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Salesforce Certified Nonprofit Cloud Consultant Practice Test - Questions Answers, Page 6

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A nonprofit organization needs an email marketing tool that will measure email engagement and evaluates the fit of prospective supporters. Which two factors should the consultant recommend?

A.
Pardot Grading
A.
Pardot Grading
Answers
B.
Marketing Cloud Measures
B.
Marketing Cloud Measures
Answers
C.
Marketing Cloud Reporting
C.
Marketing Cloud Reporting
Answers
D.
Pardot Scoring
D.
Pardot Scoring
Answers
Suggested answer: A, D

A large nonprofit organization is a social enterprise that functions in many ways like a for-profit corporation. The organization does mot accept individual donations, but mostly engages with corporations, sponsors, and vendors by selling its own products to further its mission. The organization needs to manage Leads and track its Opportunity pipeline. Which account model should the consultant recommend?

A.
Administrative Account Model in HEDA
A.
Administrative Account Model in HEDA
Answers
B.
Household Account Model in NPSP
B.
Household Account Model in NPSP
Answers
C.
Household Account Model without NPSP
C.
Household Account Model without NPSP
Answers
D.
Individual "Bucket" Account Model in NPSP
D.
Individual "Bucket" Account Model in NPSP
Answers
E.
Salesforce Account Model without NPSP
E.
Salesforce Account Model without NPSP
Answers
Suggested answer: E

A nonprofit organization needs to send a mailing to all clients to invite them to an informational session on its workforce development program. The organization wants to track who it was sent to and who responded. The organization is using the NPSP with the Household Account Model. What should a consultant advise them to do to accomplish this in Salesforce?

A.
Create a report using the NPSP All Contacts report and add a filter to just include clients
A.
Create a report using the NPSP All Contacts report and add a filter to just include clients
Answers
B.
Create a mailing list Campaign, then create a report using the type Contacts & Accounts with a filter for clients, then add to Campaign
B.
Create a mailing list Campaign, then create a report using the type Contacts & Accounts with a filter for clients, then add to Campaign
Answers
C.
Create a Campaign, filter a list view for clients and add to Campaign. Create a report with the type Campaigns with Campaign Members.
C.
Create a Campaign, filter a list view for clients and add to Campaign. Create a report with the type Campaigns with Campaign Members.
Answers
D.
Create a Campaign field and add all clients to it, then use the Household Mailing List button to generate the mailing list.
D.
Create a Campaign field and add all clients to it, then use the Household Mailing List button to generate the mailing list.
Answers
Suggested answer: D

Which two actions should a consultant take before importing a large volume of data into an NPSP org?

A.
Check the code coverage of the target org
A.
Check the code coverage of the target org
Answers
B.
Disable certain Apex classes manually in production
B.
Disable certain Apex classes manually in production
Answers
C.
Check if the data is clean, structured, and in its final format
C.
Check if the data is clean, structured, and in its final format
Answers
D.
Disable certain Apex classes using TDTM
D.
Disable certain Apex classes using TDTM
Answers
Suggested answer: C, D

A nonprofit organization is using Cases in Salesforce for case management with its clients. The nonprofit organization wants to relate Cases for the same client to each other. How should the consultant advise the organization?

A.
Use Case Comments and paste the URL of the first Case opened for the client in each new Case related to them.
A.
Use Case Comments and paste the URL of the first Case opened for the client in each new Case related to them.
Answers
B.
Create a custom field for an ID number and assign the same number to all cases that need to be connected
B.
Create a custom field for an ID number and assign the same number to all cases that need to be connected
Answers
C.
Use Case Hierarchy to connect all Cases for the client to a parent case and click on View Hierarcht to see the connected Cases
C.
Use Case Hierarchy to connect all Cases for the client to a parent case and click on View Hierarcht to see the connected Cases
Answers
D.
Create a custom object that connects Cases to each other with two Case lookup fields and add a check box field to designate the parent Case.
D.
Create a custom object that connects Cases to each other with two Case lookup fields and add a check box field to designate the parent Case.
Answers
Suggested answer: C

How should a consultant install NPSP in an existing Salesforce organization?

A.
Download each NPSP component from the AppExchange, install in the target organization, and complete the post-install instructions
A.
Download each NPSP component from the AppExchange, install in the target organization, and complete the post-install instructions
Answers
B.
Visit the NPSP Installer page, install in the target organization, and complete the post-install instructions
B.
Visit the NPSP Installer page, install in the target organization, and complete the post-install instructions
Answers
C.
Download each NPSP component from The Powrt of Us Hub, install organization, and complete the post-install instructions
C.
Download each NPSP component from The Powrt of Us Hub, install organization, and complete the post-install instructions
Answers
D.
Visit the NPSP Conversion Utility tool, install in the target organization, and complete the postinstall instructions
D.
Visit the NPSP Conversion Utility tool, install in the target organization, and complete the postinstall instructions
Answers
Suggested answer: B

A nonprofit organization has engaged a consultant to implement NPSP and has a large membership program it wants to manage in Salesforce. Which two things does the consultant need to set up to ensure that the membership rollups in NPSP will work properly?

A.
Ensure there is a custom field created for Membership Amount and selected for membership rollups
A.
Ensure there is a custom field created for Membership Amount and selected for membership rollups
Answers
B.
Check that the membership record type is selected for membership rollups.
B.
Check that the membership record type is selected for membership rollups.
Answers
C.
Ensure there is an Opportunity record type set up for memberships
C.
Ensure there is an Opportunity record type set up for memberships
Answers
D.
Check that the grace period is set up for memberships.
D.
Check that the grace period is set up for memberships.
Answers
Suggested answer: B, D

A nonprofit organization wants to record the most recent Opportunity close date on Contact records.

The nonprofit organization expects the field on the Contact to be overwritten every time a new Opportunity meets the criteri a. Which feature should the consultant use to meet this requirement?

A.
AppExchange App
A.
AppExchange App
Answers
B.
Formula Field
B.
Formula Field
Answers
C.
Roll-Up Summary Field
C.
Roll-Up Summary Field
Answers
D.
NPSP Customizable Rollups
D.
NPSP Customizable Rollups
Answers
Suggested answer: D

A nonprofit organization needs to import a list of donations made at a recent gal a. Several of the donors have more than one mailing address. What is the correct order of objects to import data in Salesforce?

A.
Opportunity, Campaign, Contact, Address, Account
A.
Opportunity, Campaign, Contact, Address, Account
Answers
B.
Account, Address, Contact, Campaign, Opportunity
B.
Account, Address, Contact, Campaign, Opportunity
Answers
C.
Contact, Opportunity, Account, Address, Campaign
C.
Contact, Opportunity, Account, Address, Campaign
Answers
D.
Lead, Account, Address, Campaign, Opportunity
D.
Lead, Account, Address, Campaign, Opportunity
Answers
Suggested answer: B

A nonprofit organization is migrating from a standard Salesforce org to an NPSP org. It has a large volume of contacts. The nonprofit organization is considering using an Individual ("Bucket") account model. What are two considerations in this situation?

A.
The Individual account model is a legacy account model and is no longer recommended.
A.
The Individual account model is a legacy account model and is no longer recommended.
Answers
B.
Once the Individual model is enabled, it cannot be changed.
B.
Once the Individual model is enabled, it cannot be changed.
Answers
C.
The Account name is identical to the Contact name.
C.
The Account name is identical to the Contact name.
Answers
D.
There is a risk of account data skew with the Individual account model and the large volume of contacts.
D.
There is a risk of account data skew with the Individual account model and the large volume of contacts.
Answers
Suggested answer: C, D
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