locale.

Northern Trail Outfitters (NTO) wants to integrate its product information management (PIM) system with B2C Commerce so shopping experiences can be relevant, personalized, and seamless across channels. They need the ability to search for product deltas in the PIM system and reflect those changes in B2C Commerce on a scheduled basis. The Solution Architect recommends using MuleSoft Accelerator for B2C Commerce for this integration.Which two benefits should the Solution Architect highlight about API-led connectivity while implementing the MuleSoft accelerator for B2C Commerce?Choose 2 answers

It enables self-service and an increase in productivity through reusable microservices and APIs.

It enforces a distributed approach and allows for the creation of Experience APIs, Data APIs, and System APIs.

It enables self-service and an increase in productivity through reusable microservices and APIs.

It lets the business quickly integrate different systems without involving IT.

It offers a template-driven approach for development.

It enforces a distributed approach and allows for the creation of Experience APIs, Data APIs, and System APIs.

A retail company currently uses 62C Commerce and Marketing Cloud to enable a seamless customer experience. They are evaluating tools to better support customer service activities like their call center for online ordering and social customer service.Which two functionalities should a Solution Architect discuss with the company to explain the value of Service Cloud? Choose 2 answers

Ability to allow the agent to see purchase history to support case management

Ability to have a customer leave a journey when they have an escalated case.

Ability to create a B2C storefront using Digital Experiences.

Ability to de-duplicate and create a single customer identity.

Ability to allow the agent to see purchase history to support case management

Ability to have a customer leave a journey when they have an escalated case.

A company plans to build a new B2C Commerce storefront for a popular segment of products that generate high-volume sales. Their team is evaluating whether B2C Commerce is the right platform to build this storefront, and they are specifically concerned about how quotas and limits directly impact the efficiency and stability of solutions built on the platform.Which two considerations should a Solution Architect keep in mind when considering B2C Commerce Governance and Quotas?Choose 2 answers

Object quotas status is updated with an up to 20-minute delay. Therefore, a Solution Architect must consider this delay when performing calculations related to traffic and limits.

If an enforced quota is exceeded, an exception is thrown, which prevents the current operation from completing. The Solution Architect should design the solution so that the exception can be caught within a customization.

Object quotas status is updated with an up to 20-minute delay. Therefore, a Solution Architect must consider this delay when performing calculations related to traffic and limits.

For sandbox instances, quotas can be softened by exporting them from a production instance and importing them onto a sandbox instance. This approach lets Solution Architects match the development environment to the production environment.

Unless a site :s experiencing performance issues, the Solution Architect car assume that quota violations have not occurred.

If an enforced quota is exceeded, an exception is thrown, which prevents the current operation from completing. The Solution Architect should design the solution so that the exception can be caught within a customization.

An organization wants to add Service Cloud to their existing Salesforce Org currently hosting Sales Cloud. They know that an integrated customer service experience is a key component of a successful long-term relationship with their customers. After doing some research they learned that the Service Cloud connector can help start their implementation and they are now ready to proceed.Which two functionality considerations should they be aware of when introducing the B2C Commerce to Service Cloud Connector into an existing Salesforce Org?Choose 2 answers

In order to implement the Service Cloud Connector it is necessary to enable Person Accounts, a change which cannot be reverted once implemented.

The Service Cloud Connector is distributed as a managed package that can be extended to meet client-specific needs but with core functionality that cannot be altered.

In order to implement the Service Cloud Connector it is necessary to enable Person Accounts, a change which cannot be reverted once implemented.

The Service Cloud Connector is distributed as a managed package that can be extended to meet client-specific needs but with core functionality that cannot be altered.

The Service Cloud Connector natively supports accounts and contacts, households, and multi-brand customer models.

The Service Cloud Connector provides a collection of Lightning and Visualforce components that display customer and order information within Service Cloud, which needs to be customized and deployed by a developer.

A financial services company wants to implement Service Cloud and Marketing Cloud. A number of profile attributes required for personalization in Marketing Cloud were identified as personally identifiable information (PII) and are too sensitive to be stored in Salesforce.Tokenized Sending was presented as a way to address these concerns.Which two implications should a Solution Architect consider if Marketing Cloud Connect is to be used for cloud integration?Choose 2 answers

The synchronized data extensions will include the token and all PII attributes

The standard email address field for contacts and leads needs to be populated with a token

The synchronized data extensions will include the token and all PII attributes

All emails will need to be sent through Marketing Cloud or Marketing Cloud Connect to avoid disruptions

The standard email address field for contacts and leads needs to be populated with a token

The token with all supporting attributes will need to be stored in Service Cloud

A company recently launched their ecommerce sites for three countries: Australia, New Zealand, and Singapore. The company is now looking to set up marketing automations using Marketing Cloud.Their B2C Commerce is configured with two realms: ANZ and SE Asi

Use a separate Marketing Cloud tenant for each realm and map business units to sites within each realm

Each country has a site within their respective realm: Australia and New Zealand sites are within ANZ and Singapore is within SE Asia.Which account hierarchy should a Solution Architect recommend for the Marketing Cloud set up?

Use a separate Marketing Cloud tenant for each site

Use a separate Marketing Cloud tenant for each realm and map business units to sites within each realm

Use a single Marketing Cloud tenant and map business units to each site irrespective of the realm

Use a single Marketing cloud tenant and map business units to each realm

A company needs to have specific fields encrypted in the user interface on the contact record in Service Cloud as well as on some fields in data extensions that exist only in the Marketing Cloud. The merchant believes that Salesforce Shield Encryption is a suitable solution.Which two considerations are relevant for the merchant when determining an appropriate solution?Choose 2 answers

With Shield, encrypted fields cannot be used to filter or sort in Process Builder and Flow Builder.

Shield encryption can be done on any standard or custom field on all field types, but cannot be set to encrypt those fields in Marketing Cloud.

With Shield, encrypted fields are not visible to the user, but there are no other feature impacts.

With Shield, encrypted fields cannot be used to filter or sort in Process Builder and Flow Builder.

Field-Level Encryption is also required on Marketing Cloud to encrypt the custom fields.

Shield encryption can be done on any standard or custom field on all field types, but cannot be set to encrypt those fields in Marketing Cloud.

An organization chose a multi-cloud solution that Is comprised of Service Cloud and B2C Commerce. The organization now wants to ensure that the theme of Its self-service portal Is consistent with the theme of its B2C Commerce storefront.How should a Solution Architect ensure that this requirement Is met?

Set the value of the Style Sheet URL setting to match the publicly-accessible URL of the style sheet the organization wants to use.

Set the value of the Portal Theme URL setting to match the publicly-accessible URL of the style sheet the organization wants to use.

Copy any relevant .ess code from the organization's website and paste it into the pages for the self-service portal in Page Builder.

Make a copy of the appropriate .ess file from the organization's web server and upload it to the self-service portal.

Northern Trail Outfitters (NTO) has an ERP application where all customer orders are stored. There are millions of older records stored in the ERP application and some customers may have thousands of individual orders. Additionally, some orders contain personally identifiable information (PII) that, due to company policy, can only be stored in ERP. NTO would like the five most recent orders displayed on the account page in Salesforce.What are three justifications for using Salesforce Connect in this solution?Choose 3 answers

Need access to all external data in near real-time

The external data is changing frequently

Need real-time access to a small fraction of external data

Accessing external data using workflows and triggers

Need access to all external data in near real-time

Integrating external data without writing custom code

The external data is changing frequently

Need real-time access to a small fraction of external data

A merchant using B2C Commerce and Service Cloud has a requirement for service agents to order products on behalf of shoppers. In the envisioned scenario, a shopper contacts the service center with an order request, the agent uses the Service Console to find the shopper's account, and initiate an order on behalf of the shopper using payment information provided by the shopper. The merchant is considering the B2C Commerce - Service Cloud Connector for this implementation.Which three considerations should a Solution Architect keep in mind prior to implementation? Choose 3 answers

Guests or anonymous storefront shoppers are not supported in this scenario.

Service agents need a corresponding storefront login mapped to their Service Cloud user record.

The Service Cloud Connector only supports Person Accounts as a customer model.

Guests or anonymous storefront shoppers are not supported in this scenario.

B2C Commerce needs to be registered as a remote site.

Service agents need a corresponding storefront login mapped to their Service Cloud user record.

The Service Cloud Connector only supports Person Accounts as a customer model.

The Service Cloud Connector only supports contacts as a customer model.

Northern Trail Outfitters (NTO) is implementing B2C Commerce and Service Cloud as part of an IT transformation project focused on improving the customer experience across all channels. As part of the Service Cloud implementation, there will also be a service portal implemented using Experience Cloud so that customers can better self-serve for the most common use cases. NTO customers are also heavily engaged on social services, so anything that can help them use their existing social accounts to log in will be essential to a great customer experience.Which two things should a Solution Architect recommend to cover NTOs identity needs?Choose 2 answers

Define a user registration handler to support user provisioning and authentication via social services like Google and Facebook.

Leverage Salesforce Identity as the identity provider to centralize authentication for both Experience Cloud and B2C Commerce in one place.

Define a user registration handler to support user provisioning and authentication via social services like Google and Facebook.

Leverage Salesforce Identity as the identity provider to centralize authentication for both Experience Cloud and B2C Commerce in one place.

Leverage B2C Commerce as the identity provider for both Storefront and the Service Portal.

Use Salesforce CDP, which automatically syncs profiles and authentication information across systems.

A US-based pet superstore wants to build a stronger relationship with their customers by offering an ominichannel, seamless experience at each customer interaction. Currently, they have over 1,500 stores, and numerous pet websites, services, and applications that are siloed, which is a major functional pain point. Recently, they purchased Service Cloud and B2C Commerce and want to integrate their systems as part of their digital transformation.Which design and approach should a Solution Architect recommend for a robust and scalable multi-cloud integration?

Build an application network by adopting an API-led connectivity approach that packages underlying connectivity and orchestration services as easily discoverable and reusable API building blocks.

Implement an integration solution using an outbound messaging design pattern and Salesforce Connect as the integration approach, to connect the multiple clouds and on-premises applications.

Implement a custom integration solution using lightweight middleware tools like Jitterbit or Talend.

Build an application network by adopting an API-led connectivity approach that packages underlying connectivity and orchestration services as easily discoverable and reusable API building blocks.

Build multiple point-to-point application integrations connecting the multi-cloud and on-premises applications using SOA (Service-Oriented Architecture) and SOAP web services.

A company wants to implement an abandoned cart solution for their ecommerce storefront in Marketing Cloud. The use case is when acustomer visits their ecommerce website and adds an item to their shopping cart but does not complete the purchase. After an hour haspassed from abandonment, an email containing the item that was in the shopping cart will be sent to the customer to remind them of their incomplete purchase.What process should a Solution Architect follow to set up the solution?

Implement collect.js in the ecommerce storefront, create a behavioral trigger, create an email in Marketing Cloud, and create a journey.

Export the purchase data from B2C Commerce, import the data into Marketing Cloud, and create an email in Content Builder.

Set up Marketing Cloud Connector, create an email in Marketing Cloud, and create a send trigger.

Implement collect.js in the ecommerce storefront, create a behavioral trigger, create an email in Marketing Cloud, and create a journey.

Set up Einstein Recommendations, set up Marketing Cloud Connector, and create an email in Marketing Cloud.

A company currently provides service to its customers using a call center and spreadsheets, Because of the lack of systems, there is no ability to track how successful agents are. In addition, the ordering system cannot be easily accessed by service agents, costing valuable time and hurting customer satisfaction.What should a Solution Architect say to convince the company to shift to a connected B2C Solution approach?

Agents will have easy access to customer data to provide a better service experience when customers call in.

Agents will have a better interface using Service Cloud and B2C Commerce with Heroku.

Agents can utilize SSO to launch an 'Order on Behalf of' storefront experience within the B2C Commerce UI.

Agents' success rates will be better measured after helping the company define ROI KPIs together.

A company is planning a promotion during the holiday season and will include retail stores as an inventory source exposed only on their commerce storefront. However, they are concerned about the risk of overselling due to a heavily marketed pre-holiday product launch.In which three ways should a Solution Architect define an architectural solution to both mitigate the risk of overselling and allow for a positive customer service experience in the event inventory falls short?Choose 3 answers

Call real-time inventory services directly throughout the product grid and checkout experience to ensure accurate inventory count for every available SKU is displayed to the shopper.

Use Order Management capabilities to support the redirection of orders placed to warehouses or stores showing Inventory for all, or most, of the SKU-level products in the order.

Call real-time inventory services on product and cart pages to confirm that inventory has not changed.

Use Service Cloud to text all registered customers when any product comes back in stock.

Call real-time inventory services directly throughout the product grid and checkout experience to ensure accurate inventory count for every available SKU is displayed to the shopper.

Use Order Management capabilities to support the redirection of orders placed to warehouses or stores showing Inventory for all, or most, of the SKU-level products in the order.

Use both B2C Commerce and Marketing Cloud to offer email notifications for products that are back in stock.

Call real-time inventory services on product and cart pages to confirm that inventory has not changed.

A nonprofit organization uses Experience Cloud for members who would like to set up recurring donations. They integrate with an external payment gateway and want to make sure to offer the utmost security for their members. They also use Pardot for personalized communications, to ensure members have access to the most meaningful content and messages related to their donation history.Which three options can a Solution Architect recommend to increase security for their existing users?Choose 3 answers

Implement high-assurance requirements for Experience Cloud profiles.

Add a login flow that defines the scope of user access authorized by authentication providers.

Develop login flows to change the user's session security level to initiate third-party identity verification.

Implement high-assurance requirements for Experience Cloud profiles.

Add a login flow that defines the scope of user access authorized by authentication providers.

Replace Pardot with Marketing Cloud to implement SMS for multi-factor authentication.

Maintain GAuth tokens for existing Experience Cloud profiles.

Develop login flows to change the user's session security level to initiate third-party identity verification.

Northern Trail Outfitters (NTO) wants to bring data from custom objects from its Salesforce Customer Success Platform into the Marketing Cloud account. NTO aims fora personalization of the customer journey with up-to-date Information and using dynamic content from multiple sources.How can a Solution Architect ensure the expected data Is available within the Marketing Cloud?

Utilize Synchronized Data Sources within Marketing Cloud.

Implement a custom integration between Marketing Cloud and the Customer Success Platform.

Install and configure Distributed Marketing to make content accessible.

Use Marketing Cloud Connect to fetch the expected data using APIs at send time.

Northern Trail Outfitters (NTO) recently implemented the Service Cloud Connector between B2C Commerce and Service Cloud. They released a new feature that allows customers to add their favorite National Park to their profile. After an attempt to help a customer, a service agent informs the Director of IT that they cannot see or update the new National Park value on the profile in the Service Cloud console.What should the Solution Architect keep in mind to avoid data exchange issues after implementation?

Check the fieldMapping custom settings in Service Cloud to confirm the nationalParks attribute was mapped from the Commerce Profile to the Service Contact

Check the field-level security for nationalParks is set to read only

Check that the nationalParks value was added to the Profile Custom Object in B2C Commerce

Check that the nationalParks value is defined in the json of the B2C Commerce Customer Data API

A company plans to migrate their existing storefront to B2C Commerce as they face a number of performance and scalability issues. They use a custom-built marketing tool for customer engagement that is tightly coupled with the legacy storefront. sThe storefront has roughly 200,000 subscribers in total, 10,000 visitors per day, and an average of 1,000 emails that are sent out every day. They expect a large number of subscribers to use their mobile devices to visit the storefront and place orders. fWhat recommendations should a Solution Architect make to re-architect this solution based on the specified requirements?

Build the storefront using the Storefront Reference Architecture (SFRA) and adopt Marketing Cloud for customer engagement.

Build the storefront using B2C Commerce SiteGenesis architecture and adopt Pardot for customer engagement.

Modify the frontend for the existing legacy storefront to be mobile responsive. Decouple the custom-built marketing tool so it is no longer tightly tied to the storefront.

Build the storefront using a headless commerce architecture and adopt Pardot for customer engagement.

An electronics company operates its website on B2C Commerce. The company recently decided to update its Customer Service portal from a homegrown solution to Service Cloud in order to take advantage of Assisted Order Placement through the 'Order on Behalf of feature in the Service Cloud console.The company currently has 3 million customer records in its B2C Commerce database that need to be migrated into Service Cloud.How should a Solution Architect manage the export from B2C Commerce-and import the initial batch of customer records into ServiceCloud in an efficient manner?

Use Business Manager to export and Data Loader to import the 3 million records into Service Cloud.

Use the Streaming API to push the 3 million customer records from B2C Commerce to Service Cloud.

Use the Salesforce REST API to import the 3 million records into Service Cloud.

Use the Commerce Cloud REST API to import the 3 million records into Service Cloud.

A multi-brand company uses 82C Commerce, Service Cloud, and Marketing Cloud and wants to deliver integrated customer experiences across these Salesforce products, The company has one B2C Commerce realm Serving two storefronts, a Salesforce ora, and a Marketing Cloud Instance. None of these Salesforce Clouds are integrated. The company wants to know which Salesforce products require custom integration for this multi-cloud architecture.Which two considerations should a Solution Architect provide to answer the company's question?Choose 2 answers

An integration must be developed between 82C Commerce and Service Cloud to enable the synchronization of customer profiles and unlock REST API access between the two products.

An integration must be developed between B2C Commerce and Marketing Cloud to enable Marketing Cloud REST APT access from B2C Commerce.

An integration between Service Cloud and B2C Commerce is not necessary, as these clouds are natively integrated and both products are built on the Salesforce Platform.

An integration must be developed between 82C Commerce and Service Cloud to enable the synchronization of customer profiles and unlock REST API access between the two products.

An integration must be developed between Service Cloud and Marketing Cloud to enable Marketing Cloud REST API access from Service Cloud.

An integration must be developed between B2C Commerce and Marketing Cloud to enable Marketing Cloud REST APT access from B2C Commerce.

An organization wants to avoid sending post-purchase review emails until a customer has had a chance to receive and try out their order. The typical shipping duration is around 3 days, but the organization is unsure about how long it takes a customer to try the product once it has been delivered.What should the company do to leverage its Salesforce product suite and optimize the open rates for its post-purchase emails?

Use B2C Commerce to add the customer to a Marketing Cloud post-purchase journey when their order ships. Use a Journey Builder Wait activity to delay 3 days for shipping and an Einstein Engagement Split based on open rate to optimize the additional delay for product testing.

Use Salesforce Order Management to add the customer to a Marketing Cloud post-purchase journey when their order ships. Use a Journey Builder Wait activity to delay 3 days for shipping and an Engagement Split with 1-, 2-, and 3-day Wait activity based on open rate to optimize the additional delay for product testing.

Use B2C Commerce to add the customer to a Marketing Cloud post-purchase journey when their order ships. Use a Journey Builder Wait activity to delay 3 days for shipping and an Engagement Split with 1-, 2-, and 3-day Wait activity based on open rate to optimize the additional delay for product testing.

Use Salesforce Order Management to add the customer to a Marketing Cloud post-purchase journey when their order ships. Use a Journey Builder Wait activity to delay 3 days for shipping and an Einstein Engagement Split based on open rate to optimize the additional delay for product testing.

An ecommerce company has one Primary Instance Group with three instances and one Secondary Instance Group with five sandboxes.They are expanding and adding people in multiple locations to manage the storefront. They would like additional sandboxes to support their expansion efforts into new markets with new templates, scripts, and controllers.Which approach should a Solution Architect recommend?

Add new sandboxes to the Secondary Instance Group for the current realm.

Add new instances to the Primary Instance Group for new sandboxes in each realm.

Add a Tertiary Instance Group to add sandboxes to the existing realm.

Add a new realm for each new market to get additional sandboxes for each realm.

Add new sandboxes to the Secondary Instance Group for the current realm.

A company uses Service Cloud and B2C Commerce and now wants to enable the 'Order on Behalf of functionality on its storefront.Which two actions should a Solution Architect take to ensure agents can use the 'Order on Behalf of' functionality?Choose 2 answers

Verify that the permissions for the B2C Commerce account support 'Order on Behalf of'.

Verify that agents have a user record in Service Cloud and an account created in B2C Commerce.

Apply the 'Order on Behalf of permission set to Service Cloud users.

Verify that the permissions for the B2C Commerce account support 'Order on Behalf of'.

Verify that agents have a user record in Service Cloud and an account created in B2C Commerce.

Configure agents to use SSO between B2C Commerce and Service Cloud.

A company actively uses CI/CD processes for its Service Cloud implementation and is adding Marketing Cloud and Marketing Cloud Connect to its architecture. Under the current setup, each developer has their own developer sandbox. Developers merge their changes into a sandbox for QA regularly, and then once every week, changes are moved to staging, then from staging to production instances. Which setup should a Solution Architect propose to support this development approach considering costs and data segregation?

Set up one Marketing Cloud instance for production, and create a Marketing Cloud sandbox to connect to each of the Service Cloud sandboxes.

Set up one Marketing Cloud instance with a business unit for production and one business unit for testing which is connected to all Service Cloud sandboxes.

Set up one Marketing Cloud instance for each sandbox in Service Cloud in order to guarantee data segregation.

Set up one Marketing Cloud instance to use with sandboxes for testing and replicate all changes to production.

Northern Trail Outfitters (NTO) is releasing a new ''Track-My-Hike' feature to their mobile app that allows users to track their hiking paths and distance as well as send emergency alerts in case they do not respond for a specific period.This data is stored and visible from both the mobile app and on their profile in the web store. They expect up to 10,000 users to use this feature per month, with data points being tracked every minute over the average hiking period of 8 hours. 3Which solution is appropriate for hosting this kind of data?

Custom solution using Heroku and Postgres

B2C Commerce solution using Custom Objects

Service Cloud solution using Big Objects

Service Cloud solution using Platform Events

Salesforce Certified B2C Solution Architect Practice Test 2

Question 1 / 40

Northern Trail Outfitters (NTO) wants to use Marketing Cloud to implement an Abandoned Cart Solution Workflow so that personalized messages are sent to shoppers who add items to their cart but abandon the B2C Commerce storefront.

Which two options should a Solution Architect recommended to meet this requirement? Choose 2 answers

Configure streaming updates for catalog importing, implement the Collect Tracking Code, and leverage Journey Builder to trigger an abandoned cart message.

Configure B2C Commerce catalog, product, order, and customer data feeds; implement Marketing Cloud collect.js and trigger an abandoned cart message through Journey Builder.

Configure streaming updates for catalog importing, implement Google Analytics tracking, and leverage Journey Builder to trigger an abandoned cart message.

Configure B2C Commerce catalog, product, inventory, and customer data feeds; implement Marketing Cloud collect.js and trigger an abandoned cart message through Journey Builder.

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Salesforce Certified B2C Solution Architect Practice Test 2

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Salesforce Certified B2C Solution Architect Practice Tests

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