The Universal Containers management team wants to help sales reps determine the nght time to contact prospects.What should the consultant recommend to meet the requirement?

Enable Email Tracking with reporting and activity timeline.

Implement Sales Dialer and begin cold calling leads to request availability.

Create a formula field to determine the prospects time zone.

Configure Einstein Lead Scoring to determine the best time to make contact.

Enable Email Tracking with reporting and activity timeline.

Cloud Kicks (CK) is migrating Account and Contact information from a legacy CRM system into Salesforce using Data Loader. Accounts in the legacy system have a unique ID field that is used to related Contacts to Accounts in the legacy system, CK wants to automatically match these Contacts to the relevant Accounts when loading Contacts into Salesforce.What should a consultant recommend to meet the requirement?

Create Mater-Detail on Contact.

Create Master-Detail on Account.

Cloud Kicks is in the process of implementing Salesforce for its sales teams. Senior management has concerns about adoption.What should a consultant recommend to encourage adoption?

Establish goals and key metrics.

Give users access to a Sandbox environment.

Plan a first release with minimum features

Cloud Kicks (CK) hired a consultant to analyse its Selesforce forecasting configuration end advise CK on how to improve it. The consultant found opportunities in the Value Proposition stage showed up m Collaborative Forecasting inconsistently, which led to inaccurate reportingWhat should the consultant recommend to ensure that opportunities show up consistently?

Map opportunity stages to the Forecast Category.

Make the Forecast Category a required held.

Change the Forecast Report to include Forecast Category.

Map opportunity stages to the Forecast Category.

Add a validation rule to the Forecast Category.

After a project deployment, several bugs are identified by end users and prioritized by the project team.What are two ways a consultant should resolve these issues?Choose 2 answers

Build out issue resolution release in the appropriate development sandbox.

Perform user acceptance testing (UAT) m a Full sandbox.

Build out issue resolution release in the appropriate development sandbox.

Build out issue resolution release in the production environment.

Perform user acceptance testing (UAT) m the appropriate development sandbox.

Perform user acceptance testing (UAT) m a Full sandbox.

Universal Containers (UC) does business with a contact associated with a specific account with the contact role of executive. The contact is also on the board of a nonprofit that has requested a charitable donation from UC. UC wants to track the contact on both accounts.What is the most efficient solution that the consultant should implement to meet the requirement?

Enable the Contact to Multiple Accounts feature.

Create a new lookup field on the Contact record.

Create a new Contact record related to the nonprofit account.

Enable the Contact to Multiple Accounts feature.

Cloud Kicks (CK) recently completed the first phase of its Sales Cloud implementation. In the next phase, one factor that consultants are considering is whether any of CK's 500 sales agents are using a mobile device or a browser to access Salesforce.What should the consultants do to efficiently analyze how users are logging in to Salesforce?

Create a User report and filter by login Subtype.

Review the login history on the user record.

Create a custom report on the User object.

Create a User report and filter by login Subtype.

Cloud Kicks wants to enable Person Accounts.What does the consultant need to do before enabling Person Accounts?

Create at least one Account record type.

Set default sharing of Account to Public Read/write.

Disable access to Experience Cloud sites during the cutover.

Create at least one Account record type.

Cloud Kicks wants to help its sales reps identify stalled opportunities in a single view.Which solution should the consultant recommend to meet the requirement?

Use Deal Insets to Pipeline Inspection.

Create a Lightning Web Component.

Cloud Kicks uses an external Enterprise Resource Planning (ERP) application to process its orders. The ERP application needs to receive data about opportunities when the opportunity closes.Which solution should the consultant recommend?

Outbound Message with record-triggered flow

External Relationship with custom object

The Cloud Kicks pipeline and forecasting reports are inaccurate because sales reps are creating opportunities after they are already closed won. Sales management wants visibility into how often the sales reps are creating these types of opportunities.Which solution should the consultant recommend?

Configure a report that displays opportunities that have an earlier dosed date than

implement automation to update the opportunity to the first stage in the sales process.

Configure a report that displays opportunities that have an earlier dosed date than

Run the opportunity Pipeline line standard report to view the upcoming opportunities by stage.

The Cloud Kicks sales team travels frequently and often needs to convert leads while away from the home office.What should a consultant recommend?

Create a Global Action to convert leads vie the Salesforce mobile app.

Enable Conversions for the Salesforce mobile app in Lead Conversion settings.

Create a Global Action to convert leads vie the Salesforce mobile app.

Install an AppExchange package to convert leads via the Salesforce mobile app.

Cloud Kicks (CK) is adding hundreds of new accounts to Sales Cloud daily. CK uses an automated process to assign Account owners. If no assignment can be made for an account, it will be routed to a specific user who will manually review and re-assign it at a later date. This user may have thousands of account records assigned.Which solution should the consultant recommend when CK sets up the new account process?

Add the user to a separate role at the lowest level of the role hierarchy.

Place the user in a separate role at the highest level of the role hierarchy.

Add the user to a separate role at the lowest level of the role hierarchy.

Assign the Modify All Data permission to the user.

Cloud Kicks' (CK) high-value opportunities are delayed in the approval process because sales managers' approval requests go unnoticed for various reasons. CK wants to streamline the approval process and give sales managers more ways to approve opportunities in a timely manner.Which two strategies should the consultant recommend to improve the approval process?Choose 2 answers

Enable approvals by email for the approval process for high-value opportunities.

Allow managers to approve or reject requests via the Approval Requests tab.

Enable approvals by email for the approval process for high-value opportunities.

Allow managers to approve or reject requests via the Approval Requests tab.

Build an automation to approve high-value opportunities.

Create a dashboard of pending approvals and add it to the Chatter feed.

Cloud Kicks has 300,000 account records and 16 million invoices In a custom object with a master-detail relationship to the Account. Each account record takes a long time to display due to the rendering time of the invoice related list.What should the consultant do to solve this issue?

Move the invoice related list to a separate tab on the Lightning page.

Enable Collapsible Sections for the Invoice related list

Move the invoice related list to a separate tab on the Lightning page.

Convert the Invoice object into a lookup relationship.

Enable indexing on all visible fields on the invoice related list.

A consultant is meeting with a new client to design a rollout strategy for its Sales Cloud implementation.What should the consultant do during the planning stage to ensure a successful implementation?

Define goals, metrics, project schedule, and sales processes.

Design a prototype of the suggested solution.

Identify which Salesforce features and functions to use.

Define goals, metrics, project schedule, and sales processes.

The consultant at Cloud Kicks has successfully implemented Einstein Lead Scoring. The VP of sales wants to see the effectiveness of this new functionality.What should the consultant do to fulfill this request?

Add a standard dashboard for Sales Cloud Einstein.

Add the Einstein prediction column to the forecast list view.

Add a standard dashboard for Sales Cloud Einstein.

Create a custom report type tor Seles Cloud Einstein records.

A consultant received feedback that various sales teams are providing inconsistent updates to leadership about the progress of deals.What should the consultant recommend for aligning processes and providing more reliable information about the pipeline to leadership?

Create a Sales Engagement report.

After Cloud Kicks implemented Sales Cloud Einstein, a consultant realizes they are unable to activate all of the features.Which step should the consultant take to troubleshoot the issue?

Confirm users have the feature license assigned.

Check the Soles Insights Integration User profile configuration.

Reconfigure the Einstein Lead Scoring app.

Confirm users have the feature license assigned.

Cloud Kicks sales reps want to see all of the details on their current opportunities with a minimal amount of navigation or clicks to cycle through them.Which functionality should the consultant recommend?

Select the Split View option from the My Opportunities list view.

Develop a new Sates Console app including opportunities.

Select the Split View option from the My Opportunities list view.

Create a dashboard with reports on My Opportunities.

Salesforce Certified Sales Cloud Consultant Practice Test 8

Cloud Kicks has a requirement to measure end user adoption and data quality in Salesforce.

Which solution should the consultant recommend?

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Salesforce Certified Sales Cloud Consultant Practice Test 8

Question

Salesforce Certified Sales Cloud Consultant Practice Tests

Practice Tests