ExamGecko
Ask Question

Salesforce Certified Sales Representative Practice Test 4

00:00:00
Show Answer
Report Issue   Restart test

Question 1 / 6

A sales representative is having a difficult time identifying the root cause of their customer's issue. The sales rep knows they need to first acknowledge the customer's experience and perspective.

What is the recommended action the sales rep should take next?

Become a Premium Member for full access
  Unlock Premium Member