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Salesforce Certified Sales Representative Practice Test - Questions Answers, Page 13

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Question 121

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A sales representative is having a difficult time identifying the root cause of their customer's issue. The sales rep knows they need to first acknowledge the customer's experience and perspective.

What is the recommended action the sales rep should take next?

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Question 122

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A sales representative delivers a proposal and checks in with the prospect on the perceived value and alignment.

At which stage are they in the sales process?

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Question 123

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Which aspects of a prospect's buying culture and climate should a sales representative consider as part of the qualification process?

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Question 124

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What is a key indicator of a healthy sales pipeline for a sales representative?

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Question 125

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An experienced sales representative has several new leads and wants to understand their pain points and decide if the company can meet their needs.

At which stage should the sales rep complete a qualification call with the new leads?

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Question 126

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After a successful sale of their latest software product, a sales representative wants to nurture their long-term relationship with the customer by driving product doption.

What success metric for product adoption can the sales rep use?

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Total 126 questions
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