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Salesforce Certified Cloud Advanced Cross Channel Practice Test - Questions Answers

List of questions

Question 1

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What can be recommended in Einstein web recommendations: select 3 (Home, Product; Category, Cart, Conversion Pages)

Product
Product
Content
Content
banner
banner
Suggested answer: A, B, C
asked 23/09/2024
Bruce Tablada
33 questions

Question 2

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Difference between inbox message and in app message.

Inbox message is displayed and stored in device in app message is displayed only 1 time
Inbox message is displayed and stored in device in app message is displayed only 1 time
Inbox message is displayed once but in app message is displayed repeatedly
Inbox message is displayed once but in app message is displayed repeatedly
Inbox messages can be used only in los whereas in app message can also be used in android
Inbox messages can be used only in los whereas in app message can also be used in android
Suggested answer: A
asked 23/09/2024
ajay jaiswal
37 questions

Question 3

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What data is there in mobile connect demographics, select3

City
City
Region
Region
Email
Email
First name
First name
channel
channel
Suggested answer: A, D, E
asked 23/09/2024
Sebrena Adkins
42 questions

Question 4

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What is true about Inbox message:

It can open any public url also and not only cloud page
It can open any public url also and not only cloud page
Device owns the message not the contact.
Device owns the message not the contact.
Contact owns the message not the device.
Contact owns the message not the device.
Alert+inbox consume 1 supermessage.
Alert+inbox consume 1 supermessage.
Suggested answer: B
asked 23/09/2024
Felomino Bacquiano II
45 questions

Question 5

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Where would you set a threshold limit in social studio

enterprise admin settings
enterprise admin settings
workspace settings
workspace settings
tab in engage
tab in engage
column in engage
column in engage
Suggested answer: B

Explanation:

Understanding Threshold Limits: In Social Studio, a threshold limit is a setting that determineshow many mentions of specific keywords or topics you want to trigger an alert. This helps youmanage the volume of social data and focus on the most important conversations.Navigating Social Studio: Social Studio is organized around workspaces, which are collaborativespaces for teams to manage social media activities.Workspace Settings as the Key: Workspace settings control how individual workspaces operate,including things like user roles, post approval workflows, and notification settings. It makessense that thresholds related to monitoring are controlled at the workspace level.Detailed Steps Within Workspace Settings:Access Workspace Settings: In Social Studio, you navigate to 'Admin' and then find the specificworkspace where you want to set the threshold. Within that workspace, you'll see a'Workspace Settings' option.Notification Settings: Within 'Workspace Settings,' you look for a section related to'Notifications' or 'Alerts.' This is where you configure how and when you want to be notifiedabout social media activity.Threshold Configuration: Within the notification settings, you'll find options to set thresholdsfor different types of mentions. For example, you might set a threshold to receive an email alertif your brand name is mentioned more than 50 times in an hour.Why Other Options Are Incorrect:
A . Enterprise Admin Settings: Enterprise admin settings control overall Social Studio account
settings, user management, and integrations, but they don't manage workspace-specificnotifications.
C . Tab in Engage: Engage tabs are used to view and interact with social media content. Whileyou might see alerts based on a threshold in Engage, you don't set the threshold itself there.
D . Column in Engage: Engage columns are customizable views of social media content within atab. They are used for monitoring and engagement, but not for setting threshold limits.'Thresholds' in 'Admin' settings refer to the total count for mentions or posts in a topic profile,not the threshold limit for notifications for social listening.In Summary:Workspace settings in Social Studio are where you control the notification thresholds, makingB. workspace settings the correct answer. You configure the criteria and frequency at which youwant to receive alerts about specific social media mentions within the workspace settings.

asked 23/09/2024
Amin Dashti
51 questions

Question 6

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Where would you add a topic profile

Social studio automate
Social studio automate
Admin settings
Admin settings
Workspace settings
Workspace settings
Social studio engage
Social studio engage
Suggested answer: B
asked 23/09/2024
Martin Ojeda Knapp
25 questions

Question 7

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What is the fastes way to add a classification to a post?

Macro
Macro
Add classification manually to each post.
Add classification manually to each post.
Classification cannot be added to a post
Classification cannot be added to a post
Suggested answer: A
asked 23/09/2024
Alan Coutinho
42 questions

Question 8

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How often is the model refreshed for Einstein engagement frequency(uses 2Sday& data)-weekly

hourly
hourly
daily
daily
monthly
monthly
Biweekly
Biweekly
Suggested answer: D
asked 23/09/2024
Robert Rek
46 questions

Question 9

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What does Einstein copy Insight take into account, Select 3(arul's answer a,b,c)

Frequently used phrases in subject line
Frequently used phrases in subject line
spelling and punctuation errors
spelling and punctuation errors
emotional tone of subject line
emotional tone of subject line
engagement data
engagement data
Suggested answer: A, C, D
asked 23/09/2024
Martynas Abrutis
39 questions

Question 10

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In which section can you define fatigue rules to restrict a user from being recommended same content multiple times

Einstein content selection
Einstein content selection
Einstein copy insights
Einstein copy insights
Einstein engagement scoring
Einstein engagement scoring
Suggested answer: A
asked 23/09/2024
Djordje Novakovic
35 questions
Total 101 questions
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