Salesforce Certified Sales Representative Practice Test - Questions Answers, Page 12

A junior sales representative engages with key accounts to understand their pain points, current solutions, and future goals.

Which skill is the sales rep growing?

A sales representative spends time building their pipeline with many opportunities. Their conversion percentage is fairly high, yet the total pipeline volume is far from their quot a.

Which strategy would help the sales rep increase their pipeline health?

A junior sales representative is trying to develop relationships with customers in an industry that is changing rapidly. In addition, the number of channels to engage with customers has increased.

How can the sales rep identify the most effective way to communicate with new and existing customers?

Why is it important for a sales representative to follow their company's sales methodology?

A sales representative is doing a 9-month check-in with a customer following a successful deployment. The sales rep found an additional product that will help improve the customer value and adoption.

Which customer success concept is the sales rep utilizing in this example?

A company is introducing a new product line.

How should a sales representative educate prospects on their products' key benefits?

A sales representative wants to show a prospect the value of their product or service.

Which type of document should the sales rep provide to the prospect?

A sales representative is showing their customer how they can reduce their costs and improve productivity.

What is being delivered?

Which communication approach has a higher likelihood of achieving a customer relationship built on trust?