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Salesforce Certified Energy and Utilities Cloud Accredited Professional Practice Test - Questions Answers, Page 6

List of questions

Question 51

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Which two considerations are important for defining the pattern for commodity multi-site external pricing integration for the purposes of quoting? Choose 2 answers

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Question 52

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consultant has been tasked with gathering and aligning requirements fram a small group of key stakeholders for an Energy and Utilities Cloud implementation.

Which approach would be most effective for eliciting business requirements from the small group of stakeholders?

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Question 53

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Which are the two essential deployment steps for migrating Utilities Self Serve Portal from one org to another?

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Question 54

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When using IDX Workbench and Google Chrome as the default browser, then migrated OmniScripts, integration procedures, and FlexCards will automatically activate in the target org.

How should a consultant manually configure this automatic activation feature in the system if a different browser is used?

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Question 55

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An energy company wants to show users monthly billed usage information when the user starts the Move Out guided business processes in

Energy and Utility Cloud, The usage information is stored in a third-party system with available APIs.

Which three steps must the consultant complete to achieve the required outcome?

Choose 3 answers

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Question 56

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Two people own one home. They have different preferences for receiving notifications. One wants texts and emails, while the other prefers emails only. h

How and where can the energy company hold this information?

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Question 57

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A utility customer runs the majority of their current processes using backoffice CIS, billing, and other thirdparty integrations. As part of the enterprise digital transformation initiative to improve end-to-end experiences, they chose Energy and Utilities Cloud with an incremental rollout strategy, beginning with employee transformation.

What solution component of Energy and Utilities Cloud should be recommended and mapped to get them started on the transformation journey?

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Question 58

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Which two items are necessary before starting a data mapping exercise from the billing system to Energy and Utilities Cloud?

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Question 59

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What can an administrator use to go through the post-installation steps before the Energy and Utilities Claud solution can be used?

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Question 60

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4 utility company is going through an extensive digital transformation. They want to use Energy and Utilities Cloud as a unified desktop application for service agents in order to have a 360-degree view of customers and guided processes for common actions. For this, they require integrations with their customer information system (CIS) and billing systems.

What three common objects are typically part of this Integration?

Choose 3 answers

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Related questions

An energy company runs utility-specific processes in the backend customer information system (CIS) and billing systems with minimal visibility to service agents. The company embarks on a multi-year digital transformation initiative to provide a Customer 360 view to its service agents. What two licenses should be recommended and mapped in the future state architecture to align with the business vision?
Energy and utility organizations are going through digital transformations that place a greater focus on customers and employees Which three changes are disrupting the energy and utilities market?
An implementation team has requested an org containing the Energy and Utilities Cloud Large Account Sales Management application. After working with the app. they determine that they need the functionality of the homepage for agents and team leaders. How does the team get the required components into their development environment?
An energy company provides gas and electricity services to some of its customers, but not all When a new customer moves in, what object is used to determine what type of service is available at the premise?
An energy company has implemented Energy and Utilities Cloud in its call center, and they're now considering extending Salesforce for their customer self-service portal. What value would the Energy and Utilities Cloud Communities license provide compared to standard Salesforce Communities?
An energy company has decided to keep the latest customer invoice in Energy and Utilities Cloud to improve performance Which object is used to store this data?
How is the Energy and Utilities Cloud solution installed on an org?
An energy company wants to calculate the estimated monthly amount a customer needs to pay. How can a consultant configure Energy and Utilities Cloud CPQ to calculate monthly commodity pricing?
An energy company urgently needs to replace its current customer information system (CIS). The current system is at end-of-life and unsupported Because the cost to replace the CIS is so high, executives contemplate putting all other projects on hold. This would delay the planned Energy and Utilities Cloud implementation. The executive committee asks a consultant for a recommended, cost-effective approach to maximize the return on investment. Which two courses of action should the consultant recommend?
An energy company must include a clause about additional operational costs in contracts that exceed 10 MegaWatts in their DOCX Template. The information about energy volume is already available in the Contract object. How should the administrator proceed to include this condition in the document template to show this clause only when the contract energy volume is higher than 10 MegaWatts?