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The sales team receives a list of approximately 800 leads each morning from the marketing team. The marketing team does not know if any of the leads are currently in the pipeline and sends the entire list each morning.

Which tool should be used to import these leads into Salesforce while preventing the duplicates from being inserted?

A.
Dataloaderio
A.
Dataloaderio
Answers
B.
Data Import Wizard
B.
Data Import Wizard
Answers
C.
Data Loader
C.
Data Loader
Answers
D.
Manual entry
D.
Manual entry
Answers
Suggested answer: B

Explanation:

To import leads while preventing duplicates:

B . Data Import Wizard is the appropriate tool. The Data Import Wizard in Salesforce includes functionality to check for duplicates based on matching records by certain criteria (like email or lead ID) during the import process, thus preventing duplicate lead records from being created.

More details on using the Data Import Wizard can be found in the Salesforce Data Import Wizard guide.

Northern Trail Outfitters wants to change a master-detail relationship on

Account to a lookup relationship with a custom object Park. The app builder tries to reconfigure this but is unable to do so.

What could be causing this?

A.
The Account is included in a flow process on the Park object.
A.
The Account is included in a flow process on the Park object.
Answers
B.
The Park object needs at least one Master-Detail field for reporting.
B.
The Park object needs at least one Master-Detail field for reporting.
Answers
C.
The Account record includes Parks roll-up summary fields.
C.
The Account record includes Parks roll-up summary fields.
Answers
D.
The park records have existing formulas on the Account.
D.
The park records have existing formulas on the Account.
Answers
Suggested answer: C

Explanation:

When attempting to change a master-detail relationship to a lookup relationship, Salesforce imposes specific restrictions to maintain data integrity:

C . The Account record includes Parks roll-up summary fields. Master-detail relationships allow roll-up summary fields to aggregate data from child records onto the parent record. If any roll-up summary fields are present on the master object (Account in this case) that depend on the detail records (Parks), the relationship cannot be changed to lookup until these roll-up summary fields are removed.

To resolve this, follow these steps:

Identify and delete all roll-up summary fields on the Account object that reference the Park object.

Convert the master-detail relationship to a lookup relationship.

Recreate any necessary roll-ups using declarative tools like Process Builder or Flow if needed, as lookups do not support native roll-up summaries.

For more guidance, review Salesforce's documentation on Changing Field Types.

The Universal Containers data manager has been complaining about the lack of data integrity on Contact records.

Sales reps have not been filling out the Region field. The data manager wants the

Region field filled out only for Contacts that are associated to Accounts that have been marked as 'High Priority' on the Customer Status field.

What can the app builder do to fulfill this requirement?

A.
Make the Region field required on Contact.
A.
Make the Region field required on Contact.
Answers
B.
Create a validation rule on Contact.
B.
Create a validation rule on Contact.
Answers
C.
Create 4 validation rule on Account.
C.
Create 4 validation rule on Account.
Answers
D.
Make the Customer Status field required or Account.
D.
Make the Customer Status field required or Account.
Answers
Suggested answer: B

Explanation:

To ensure data integrity where the Region field on the Contact object needs to be filled out conditionally based on the parent Account's status, a validation rule on the Contact is the most effective method:

B . Create a validation rule on Contact. This rule can enforce that the Region field must be filled out for Contacts related to Accounts marked as 'High Priority'.

Steps to create this validation rule:

Navigate to Setup Object Manager Contact Validation Rules.

Create a new validation rule.

In the formula, use:

AND(

ISPICKVAL(Account.Customer_Status__c, 'High Priority'),

ISBLANK(Region__c)

) )

Provide an error message to display when the rule is violated.

Save and activate the rule.

This validation rule checks that if a Contact is associated with an Account marked 'High Priority', the Region field cannot be blank.

For further detail, Salesforce's Validation Rule Considerations provides additional guidance.

An app builder wants to create a custom object and 10 fields.

What should they use to create the object, fields, and relationships quickly from one place?

A.
Schema Builder
A.
Schema Builder
Answers
B.
Developer Console
B.
Developer Console
Answers
C.
Manage Field Permissions
C.
Manage Field Permissions
Answers
D.
Lightning Object Creator
D.
Lightning Object Creator
Answers
Suggested answer: A

Explanation:

To create a custom object along with multiple fields and relationships efficiently from a single interface, the Schema Builder is the ideal tool:

A . Schema Builder. This graphical tool provides a drag-and-drop interface for creating and modifying objects and fields in Salesforce, allowing for a visual layout of database schema.

Steps to use Schema Builder:

Go to Setup Schema Builder.

Drag the 'Object' element into the schema area to create a new custom object.

Define the object's properties (e.g., label, API name).

Drag field elements like Text, Number, or Lookup into the object to create fields.

Configure each field's properties according to your requirements.

Connect objects via lookup or master-detail relationships by dragging the relationship fields between them.

Save the layout to create all elements in Salesforce.

For more information, review Salesforce's Schema Builder documentation.

AW Computing has a custom object for service plans.

A service plan needs to be associated to one and only one contact. The support manager noticed if the wrong contact is associated, the reps are unable to change the contact. The app builder already confirmed the user has correct access to the field and there are no validations associated with the service plans.

What could be causing the issue?

A.
The Read Only radio button, Allows users with at least Read access to the Master record to create, edit, or delete related Detail records, is selected.
A.
The Read Only radio button, Allows users with at least Read access to the Master record to create, edit, or delete related Detail records, is selected.
Answers
B.
The Allow reparenting checkbox, Child records can be reparented to other parent records after they are created, is unchecked.
B.
The Allow reparenting checkbox, Child records can be reparented to other parent records after they are created, is unchecked.
Answers
C.
The Read/Write radio button, Allows users with at least Read/Write access to the Master record to create, edit, or delete related Detail records, is selected.
C.
The Read/Write radio button, Allows users with at least Read/Write access to the Master record to create, edit, or delete related Detail records, is selected.
Answers
D.
The Allow reparenting checkbox, Child records can be reparented to other parent records after they are created, is checked.
D.
The Allow reparenting checkbox, Child records can be reparented to other parent records after they are created, is checked.
Answers
Suggested answer: B

Explanation:

The issue described occurs due to the settings in the master-detail relationship. Specifically:

The Allow reparenting checkbox, Child records can be reparented to other parent records after they are created, is unchecked (B). This setting prevents changing the parent record (contact) of a child record (service plan) once it has been set. If 'Allow reparenting' is unchecked, it restricts the ability to change the associated contact, leading to the issue observed.

The other options do not directly address the inability to change the associated contact on a service plan record. The 'Read Only' and 'Read/Write' settings (A and C) pertain to access rights to the detail records based on the master record's access but do not affect the ability to reparent a record.

For a detailed understanding of master-detail relationships and their settings, including reparenting, see the Salesforce documentation on relationships:

Master-Detail Relationships: https://help.salesforce.com/articleView?id=relationships_considerations.htm&type=5

At Ursa Solar Major, only users with the Outer Planets profile need to see the Jupiter field on the Solar System object.

How should the app builder satisfy this requirement?

A.
Classic encryption
A.
Classic encryption
Answers
B.
Filtered view
B.
Filtered view
Answers
C.
Field-level security
C.
Field-level security
Answers
D.
Sharing rules
D.
Sharing rules
Answers
Suggested answer: C

Explanation:

To restrict visibility of the Jupiter field on the Solar System object specifically to users with the Outer Planets profile:

C . Field-level security (FLS). This allows the app builder to control access to fields based on user profiles.

Steps to set up field-level security:

Navigate to Setup Object Manager Solar System.

Select Fields & Relationships Jupiter field.

Click Field-Level Security.

For all profiles except Outer Planets, set the Visible option to unchecked, ensuring these users cannot see the field.

For the Outer Planets profile, check Visible to grant access.

This configuration ensures that only users with the Outer Planets profile can view the Jupiter field.

For more information on field-level security, check Salesforce's guide on Field-Level Security.

Ursa Major Solar (UMS) uses Cases to track customer complaints, an Issue__c object to represent known problems with its solar panels, and a

Case_Issue__c junction object to relate known problems to customer complaints.

Periodically, UMS conducts audits which require the auditing users to view Case _Issue__c records.

Which access levels must be configured to allow UMS users to access Case _Issue_c records?

A.
Read-Only access or issue_c and_issue_c
A.
Read-Only access or issue_c and_issue_c
Answers
B.
Read-Only access of Case issue =
B.
Read-Only access of Case issue =
Answers
C.
Read Only access on Case and case_issue__o
C.
Read Only access on Case and case_issue__o
Answers
D.
Read-Only access on Case and issue__c
D.
Read-Only access on Case and issue__c
Answers
Suggested answer: D

Explanation:

To ensure auditing users can access records in the Case_Issue__c junction object, the correct data permissions on related records must be established:

D . Read-Only access on Case and Issue__c. Users need read-only access to both Case and Issue__c objects to view associated Case_Issue__c junction object records properly. This is because access to junction object records in Salesforce is determined by the user's access levels to the parent records in a relationship.

Steps to configure access:

Navigate to Setup Profiles or Permission Sets.

Select the profile or permission set of the auditing users.

Under Object Settings, adjust the permissions for Case and Issue__c to at least 'Read-Only'.

Ensure that users have visibility to the Case_Issue__c object itself.

This configuration allows users to view the details of cases and issues as they audit the junction object records.

Which two features can be used to allow users to access Flows?

Choose 2 answers

A.
Quick Action
A.
Quick Action
Most voted
Answers (2)
Most voted
B.
Approval Process
B.
Approval Process
Answers
C.
Flow Launcher
C.
Flow Launcher
Most voted
Answers (1)
Most voted
D.
Apex
D.
Apex
Answers
Suggested answer: A, C

Explanation:

To allow users access to Flows, Salesforce offers multiple integration points:

A . Quick Action: Flows can be initiated from record pages, the app utility bar, or global actions using Quick Actions. This allows users to execute flows relevant to specific records or global processes.

C . Flow Launcher: A component available in Lightning App Builder that enables users to start flows directly from a Lightning page.

Steps to set up these features:

For Quick Actions, navigate to Setup Object Manager select object Buttons, Links, and Actions New Action Action Type (Flow).

For Flow Launcher, navigate to Lightning App Builder select the page drag the Flow component to the desired section of the page configure it to launch the specific flow.

For more information on integrating Flows, check the Salesforce documentation on Flow Distribution.

Which three standard component types are available in the Lightning App Builder?

Choose 3 answers

A.
Plain text
A.
Plain text
Answers
B.
Rich text
B.
Rich text
Answers
C.
Filter list
C.
Filter list
Answers
D.
Report details
D.
Report details
Answers
E.
Recent items
E.
Recent items
Answers
Suggested answer: B, D, E

Explanation:

In the Lightning App Builder, the following standard components can be used to enhance the functionality of Lightning pages:

B . Rich text: Allows the inclusion of formatted text, links, and images on a page.

D . Report details: Enables embedding of specific report details directly on a page.

E . Recent items: Displays a list of recently accessed items relevant to the user.

Steps to add these components:

Open the Lightning App Builder via Setup Edit Page or when creating a new Lightning page.

Drag and drop the Rich text, Report details, and Recent items components from the standard components section onto the page layout.

Configure each component as needed (e.g., selecting a specific report for the Report details component).

For more on using these components, refer to Salesforce's guide on Standard Lightning Components.

Cloud Kicks is implementing an approval process for opportunities that requires managers to approve all opportunities above $50,000 before they can be marked as Closed Won.

Which two delivery methods can a manager utilize to respond to approval requests in the Salesforce mobile app?

Choose 2 answers

A.
Home Screen
A.
Home Screen
Answers
B.
In-App Notification
B.
In-App Notification
Answers
C.
Record Detail
C.
Record Detail
Answers
D.
Navigation Menu
D.
Navigation Menu
Answers
Suggested answer: B, C

Explanation:

For managers to respond to approval requests for opportunities above $50,000 in the Salesforce mobile app:

B . In-App Notification: Managers receive notifications within the Salesforce mobile app when there is an approval request, allowing them to approve or reject directly from the notification.

C . Record Detail: Managers can access the approval request directly from the Opportunity's detail page in the mobile app, where they can review and respond to the request.

Steps to configure approval process notifications:

Navigate to Setup Approval Processes select the relevant approval process.

Ensure the process is active and configured to send notifications to approvers.

Managers need to have the Salesforce mobile app configured to receive notifications.

For best practices on managing approvals in Salesforce, see Approvals in Salesforce.

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