Salesforce Certified Order Management Administrator Practice Test - Questions Answers, Page 5

A customer orders two shirts and one jacket in B2C Commerce. The Order is ingested into Order Management. However, the customer decides to cancel the order prior to fulfillment. What object is created and linked to the Order Summary?

Where should a service agent go first to view process exceptions related to a specific Order?

Which three objects are likely to get created in Order Management as an order progresses through its lifecycle?

Which two objects are found within Order Management?

A user wants to review credit card payment data for a specific Order. Which object should the employee navigate to?

A customer orders a product through B2C Commerce but changes the quantity ordered after the Order Summary record is created in Order Management. Later, the customer returns one of the products. Which objects will be created in Order Management?

Which object record Is created when customer returns a product after fulfillment?

An administrator needs to import Order Summary records containing historical data but does not want them to be actioned on by Order Management. Which feature supports this use case?

An administrator has created a new currency field on the Fulfillment Order object and wants to roll up the total to the Order Summary object. When creating a rollup field on the Order Summary object, Fulfillment Order does not appear as an option. Why is this?