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Salesforce Certified Customer Data Platform Practice Test - Questions Answers

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Question 1

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Which data model defines the complete set of experiences that customers go through when interacting with a company?

A.

Party Data Model

A.

Party Data Model

Answers
B.

Journey Data Model

B.

Journey Data Model

Answers
C.

Engagement Data Model

C.

Engagement Data Model

Answers
D.

Case Data Model

D.

Case Data Model

Answers
Suggested answer: B
asked 03/12/2024
Niels de Lange
38 questions

Question 2

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What are the two benefits of using Calculated Insights compared to Segmentation Criteria?

A.

It creates reusable content

A.

It creates reusable content

Answers
B.

Performs complex queries across multiple objects.

B.

Performs complex queries across multiple objects.

Answers
C.

Simple logic on row-based operations

C.

Simple logic on row-based operations

Answers
D.

Friendly drag & drop interface

D.

Friendly drag & drop interface

Answers
Suggested answer: A, B
asked 03/12/2024
Roberto Pili
29 questions

Question 3

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What are 2 options to stop a segment from publishing?

A.

Disable

A.

Disable

Answers
B.

Skip

B.

Skip

Answers
C.

Unpublish

C.

Unpublish

Answers
D.

Delete

D.

Delete

Answers
Suggested answer: D
asked 03/12/2024
Maureen Lande
44 questions

Question 4

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Which data model type in Salesforce CDP defines interactions with party?

A.

Sales Order

A.

Sales Order

Answers
B.

Transaction

B.

Transaction

Answers
C.

Engagement

C.

Engagement

Answers
D.

Individual

D.

Individual

Answers
Suggested answer: C
asked 03/12/2024
Maria Kniess
38 questions

Question 5

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What modeling format describe the Individual and Contact Point objects?

A.

Jagged

A.

Jagged

Answers
B.

Normalized

B.

Normalized

Answers
C.

Compress

C.

Compress

Answers
D.

De-Normalized

D.

De-Normalized

Answers
Suggested answer: B
asked 03/12/2024
Kevin Boddy
31 questions

Question 6

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Which field in therecommended source schema is not editable?

A.

Field Label

A.

Field Label

Answers
B.

Field API Name

B.

Field API Name

Answers
C.

Header Label

C.

Header Label

Answers
D.

Data Type

D.

Data Type

Answers
Suggested answer: C
asked 03/12/2024
Peter Dunčko
40 questions

Question 7

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How many Salesforce orgs can an administrator connect to Salesforce CDP?

A.

1

A.

1

Answers
B.

2

B.

2

Answers
C.

10

C.

10

Answers
D.

No hard limit

D.

No hard limit

Answers
Suggested answer: D
asked 03/12/2024
koffi .J N tsudze
33 questions

Question 8

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Which Salesforce CDP use case merges customer information from various systems to create a singleId, a single record for a customer?

A.

Audience Segmentation

A.

Audience Segmentation

Answers
B.

Consent Management

B.

Consent Management

Answers
C.

Data Unification

C.

Data Unification

Answers
D.

Identity Resolution

D.

Identity Resolution

Answers
Suggested answer: D
asked 03/12/2024
Jim Apple
42 questions

Question 9

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What role in a company was Salesforce CDP designed for?

A.

Developer

A.

Developer

Answers
B.

Marketer

B.

Marketer

Answers
C.

Salesperson

C.

Salesperson

Answers
D.

Data Analyst

D.

Data Analyst

Answers
Suggested answer: B
asked 03/12/2024
colin ciallella
29 questions

Question 10

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Which Salesforce CDP use case drives acquisition of new customers based on first party data?

A.

Universal Suppression across known channels

A.

Universal Suppression across known channels

Answers
B.

Loyalty Segmentation

B.

Loyalty Segmentation

Answers
C.

Prospective Look-a-Likes with paid media

C.

Prospective Look-a-Likes with paid media

Answers
D.

Post-purchase

D.

Post-purchase

Answers
Suggested answer: C
asked 03/12/2024
Andries Coetzee
30 questions
Total 200 questions
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