Salesforce Certified Process Automation Practice Test - Questions Answers, Page 4

A business analyst can take the following actions with a process action: A) Submit the record for approval, B) Send email and/or post to Chatter, and D) Create and update the records that started the process or any related record. These actions enable automating business processes such as approvals, communications, and data management directly within the Salesforce platform.

Reference: Salesforce Help Documentation on Process Builder Actions.

A flow interview (C) is an instance of a flow that is running. Each time a flow is executed, a new flow interview is created. This interview represents the execution path taken by the flow, including the data entered and processed throughout the flow's execution. Understanding flow interviews is crucial for debugging and optimizing flows.

Reference: Salesforce Help Documentation on Flow Concepts.

To branch a flow, the Decision Element (B) should be used. The Decision Element allows for defining multiple outcomes based on specified conditions, directing the flow down different paths based on the data processed. This is essential for creating dynamic flows that can adapt to varying business logic.

Reference: Salesforce Help Documentation on Flow Elements

The Decision element (D) allows adding branching logic to a flow. It evaluates specified conditions and directs the flow to different paths based on the outcomes. This enables the creation of complex flows that can handle multiple scenarios and decision points.

Reference: Salesforce Help Documentation on Flow Elements.

To add a confirmation screen to a Screen Flow, the administrator should use the Display Text component (B). This component allows for presenting information to the user in a read-only format, suitable for confirmation messages, instructions, or summaries before completing the flow.

Reference: Salesforce Help Documentation on Screen Flow Components.

To display the number of open cases related to an account, creating a Roll-Up Summary Field (D) is the most straightforward approach if the relationship between Account and Case objects is a master-detail relationship. Roll-up summary fields can automatically calculate and display aggregate data from related records, such as counts, sums, averages, or maximums, without the need for custom code or flows.

Reference: Salesforce Help Documentation on Roll-Up Summary Fields.

To replace a drop-down legacy UX with a personalized UX that provides the right recommendations at the right time, Einstein Next Best Action (A) is a suitable feature. Einstein Next Best Action analyzes various factors to present users with contextually relevant actions or recommendations, enhancing decision-making and user experience.

Reference: Salesforce Help Documentation on Einstein Next Best Action.

An Administrator can delete a flow version installed from a package without uninstalling the package if the following conditions are met: B) The flow version isn't the latest version installed in the org, D) The flow version is inactive, and E) The flow version doesn't have any associated paused flow interviews. These conditions ensure that deleting the flow version does not disrupt any ongoing processes or the functionality provided by the package.

Reference: Salesforce Help Documentation on Managing Flows and Packages.

To prevent a business group's sales users from viewing another group's asset records, Universal Containers can use Dynamic Forms (D). Dynamic Forms allow for the granular control of field visibility based on user profiles, permissions, and other criteria, enabling the customization of user experiences and ensuring data visibility aligns with business requirements.

Reference: Salesforce Help Documentation on Dynamic Forms.