Which two statements about the Order Summary object are accurate?

it does not exist without the original Order object

It is read-only for financial order data

It can be deleted using the Delete button

it does not exist without the original Order object

It is read-only for financial order data

It has a single shipping address to which all Order Items will be shipped

Where should a service agent go first to view process exceptions related to a specific Order?

Order Record - Process Exception Details Tab

Change order Record - Related Tab

Order Summary Record - Related Tab

A customer orders a product through B2C Commerce but changes the quantity ordered after the Order Summary record is created in Order Management. Later, the customer returns one of the products. Which objects will be created in Order Management?

A Return Order object and Change Order object

A Change Order object and Cancel Order Object

The Order Summary object and Change Order object

A Return Order object and Change Order object

A Cancel Order object and Return Order object

An administrator has created a new currency field on the Fulfillment Order object and wants to roll up the total to the Order Summary object. When creating a rollup field on the Order Summary object, Fulfillment Order does not appear as an option. Why is this?

The Order Summary field on the Fulfillment Order object is a Lookup

Rollup Fields cannot sum Currency Fields

The Rollup Summary field must be created on the Fulfillment Order object with the Order Summary object as the parent

The Order Summary field on the Fulfillment Order object is a Lookup

The Order Summary object has reached the limit of Rollup Summary fields

A company sells its products in kits. The company wants the kits to remain grouped together during returns in Order Management so that all parts of the kit are accounted for.What should the administrator recommend?

Track the individual kit items using custom attributes

Add a suffix to the Stock Keeping Unit of the Product which represents Kit status

Track the individual kit items using custom attributes

Add a custom attribute to the order header only

Pass the data as is. Order Management will handle the kit.

Which two practices ate needed for a custom attribute to map into Order Management assuming the attribute has been created on the necessary objects?

The types must match within reason

The names must be an exact match

The types must match within reason

The names must be an exact match

The types must be an exact match (i.e. String to String)

The names must only contain letters and underscores

What type of relationship exists between FulfillmentOrder and Location?

Many-to-One Lookup (Location) Fulfil led from Location Id

One-to-One Lookup (Location) FulfilledFrom Location

Many-to-One Lookup (Location) Fulfil led from Location Id

One-to-Many Lookup (Location) FulfilledFrom Location Id

What type of relationship exists between FulfillmentOrder and Order Delivery Method?

Master-Detail (Order Delivery Method)

One-to-One Lookup (Location) FulfillmentFrom LocationId

Some admins are exploring the optimal Data Model for their QMS Org. What should be considered when choosing between Person Accounts vs Contacts?

Person Accounts are appropriate for B2C transactions while Account-Contact model is appropriate for B2B transactions

Person Accounts once enabled cannot be rolled back and makes changes to the data model

Person Accounts once enabled can be rolled back

Person Accounts are appropriate for B2B transactions while Account-Contact model is appropriate for B2C transactions

Person Accounts are appropriate for B2C transactions while Account-Contact model is appropriate for B2B transactions

How can a user view the information exchanged between the payment platform and the external payment gateways?

Navigate to Payment Gateway Logs related list on the corresponding Order Payment Summary

Navigate to Payments within the setup menu and select the payment platform

Check associated debug logs in Debug Logs in setup

Check for process exceptions associated with the Order Payment Summary

Navigate to Payment Gateway Logs related list on the corresponding Order Payment Summary

An administrator is encountering errors when reusing a composite API call to load test orders via the Workbench. What are three possible causes of this issue?

The administrator has duplicate Product SKUs in the JSON query

The number of subrequests in the JSON query exceeds the 20 subrequest limit

Record IDs used within the request are incorrect

The administrator has duplicate Product SKUs in the JSON query

The number of subrequests in the JSON query exceeds the 20 subrequest limit

The Administrator has logged into the wrong environment in Workbench

The administrator is creating multiple objects in a single JSON query

Record IDs used within the request are incorrect

How can an administrator synchronize licenses from the production org when preparing a sandbox for development?

Run the Match Production Licenses to Sandbox without a Refresh tool in Setup

A customer wants to change the layout of the out of the box Order Summary Lightning Record Page to three columns instead of two. How can an administrator satisfy this requirement?

Edit the Lightning Record Page and change the Template lo Three Regions

Create a new Lightning Record Page and select the Three Regions template

Edit the Lightning Record Page and change the Template lo Three Regions

Change the page layout template to Three Regions in the layout editor

Add another column component lo the existing Lightning Record Page

What two steps are required to add an item to the Actions & Recommendations panel on the Order Summary record page?

Drag the Actions & Recommendations component on the page

Make a new Lightning Record Page

A company's service learn should not see Process Exceptions on any Order Summaries. How can an administrator meet these requirements?

Create a copy of the Order Summary lightning record page for the service team and remove the Process Exceptions component. Activate the lightning record page by profile for all Service team profiles.

Modify the service team profiles to remove access to the lightning component and all associated Apex classes

Add a filter to the Process Exception component on the Order Summary lightning record page to hide the component for the service team's Profile

Create a copy of the Order Summary lightning record page for the service team and remove the Process Exceptions component. Activate the lightning record page by profile for all Service team profiles.

Modify the Order Summary page layout to remove visibility to the Process Exception component for Service team profiles

A company's sales team wants the Total Amount field to be included in the Highlights panel at the top of the Credit Memo record page. How can the administrator meet this requirement?

Modify the compact layout on the Credit Memo object

Modify the sales team profile's assigned record type to include the Total Amount field in the Highlights Panel

Edit the Credit Memo page layout lo include the Total Amount field in the Highlights Panel

Edit the properties of the Highlights Panel component on the Credit Memo lightning record page

Modify the compact layout on the Credit Memo object

Which of the following options represent two ways that an administrator can utilize APIs in Workbench to query Order Summaries?

Composite API and Invocable API

The Northern Trail Outfitters (NTO) team is already using Order Management. The team wants to transition from their home-grown Commerce engine to B2C Commerce Cloud. Which action do they need to perform?

File a support case to activate an integration between B2C Commerce and Order Management

Export the orders from B2C periodically and import them into Order Management using a scheduled job

Change the Order Integration Flow in Setup so the org will start seeing the orders flow in

Create a Flow to download the Orders from an SFTP location where B2C Commerce drops them and then ingest the data into Order Management

How can an administrator add visibility rules for the buttons in the Highlights Panel on the Order Summary record page?

Modify the Lightning Record Page Highlights Panel using Dynamic Actions

Modify the visibility rules of the Highlights Panel Actions in the page layout

Navigate to the Order Summary object in Setup and modify the Highlights Panel visibility rules

Modify the Lightning Record Page Highlights Panel using Dynamic Actions

Create a custom Highlights Panel component

Which three steps should an administrator take to set up a mock payment gateway in a new org?

Create a CORS (Cross-Origin Resource Sharing) entry

An Order contains products that will need to be shipped to multiple addresses. How does this affect fulfillment?

Multiple Fulfillment Orders will be created

Multiple Invoices will be created

Multiple Order Delivery Group Summaries will be created

Multiple Fulfillment Orders will be created

Multiple Order Payment Summaries will be created

For what use case would an administrator enable Person Accounts during Order Management setup?

Connecting Order Management to B2C Commerce

Person Accounts are always enabled for Order Management

Connecting Order Management to B2C Commerce

Connecting to an external ERP system

Connecting Order Management to B2B Commerce

Users are reporting slow load times for Lightning Record Pages. How can an administrator analyze the performance?

Use the Analyze function in the Lightning Record Page editor

Run a performance analysis using the Developer Console

Use the Page Layout Analysis tool in Setup

Salesforce Certified Order Management Administrator Practice Test 2

Spam

Selling illegal goods, money scams etc.

Hate Speech

Serious attack on a group.

Harassment and bullying

Harassing an individual (including doxing)

Harmful activities

Threatening or glorifying violence or serious harm, including self-harm

Adult content (Consensual)

Nudity/Sexual content

Sexual exploitation and abuse (child safety)

Sexually explicit or suggestive imagery or writing involving minors

Sexual exploitation and abuse (adults and animals)

Sexually explicit or suggestive imagery or writing involving non-consenting adults or non-humans

Plagiarism

Reusing content without attribution (link and blockquotes)

Poorly written

Not in English or has very bad formatting, grammar, and spelling

Inappropriate credential

Author's credential is offensive, spam, or impersonation

Other

Ex. Illegal content, incomplete question...

Salesforce Certified Order Management Administrator Practice Test 2

Question

Salesforce Certified Order Management Administrator Practice Tests

Practice Tests