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Salesforce Certified Order Management Administrator Practice Test - Questions Answers, Page 3

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Question 21

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Universal Containers (UC) is evaluating Salesforce Order Management for managing its overarching process because their current system is written mostly in Apex code and has proved difficult to modify, deploy and debug. What are three advantages of using Flow Builder vs writing Apex code to manage the main flow of Order data?

It allows for non-coding members of staff to contribute suggestions for optimizations and better overall customer experience
It allows for non-coding members of staff to contribute suggestions for optimizations and better overall customer experience
The admin can attach a debugger to live customer sessions
The admin can attach a debugger to live customer sessions
It will notify the admin before a third party integration's data interface has changed
It will notify the admin before a third party integration's data interface has changed
The admin can easily debug specific business cases visually.
The admin can easily debug specific business cases visually.
Because it is visual it is also self-documenting as changes are made
Because it is visual it is also self-documenting as changes are made
Suggested answer: B, D, E

Explanation:

Three advantages of using Flow Builder vs writing Apex code to manage the main flow of Order data are:

The admin can attach a debugger to live customer sessions. This allows the admin to monitor and troubleshoot the flow execution in real time, without affecting the customer experience or data integrity.

The admin can easily debug specific business cases visually. This allows the admin to test the flow with different input values and see how the flow behaves in a graphical interface, without writing any code.

Because it is visual it is also self-documenting as changes are made. This allows the admin to easily understand and maintain the flow logic, as well as track the changes and versions of the flow.

Verified

Reference: https://help.salesforce.com/s/articleView?id=sf.flow_builder_debug.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_builder.htm&type=5

asked 23/09/2024
Andre Beary
29 questions

Question 22

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A user is encountering an error when attempting to save an Account record. What can an administrator use to research the issue?

The Problems tab within the developer console
The Problems tab within the developer console
The Chrome Dev Tools Console
The Chrome Dev Tools Console
Lightning Logs within Setup
Lightning Logs within Setup
A user trace flag and debug log on the affected user
A user trace flag and debug log on the affected user
Suggested answer: D

Explanation:

The best way for an administrator to research the issue when a user is encountering an error when attempting to save an Account record is to use a user trace flag and debug log on the affected user. A user trace flag enables debug logging for a specific user, and a debug log captures database operations, system processes, and errors that occur when executing a transaction or running unit tests. The administrator can use these tools to identify the root cause of the error and fix it accordingly. Verified

Reference: https://help.salesforce.com/s/articleView?id=sf.code_add_users_debug_log.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.code_viewing_debug_logs.htm&type=5

asked 23/09/2024
German Dario Jara
32 questions

Question 23

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How can an administrator allow an org to publish a change set to another org?

In the target org: Open Deployment Settings, Select the environments to allow publishing from and Move them to the Enabled list
In the target org: Open Deployment Settings, Select the environments to allow publishing from and Move them to the Enabled list
In the source org: open Deployment settings, Select the environments to publish to and Move them to the enabled list
In the source org: open Deployment settings, Select the environments to publish to and Move them to the enabled list
In the source org: Open Publish Settings, Select the checkbox next to the environment to publish to and Click Save
In the source org: Open Publish Settings, Select the checkbox next to the environment to publish to and Click Save
In the target org: Open Deployment Settings, Click Edit next to the source org. Select Allow Inbound Changes and Click Save
In the target org: Open Deployment Settings, Click Edit next to the source org. Select Allow Inbound Changes and Click Save
Suggested answer: A

Explanation:

The correct way for an administrator to allow an org to publish a change set to another org is to open Deployment Settings in the target org, select the environments to allow publishing from and move them to the Enabled list. This creates a deployment connection between the source org and the target org, which allows the source org to upload change sets to the target org. Verified

Reference: https://help.salesforce.com/s/articleView?id=sf.changesets_create_outbound.htm&type=5

asked 23/09/2024
Louis Flink
32 questions

Question 24

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Once the administrator has activated the integration between B2C Commerce and Order Management, orders being placed by customers will be sent to Order Management if the order status is set to which two values?

Created
Created
Active
Active
Drafted
Drafted
New
New
Open
Open
Suggested answer: B, D

Explanation:

Once the administrator has activated the integration between B2C Commerce and Order Management, orders being placed by customers will be sent to Order Management if the order status is set to Active or New. These are the two order statuses that indicate that an order has been created or confirmed by a customer, and that it needs to be processed by Order Management. Verified

Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_order_api.htm&type=5

asked 23/09/2024
Richard Banks
44 questions

Question 25

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Which two APIs can an admin suggest so that customers can initiate order cancellations and returns from the B2C Commerce storefront and have their action carry out the cancel and return operations in Order Management?

Connect APIs
Connect APIs
Bulk APIs
Bulk APIs
REST APIs
REST APIs
Streaming APIs
Streaming APIs
Suggested answer: A, C

Explanation:

Two APIs that an admin can suggest so that customers can initiate order cancellations and returns from the B2C Commerce storefront and have their action carry out the cancel and return operations in Order Management are:

Connect APIs. These are RESTful APIs that expose resources in Order Management, such as orders, payments, shipments, etc. They allow customers to perform CRUD (create, read, update, delete) operations on these resources from external systems, such as B2C Commerce.

REST APIs. These are HTTP-based APIs that enable developers to access data in Order Management using standard HTTP methods, such as GET, POST, PUT, PATCH, and DELETE. They allow customers to interact with Order Management resources using JSON or XML formats.

Verified

Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_connect_api.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.order_management_rest_api.htm&type=5

asked 23/09/2024
Maria Gervasi
42 questions

Question 26

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An administrator is running into performance issues due to a high number of records being created in a flow. How can the administrator modify the flow to improve scalability?

Ask a developer to create a Flow apex action to offload the creation of records
Ask a developer to create a Flow apex action to offload the creation of records
Ask a developer to offload all the Flow functionality to Apex code via Triggers and Apex classes
Ask a developer to offload all the Flow functionality to Apex code via Triggers and Apex classes
Use the Bulk Create Records node in the Flow to improve performance
Use the Bulk Create Records node in the Flow to improve performance
Offload the creation of records to a Subflow that will be called in the Reference Flow
Offload the creation of records to a Subflow that will be called in the Reference Flow
Suggested answer: C

Explanation:

The best way for an administrator to modify the flow to improve scalability when running into performance issues due to a high number of records being created in a flow is to use the Bulk Create Records node in the Flow. This node allows the administrator to create multiple records of the same object type in one transaction, which reduces the number of database operations and improves the flow performance. Verified

Reference: https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_data_bulk_create.htm&type=5

asked 23/09/2024
Jorge Fontes
44 questions

Question 27

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What ate two reasons an admin should choose an Event over a Trigger when it comes to building out a solution?

Event order is not guaranteed within a topic
Event order is not guaranteed within a topic
Events are asynchronous
Events are asynchronous
Events cannot be subscribed lo in a batch for bulk operations
Events cannot be subscribed lo in a batch for bulk operations
Events do not participate in a transaction scope
Events do not participate in a transaction scope
Suggested answer: B, D

Explanation:

Two reasons an admin should choose an Event over a Trigger when it comes to building out a solution are:

Events are asynchronous. This means that events are processed in the background, without blocking the main execution thread. This can improve the performance and user experience of the solution, as well as avoid governor limits and timeouts.

Events do not participate in a transaction scope. This means that events are independent of the transaction that publishes them, and they do not affect the rollback or commit behavior of the transaction. This can avoid unwanted side effects and errors in the solution, as well as decouple the logic from the data.

Verified

Reference: https://developer.salesforce.com/docs/atlas.en-us.platform_events.meta/platform_events/platform_events_intro.htm https://developer.salesforce.com/docs/atlas.en-us.platform_events.meta/platform_events/platform_events_considerations.htm

asked 23/09/2024
Andrew Staton
42 questions

Question 28

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Universal Containers (UC) has a flow which performs some custom logic in order to determine a least-cost shipping location. Some of the variables should be reset at the beginning of each loop iteration. Which design element in Flow allows the Admin to do this?

Preset
Preset
Reassignment
Reassignment
Reset
Reset
Assignment
Assignment
Suggested answer: D

Explanation:

The design element in Flow that allows the admin to reset some variables at the beginning of each loop iteration is Assignment. An Assignment element lets the admin assign new values to one or more variables or sObject fields in a flow. The admin can use an Assignment element before a Loop element to initialize the variables that are used in the loop, and then use another Assignment element inside the loop to reset the variables for each iteration. Verified

Reference: https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_assignment.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_loop.htm&type=5

asked 23/09/2024
Thanh Phan
37 questions

Question 29

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When a new Payment Summary is created, an email should be sent to the owner of the associated account and an approval after review should be required. What three steps should the administrator do to implement this functionality?

Create an email alert action
Create an email alert action
Create a trigger flow when the payment summary is created with an email flow node
Create a trigger flow when the payment summary is created with an email flow node
Create an approval process on the Payment Summary object
Create an approval process on the Payment Summary object
Create a flow to send an email to the owner of the associated account when a payment summary is created
Create a flow to send an email to the owner of the associated account when a payment summary is created
Create an email template
Create an email template
Suggested answer: A, C, E

Explanation:

Three steps that the administrator should do to implement this functionality are:

Create an email template. An email template is a reusable message that contains merge fields that are populated with data from records when the email is sent. The administrator can create an email template for the Payment Summary object that includes information such as the payment amount, date, status, etc.

Create an email alert action. An email alert action is a type of action that sends an email to one or more recipients when a flow executes. The administrator can create an email alert action that uses the email template created in the previous step and sends it to the owner of the associated account when a new Payment Summary is created.

Create an approval process on the Payment Summary object. An approval process is a way to automate the approval of records based on certain criteria and actions. The administrator can create an approval process on the Payment Summary object that requires an approval after review from a designated approver.

Verified

Reference: https://help.salesforce.com/s/articleView?id=sf.email_templates_create.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_action_email.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.approvals_creating_approval_processes.htm&type=5

asked 23/09/2024
Keenan Bragg
41 questions

Question 30

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Order Allocation should work on Order Items in which status?

Pending
Pending
created
created
Ordered
Ordered
Awaiting Allocation
Awaiting Allocation
Suggested answer: D

Explanation:

Order Allocation should work on Order Items in Awaiting Allocation status. This status indicates that the Order Item has been confirmed by the customer and is ready to be allocated to a Fulfillment Order based on routing rules and inventory availability. Verified

Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_order_item_status.htm&type=5

asked 23/09/2024
Christian Weber
33 questions
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