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In Salesforce Manufacturing Cloud, why is it important to validate the functionality against business process flows during implementation or system updates?

A.
To ensure that the system accurately supports and aligns with the specific manufacturing processes of the organization
A.
To ensure that the system accurately supports and aligns with the specific manufacturing processes of the organization
Answers
B.
To optimize and streamline the manufacturing operations by leveraging the full capabilities of Salesforce Manufacturing Cloud
B.
To optimize and streamline the manufacturing operations by leveraging the full capabilities of Salesforce Manufacturing Cloud
Answers
C.
To improve user adoption and satisfaction by customizing the system to match the organization's unique business requirements
C.
To improve user adoption and satisfaction by customizing the system to match the organization's unique business requirements
Answers
Suggested answer: A

Explanation:

Validating the functionality against business process flows is important to ensure that the system accurately supports and aligns with the specific manufacturing processes of the organization. Business process flows are the sequences of steps and actions that define how the organization operates and delivers value to its customers. By testing the system against the business process flows, the organization can verify that the system meets the expected outcomes, complies with the business rules and logic, and handles the exceptions and errors properly. This can help to avoid any discrepancies, inefficiencies, or failures in the system that can affect the manufacturing performance and customer satisfaction.Reference::Manufacturing Cloud Implementation Guide - Salesforce:Business Process Testing - Salesforce

What is the proper utilization of a System Integration Testing (SIT) environment?

A.
Used as a backup and archive of production configuration and data
A.
Used as a backup and archive of production configuration and data
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B.
Used as a development environment to configure and build new applications
B.
Used as a development environment to configure and build new applications
Answers
C.
Used as an environment to perform system-to-system testing
C.
Used as an environment to perform system-to-system testing
Answers
Suggested answer: C

Explanation:

A System Integration Testing (SIT) environment is used as an environment to perform system-to-system testing. System-to-system testing is the process of verifying that different systems can communicate and exchange data correctly and reliably. For example, in Manufacturing Cloud, system-to-system testing can be used to check the integration of Salesforce with other systems, such as ERP, CRM, or PLM, using tools like MuleSoft. System-to-system testing can help to identify and resolve any issues or errors in the integration, such as data quality, security, performance, or functionality. A SIT environment is not used as a backup and archive of production configuration and data, nor as a development environment to configure and build new applications.Reference:: [Manufacturing Cloud Implementation Guide - Salesforce] : [System Integration Testing - Salesforce]

Universal Containers (UC) is preparing to roll out its new Manufacturing Cloud. UC has asked a group of end users to conduct preliminary testing. A group of 12 users is conducting testing and must give the go-ahead to deploy all settings to the production environment.

Which items are necessary to conduct proper testing?

A.
Process scripts; Sandbox access; Communication guidelines
A.
Process scripts; Sandbox access; Communication guidelines
Answers
B.
Sandbox access; Test data; Process scripts
B.
Sandbox access; Test data; Process scripts
Answers
C.
Profile configuration; Process scripts; User permissions
C.
Profile configuration; Process scripts; User permissions
Answers
Suggested answer: A

Explanation:

To conduct proper testing, the end users need to have process scripts that guide them through the scenarios and use cases that they need to validate. They also need to have sandbox access to the environment where the new functionality is deployed and configured. Finally, they need to have communication guidelines that specify how to report issues, feedback, and approval.Reference:Salesforce Manufacturing Cloud Implementation Guide, page 23

Universal Containers (UC) has implemented Sales Cloud and Service Cloud in seven countries in EMEA for about 100 users. UC has successfully tested and signed off on additional Sales Agreements functionality. In order to have control over the rollout and monitor the adoption, UC wants to roll out in a phased manner, country by country. UC follows a single-org strategy.

How should a consultant enable this rollout scenario?

A.
Deploy the new functionality and assign the permission set to the designated users.
A.
Deploy the new functionality and assign the permission set to the designated users.
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B.
Deploy the new functionality and make the Sales Agreements tab visible for the designated users.
B.
Deploy the new functionality and make the Sales Agreements tab visible for the designated users.
Answers
C.
Deploy the new functionality and assign the Manufacturing licenses to all of the users.
C.
Deploy the new functionality and assign the Manufacturing licenses to all of the users.
Answers
Suggested answer: A

Explanation:

To enable a phased rollout scenario, the consultant can deploy the new functionality to the production org and assign the Manufacturing Cloud permission set to the users who are part of the rollout. This way, only the designated users can access the Sales Agreements tab and functionality. The other users can continue to use the standard Sales Cloud or Service Cloud features without any disruption.Reference:Salesforce Manufacturing Cloud Implementation Guide, page 25

An administrator has updated the team member hierarchy type from Forecasts hierarchy to Manager hierarchy on the account manager target.

What will happen to existing targets?

A.
All access to existing targets will be deleted.
A.
All access to existing targets will be deleted.
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B.
Status for all existing targets will become Read-only.
B.
Status for all existing targets will become Read-only.
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C.
Status for all existing targets will become Draft.
C.
Status for all existing targets will become Draft.
Answers
Suggested answer: C

Explanation:

When you change the team member hierarchy type for account manager targets, the status of all existing targets becomes Draft. This means that the targets are no longer active and need to be redistributed by the account managers according to the new hierarchy. The previous assignments and target values are not deleted, but they are not visible in the account manager targets list views or reports. You can still view them in the related lists of the account manager targets records.Reference:Choose Team Member Hierarchy for Account Manager Targets

A manufacturing company makes parts designed to go into finished goods (like a cell phone). However, the company sells to distributors and contract manufacturers who make the phone for the phone brand company. The manufacturing company is not the only approved supplier of the part.

Which feature of Manufacturing Cloud should the manufacturing company utilize to help with future opportunity planning?

A.
Use Sales Agreements with distributors to manage commits on products and align orders by part number to the forecast with the orders.
A.
Use Sales Agreements with distributors to manage commits on products and align orders by part number to the forecast with the orders.
Answers
B.
Use Advanced Forecasting to set the plan by part for each of the phone brands and align orders by part number to the forecast with the orders.
B.
Use Advanced Forecasting to set the plan by part for each of the phone brands and align orders by part number to the forecast with the orders.
Answers
C.
Use Program Based Business to maintain phone brand demand and leverage actuals against different distributors or contract manufacturers.
C.
Use Program Based Business to maintain phone brand demand and leverage actuals against different distributors or contract manufacturers.
Answers
Suggested answer: C

Explanation:

Program Based Business is a feature of Manufacturing Cloud that allows you to track and manage the demand from your end customers (such as phone brands) and the supply from your channel partners (such as distributors or contract manufacturers). You can create programs for each end customer and associate them with sales agreements or opportunities. You can also assign program lines to each product or part that you sell to the end customer and specify the expected quantity and revenue. Program Based Business helps you to forecast the demand from the end customer and compare it with the actual orders from the channel partners. You can also monitor the performance of your channel partners and identify any gaps or risks in fulfilling the end customer demand.Reference:[Program Based Business Overview], [Create Programs]

Partner managers from Universal Containers (UC) are performing onsite visits to their distribution partners. During the visit they have a goal of getting partners to renew the terms of their sales agreements with UC. Leadership wants to understand how effective these in-person visits are in getting partners to renew. They would also like to standardize the tasks to be performed during these visits and report on this data in Salesforce.

Which features should a Manufacturing Cloud consultant recommend to meet these requirements?

A.
Partner Visit Management, Advanced Account Forecasting, and CRM Analytics for Manufacturing
A.
Partner Visit Management, Advanced Account Forecasting, and CRM Analytics for Manufacturing
Answers
B.
Partner Visit Management, Action Plans, and Generic Visit Key Performance Indicators
B.
Partner Visit Management, Action Plans, and Generic Visit Key Performance Indicators
Answers
C.
Partner Visit Management, Experience Cloud, and Service Console for Manufacturing
C.
Partner Visit Management, Experience Cloud, and Service Console for Manufacturing
Answers
Suggested answer: B

Explanation:

Partner Visit Management is a feature that allows partner managers to plan, execute, and track their onsite visits to their distribution partners. It helps them to automate and standardize the tasks and activities to be performed during the visits, such as reviewing sales agreements, discussing forecasts, resolving issues, and providing training. Partner managers can also capture feedback and insights from the visits and report on the visit outcomes and effectiveness.

Action Plans is a feature that enables partner managers to create and assign predefined sets of tasks and activities for different types of visits, such as renewal, upsell, or cross-sell. Action Plans help partner managers to follow best practices and ensure consistency and quality across all visits. Partner managers can also monitor the progress and completion of the action plans and track the impact of the visits on partner performance and satisfaction.

Generic Visit Key Performance Indicators (KPIs) are metrics that measure the success and impact of the partner visits. Partner managers can define and track various KPIs, such as renewal rate, revenue growth, customer satisfaction, and partner loyalty. Generic Visit KPIs help partner managers to evaluate the effectiveness of their visits and identify areas for improvement.

Partner Visit Management

Action Plans

Generic Visit Key Performance Indicators

Universal Containers1 field reps want to have a more accurate picture of their distributor's business. The field rep will compare and update expected versus actual order values during the next visit.

Which Manufacturing Cloud object should the consultant configure to give field reps this ability?

A.
Advanced Account Forecast
A.
Advanced Account Forecast
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B.
Generic Visit Key Performance Indicator
B.
Generic Visit Key Performance Indicator
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C.
Account Relationship
C.
Account Relationship
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Suggested answer: A

Explanation:

The Advanced Account Forecast object is a Manufacturing Cloud object that allows field reps to forecast their run-rate and new business for each account. The Advanced Account Forecast object stores the planned and actual quantities and revenue for each product, location, and period. Field reps can compare and update the expected versus actual order values by using the Advanced Account Forecast app or the Actionable Relationship Center component on the account page. The Advanced Account Forecast object also supports account-based forecasting, which enables field reps to collaborate with their distributors on creating and updating forecasts.Reference:Advanced Account Forecast Object,Advanced Account Forecasting with Manufacturing Cloud,Actionable Relationship Center

Universal Containers (UC) uses an Enterprise Resource Planning (ERP) system for order and inventory management. UC would like to give its sales teams the ability to view the order information related to an account without replicating the order information.

Which object type should a consultant use to access account order information?

A.
A standard Order object
A.
A standard Order object
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B.
An external object
B.
An external object
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C.
A custom object
C.
A custom object
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Suggested answer: B

Explanation:

To access account order information from an external system, such as an ERP, without replicating the order information, a consultant should use an external object. An external object is a special type of custom object that maps to data stored outside Salesforce, such as in an OData service or a cross-org adapter. By using an external object, the consultant can:

Create a schema definition for the external data source and register its URL in the Remote Site Settings.

Define the fields and relationships for the external object and link it to the Account object via an indirect lookup relationship.

Use standard Salesforce features, such as reports, dashboards, list views, and global search, to access and display the external data in Salesforce.

Use Apex callouts, Lightning web components, or Visualforce pages to perform CRUD operations on the external data.

A Salesforce consultant built an integration that calls an external endpoint via an Apex callout. However, the callout is failing with the following error: 'System.CalloutException: Unauthorized endpoint'.

What should the consultant do to fix this error?

A.
Create a connected app for the external system.
A.
Create a connected app for the external system.
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B.
Register the URL in Remote Site Settings.
B.
Register the URL in Remote Site Settings.
Answers
C.
Ensure that the integration user has the necessary permissions to perform the callout.
C.
Ensure that the integration user has the necessary permissions to perform the callout.
Answers
Suggested answer: B

Explanation:

Remote Site Settings let you specify the external domains that your Apex code can access. If you don't register the URL of the external endpoint in Remote Site Settings, you will get an unauthorized endpoint error when you try to make a callout. You can also use named credentials to store the URL and authentication settings for the external system.Reference:Remote Site Settings,Named Credentials

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