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Salesforce Certified Nonprofit Cloud Consultant Practice Test - Questions Answers, Page 4

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A nonprofit organization receives a lot of grants, many of which are renewals of previous grants from the same funder. The organization wants to be able to easily access the previous grant information.

What should the consultant advise to capture this in Salesforce?

A.
Create a Campaign for the funder and add all Opportunities including the original grant and any renewal grants to the Campaign.
A.
Create a Campaign for the funder and add all Opportunities including the original grant and any renewal grants to the Campaign.
Answers
B.
Create a child Opportunity for the renewal grant from the original grant using the Renewal Grant Opportunity record type.
B.
Create a child Opportunity for the renewal grant from the original grant using the Renewal Grant Opportunity record type.
Answers
C.
Fill in the "Previous Grant/Gift Opportunity" lookup field on the Opportunity for the new grant and check the "Is Grant Renewal" field.
C.
Fill in the "Previous Grant/Gift Opportunity" lookup field on the Opportunity for the new grant and check the "Is Grant Renewal" field.
Answers
D.
Ensure that when naming the Opportunity for the renewal grant, "Renewal" is included in the name as well as the name of the funder.
D.
Ensure that when naming the Opportunity for the renewal grant, "Renewal" is included in the name as well as the name of the funder.
Answers
Suggested answer: C

The VP of Development wants to track the nonprofit organization's six campaigns nested within each other: Friends of the Organization>FY19>Capital Campaign>Annual Fund>Digital Donations>Mobile.

What should the consultant do?

A.
Create a custom lookup field, "Related Campaign" on the Campaign object.
A.
Create a custom lookup field, "Related Campaign" on the Campaign object.
Answers
B.
Suggest consolidating at least one of the Campaigns so that it is within the Campaign Hierarchy limit.
B.
Suggest consolidating at least one of the Campaigns so that it is within the Campaign Hierarchy limit.
Answers
C.
Create a Campaign Hierarchy with the parent Campaign record as, "Friends of the Organization"
C.
Create a Campaign Hierarchy with the parent Campaign record as, "Friends of the Organization"
Answers
D.
Suggest changing the order of the hierarchy.
D.
Suggest changing the order of the hierarchy.
Answers
Suggested answer: B

A development associate received a corporate matching gift that the original donor did not indicate was to be matched.

Which solution should the consultant recommend?

A.
Select Find Matched Gifts and click on the Find More Gifts button.
A.
Select Find Matched Gifts and click on the Find More Gifts button.
Answers
B.
Create a Lightning quick action declaratively.
B.
Create a Lightning quick action declaratively.
Answers
C.
Create a Contact lookup field on the Opportunity object.
C.
Create a Contact lookup field on the Opportunity object.
Answers
D.
Select Manage Soft Credits and change the Role for the donor.
D.
Select Manage Soft Credits and change the Role for the donor.
Answers
Suggested answer: A

A nonprofit organization on NPSP needs to be able to track the high school a student attended and track the enrollment of the student at college.

How should the consultant recommend tracking this?

A.
Use NPSP Affiliations objects to connect the Contact to the Account for their high school and college, use the Status field there to indicate if they are currently enrolled or are former students there.
A.
Use NPSP Affiliations objects to connect the Contact to the Account for their high school and college, use the Status field there to indicate if they are currently enrolled or are former students there.
Answers
B.
Turn on Field History Tracking for the Account lookup field on the Contact record, use the Account lookup to indicate where they are currently enrolled and change it as they move on.
B.
Turn on Field History Tracking for the Account lookup field on the Contact record, use the Account lookup to indicate where they are currently enrolled and change it as they move on.
Answers
C.
Set up a Campaign for each high school and college and use Campaign Members to connect the Contact to the Campaign. Change the values in Campaign Member Status from Sent/Responded to Current/Former.
C.
Set up a Campaign for each high school and college and use Campaign Members to connect the Contact to the Campaign. Change the values in Campaign Member Status from Sent/Responded to Current/Former.
Answers
D.
Install the Salesforce.org Higher Education Data Architecture (HEDA) managed package and use Affiliations.
D.
Install the Salesforce.org Higher Education Data Architecture (HEDA) managed package and use Affiliations.
Answers
Suggested answer: D

A nonprofit organization is interested in a CRM that manages its constituents and has an integrated email marketing tool with built-in scoring and engagement tracking.

Which solution should the consultant recommend?

A.
NPSP and Community Cloud
A.
NPSP and Community Cloud
Answers
B.
NPSP and Social Studio
B.
NPSP and Social Studio
Answers
C.
NPSP and Marketing Cloud
C.
NPSP and Marketing Cloud
Answers
D.
NPSP and Pardot
D.
NPSP and Pardot
Answers
Suggested answer: C

What are the two key places to locate NPSP release information? Choose 2 answers

A.
Power of Us Hub
A.
Power of Us Hub
Answers
B.
trust.salesforce.com
B.
trust.salesforce.com
Answers
C.
Partner Success Community
C.
Partner Success Community
Answers
D.
GitHub Cumulus Releases
D.
GitHub Cumulus Releases
Answers
Suggested answer: A, D

Which function of the application development lifecycle does establishing a Center of Excellence address?

A.
Documentation
A.
Documentation
Answers
B.
Data management
B.
Data management
Answers
C.
Deployment
C.
Deployment
Answers
D.
Testing
D.
Testing
Answers
E.
Governance
E.
Governance
Answers
Suggested answer: E

A development director needs to understand which organizations have given to the nonprofit in some year prior to the current, but have not contributed to the nonprofit in the current year. How should the consultant accomplish this task?

A.
Customize the date range on the NPSP SYBUNT report for Accounts
A.
Customize the date range on the NPSP SYBUNT report for Accounts
Answers
B.
Customize the date range on the NPSP SYBUNT report for Contacts
B.
Customize the date range on the NPSP SYBUNT report for Contacts
Answers
C.
Create an Opportunity report that compares Contact donations from the previous fiscal year to the current
C.
Create an Opportunity report that compares Contact donations from the previous fiscal year to the current
Answers
D.
Customize the date range on the NPSP LYBUNT report for Accounts
D.
Customize the date range on the NPSP LYBUNT report for Accounts
Answers
Suggested answer: B

A nonprofit customer wants to have the status for a Campaign Member on a fundraising campaign automatically update when a donation is received from that Contact.

What should the consultant recommend?

A.
Create a workflow rule that updates the Campaign Status when an Opportunity is created.
A.
Create a workflow rule that updates the Campaign Status when an Opportunity is created.
Answers
B.
Create an Apex Trigger to update the Contact's Campaign record.
B.
Create an Apex Trigger to update the Contact's Campaign record.
Answers
C.
Enable Automatic Campaign Member Management in NPSP settings.
C.
Enable Automatic Campaign Member Management in NPSP settings.
Answers
D.
Use Process Builder to update the Contact's campaign member record.
D.
Use Process Builder to update the Contact's campaign member record.
Answers
Suggested answer: C

A nonprofit organization uses a vendor for direct mail, and receives a monthly spreadsheet from it with donor information, donation amounts, and the solicitation campaign that the donation was in response to.

How can this information can be entered and de-duplicated against existing individuals in the Nonprofit Success Pack (NPSP)?

A.
Use the Salesforce Data Loader to upload the spreadsheet and then manually check for duplicates and use the NPSP Contact Merge tool to de-duplicate records.
A.
Use the Salesforce Data Loader to upload the spreadsheet and then manually check for duplicates and use the NPSP Contact Merge tool to de-duplicate records.
Answers
B.
Upload the spreadsheet using the NPSP Data Importer and associate the individuals with Opportunities and Recurring Donations.
B.
Upload the spreadsheet using the NPSP Data Importer and associate the individuals with Opportunities and Recurring Donations.
Answers
C.
Use the Salesforce Import Wizard to upload the spreadsheet and then de-duplicate records using the NPSP Contact Merge tool.
C.
Use the Salesforce Import Wizard to upload the spreadsheet and then de-duplicate records using the NPSP Contact Merge tool.
Answers
D.
Upload the spreadsheet using the NPSP Data Importer and associate the individuals with Opportunities and Campaigns.
D.
Upload the spreadsheet using the NPSP Data Importer and associate the individuals with Opportunities and Campaigns.
Answers
Suggested answer: D
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