VMCA2022: Veeam Certified Architect 2022

Veeam University Hospital is considering using Veeam ONE to collect alarms from the virtual and backup infrastructure. Veeam ONE is a powerful monitoring and reporting tool that provides visibility and insight into the performance, configuration, and utilization of your backup and virtual infrastructure. Veeam ONE can also alert you about any issues or problems that may affect the availability or reliability of your data protection and recovery processes.

One of the options that is available for integrating Veeam ONE with ticketing systems is A. Configure Veeam ONE to send SNMP traps to the ticketing system.

This option means that:

* SNMP (Simple Network Management Protocol) is a protocol that allows network devices to communicate and exchange information with each other.

* SNMP traps are messages that are sent by network devices to notify a management system about events or conditions that require attention or action.

* Veeam ONE can be configured to send SNMP traps to a ticketing system when an alarm is triggered or resolved. This allows you to automate the creation and update of tickets based on the alarm data, such as the alarm name, severity, status, description, etc.

* To configure Veeam ONE to send SNMP traps to a ticketing system, you need to enable SNMP notifications in the Veeam ONE settings, as well as specify the SNMP server address, port, community string, and trap format. You also need to configure the ticketing system to receive and process the SNMP traps from Veeam ONE.

This option is a good choice for integrating Veeam ONE with ticketing systems, as it allows you to leverage the benefits and features of both solutions, such as:

* You can use Veeam ONE to monitor and analyze your backup and virtual infrastructure, as well as to detect and alert you about any issues or problems that may affect your data protection and recovery processes.

* You can use the ticketing system to manage and track the resolution of the issues or problems that are reported by Veeam ONE, as well as to assign and prioritize tickets to the appropriate staff or team members.

To design a solution that meets the needs and requirements of Veeam University Hospital, you need to collect some critical information during the discovery phase. This information will help you to understand the current state of the environment, the goals and expectations of the stakeholders, and the constraints and challenges of the project.

According to the case study, some of the critical information that was missing from discovery are:

* Size of current data sets. This information is critical because it helps you to estimate the backup storage requirements, as well as the backup performance and efficiency, based on the size and type of data. You need to know how much data is stored on each workload, such as virtual machines, physical servers, NAS systems, etc., as well as how much data is changed or added on a daily or weekly basis.

* Backup retention policy. This information is critical because it helps you to define the backup retention settings and policies, such as the number and frequency of backup copies, the backup storage tiers, the backup deletion rules, etc. You need to know how long the backup data should be kept for compliance or historical purposes, as well as how much backup storage capacity is available or needed.

Based on the customer Windows and Linux file server backup requirements, the best component to help them meet their stated objectives is Backup Enterprise Manager with indexing enabled on virtual machine and Agent backups with RBAC policies. This is because:

* Backup Enterprise Manager allows the customer to manage and monitor backup jobs across multiple backup servers from a single web-based interface1.

* Indexing enables the customer to perform file-level recovery from the backups of Windows and Linux servers, as well as search for files across all backups2.

* RBAC policies allow the customer to delegate permissions to different users and groups for performing file-level recovery, based on their roles and restore scopes3.

To design a solution that meets the needs and requirements of Veeam University Hospital, you need to consider some of the risks and challenges that may affect the success and quality of the project. This will help you to identify and mitigate any potential issues or errors that may arise during the implementation or operation of the solution.

According to the Veeam Backup & Replication Best Practice Guide, a risk is a factor that may negatively impact the performance, reliability, security, or functionality of the backup and replication solution. A risk may be caused by internal or external factors, such as technical limitations, environmental constraints, human errors, etc.

Based on this definition, one of the possible risks for this project is C. Data must be replicated with one-hour recovery point objective.

This risk means that:

* The recovery point objective (RPO) is a business requirement that defines the maximum acceptable amount of data loss in case of a disaster or failure. It is measured in time units, such as minutes, hours, or days.

* The data replication is a technical solution that allows you to create replicas of your running workloads on another host or site. It is used for disaster recovery purposes, as it enables you to quickly fail over and fail back in case of a disaster.

* The one-hour RPO is a challenging and demanding requirement that may be difficult to achieve or maintain, depending on various factors, such as the data change rate, the available bandwidth, the replication frequency, etc.

* The one-hour RPO may also conflict or contradict with other requirements or expectations, such as the backup window, the backup retention, the backup storage capacity, etc.

This risk has some implications for designing a solution with Veeam products and features, such as:

* The customer or a third-party vendor must monitor and measure the data change rate of the workloads that need to be replicated, as well as the available bandwidth between sites. This will help to plan and optimize the replication infrastructure, such as the proxy servers, repository servers, WAN accelerators, and failover plans, based on the data change rate.

* The customer or a third-party vendor must configure and adjust the replication settings and policies, such as the replication method, schedule, frequency, retention, compression, deduplication, etc., based on the one-hour RPO. This will help to improve the replication performance and efficiency, as well as to meet the RPO requirement.

* The customer or a third-party vendor must test and verify the replication results and processes, as well as perform regular failover and failback drills. This will help to ensure the reliability and consistency of the replicas, as well as to validate and improve the RPO achievement.