Salesforce Certified Maps Professional Practice Test - Questions Answers, Page 8

According to the Trailhead module on Get to Know Salesforce Maps3, one of the features of Maps is the ability to overlay multiple layers on the map.This allows users to see different types of data on the same map and identify patterns, trends, and opportunities3. For example, a sales representative can overlay a marker layer for upcoming events with a layer for prospects and let the rep know who is nearby. This way, the sales representative can help plan field visits for reps in the field more efficiently and effectively.

According to the Salesforce Help article on Maps Geocoding FAQ4, geocoding is the process of taking input text, such as a street address, and returning a latitude and longitude, which can be used to plot the location on the Earth's surface.Salesforce Maps relies on interacting with a geocoding service through an API4.One of the initial troubleshooting steps that a consultant should take to address geocoding issues is to check Salesforce Help for the Maps Geocoder coverage table to determine what's the level of geocoding coverage for the client's region5.The geocoder coverage table contains information such as coverage level, localized address labels, point addresses, postal codes, and postal code format for each country or area5. Another initial troubleshooting step that a consultant should take is to assess the quality and structure of the address information on the client's records.The quality and structure of the address information can affect the accuracy and completeness of geocoding results4.For example, incomplete or invalid addresses, missing or incorrect postal codes, or non-standard address formats can cause geocoding errors or failures4.

According to the Salesforce Help article on Sharing and Collaboration in Salesforce Maps Territory Planning6, one of the ways to share an alignment with stakeholders is to click the share button from the Browser, alignment header, or map legend.This will open a dialog box that allows users to share an alignment as a PDF file via email or download it locally6.The PDF file contains information such as alignment name, description, date range, dataset name, number of areas and units, unit assignment summary, unit distribution summary, map view, and area list

According to the Salesforce Help article on Configure Options for Publishing Alignments1, one of the possible causes of some publish options being greyed out and inactive is that the user does not have the correct permission to publish.The admin can configure the access level and approval requirement for each publish option in the Salesforce Maps package settings1.If the user is not assigned to a permission group or profile that has the access level to publish, they will not be able to use that option1.

According to the Salesforce Help article on Publish to Enterprise Territory Management in Salesforce Maps Territory Planning2, three things that can be published from Territory Planning to Enterprise Territory Management are: manually assigned accounts, territories, and geographic territory rules.Manually assigned accounts are accounts that are locked to a specific territory in Territory Planning and will not be affected by optimization or rule changes2.Territories are the hierarchical units that define sales and service coverage areas3.Geographic territory rules are rules that assign accounts to territories based on their address fields4.

According to the Salesforce Help article on Visualizing Live Asset Tracking History in Salesforce Maps1, one way to visualize the Accounts visited by a team on a specific day is to plot a Live Layer and generate tracking history.This will display the historical location and travel of the Asset, plus the locations of any Stop, Speeding, and Safety Events captured by the Asset's IoT Device for a desired date range1.Another way to visualize the Accounts visited by a team on a specific day is to create a Salesforce report for Accounts with Maps Live Event Association records2.This will show the Accounts that have been associated with Stop Events based on the configuration of Stop Associations in Salesforce Maps Live2.

According to the Salesforce Help article on Configuring Stop Associations for Live Daily Summary Configurations in Salesforce Maps3, two steps that an admin must take to configure Live Stop Associations are: create a Marker Layer that includes all records users will visit, and create a Shape Layer for each record that specifies the radius for associating a Stop event3.The Marker Layer will help identify the records that are relevant for Stop Associations, and the Shape Layer will help define the distance around each Stop Event that will be used to determine which records will associate with the Stop Event3.

According to the Trailhead module on Get to Know Salesforce Maps Territory Planning4, one way to ensure that Universal Containers will only plan territories for states they do business in is to filter the boundaries by states in the ''Create Data Set'' stage4.This will allow them to select only the states that are relevant for their business and exclude the rest from their territory planning process4.

According to the Salesforce Help article on Understand and Troubleshoot Unit Assignment in Salesforce Maps Territory Planning5, two steps that a consultant can take to troubleshoot the issue of no units assigned to areas are: edit the data set, and see what field was used for Unit Assignment, and create a new alignment, and use the correct matching logic for this field; and edit the data set, and what report and/or queries were used to create it, and double check that the reports and/or queries return records when logged in as the OAuth user5.These steps will help ensure that the data set has valid unit assignment values and that there are no issues with data access or permissions5.