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Which two resources provide information about an organization's position and plans around sustainability? (Choose two.)

A.

online blog posts

A.

online blog posts

Answers
B.

corporate tax reports

B.

corporate tax reports

Answers
C.

employee retention statistics

C.

employee retention statistics

Answers
D.

corporate salaries

D.

corporate salaries

Answers
E.

company websites

E.

company websites

Answers
Suggested answer: A, E

Explanation:

Two key resources that provide information about an organization's sustainability position and plans are:

Online blog posts (A): Companies frequently use blogs to share their sustainability initiatives, progress, and future goals. These posts often highlight achievements, such as reducing carbon emissions or improving energy efficiency, and communicate their commitment to stakeholders.

Company websites (E): The corporate website is one of the most comprehensive sources of information about a company's sustainability strategy. Organizations often dedicate sections of their websites to sustainability, where they detail their environmental policies, sustainability reports, and plans for reducing their environmental impact.

Environmental Sustainability References:

Global Reporting Initiative (GRI). (2020). Corporate Sustainability Communication through Websites and Blogs.

Harvard Business Review. (2021). How Companies Use Digital Platforms to Showcase Sustainability Efforts.

McKinsey & Company. (2021). Communicating Corporate Sustainability: The Role of Digital Channels.

Which country has a history of implementing waste management sustainability practices?

A.

Thailand

A.

Thailand

Answers
B.

Germany

B.

Germany

Answers
C.

Russia

C.

Russia

Answers
D.

Japan

D.

Japan

Answers
Suggested answer: B

Explanation:

Germany is widely regarded for its history of implementing effective waste management sustainability practices. The country has long been a global leader in waste reduction, recycling, and circular economy initiatives. Germany's recycling system, known as the Dual System, enforces the separation of waste at the source and has established extensive recycling and waste treatment facilities. Germany's Packaging Act and Extended Producer Responsibility (EPR) laws place the responsibility on manufacturers to manage the lifecycle of their products, including their disposal and recycling.

Germany's focus on reducing landfill use, promoting recycling, and developing waste-to-energy technologies has made it a model for sustainable waste management.

Environmental Sustainability References:

European Environment Agency (EEA). (2020). Germany's Leadership in Waste Management and Circular Economy Practices.

Ellen MacArthur Foundation. (2021). Germany: A Pioneer in Circular Economy and Waste Management.

World Economic Forum. (2022). Waste Management Success in Germany and Global Lessons.

How does hybrid work strengthen sustainability practices?

A.

increases electrical use

A.

increases electrical use

Answers
B.

raises emissions

B.

raises emissions

Answers
C.

lowers emissions

C.

lowers emissions

Answers
D.

increases water usage at corporate offices

D.

increases water usage at corporate offices

Answers
Suggested answer: C

Explanation:

Hybrid work strengthens sustainability practices by lowering emissions. By enabling employees to work from home part-time, hybrid work reduces the need for daily commuting, which cuts down on transportation-related carbon emissions. Additionally, with fewer employees in the office at any given time, businesses can reduce energy consumption in office buildings for lighting, heating, cooling, and equipment usage. As companies shift to this model, it promotes a smaller environmental footprint by optimizing both office space and energy use.

Hybrid work also supports sustainable business strategies by encouraging the use of digital tools and cloud-based technologies, further minimizing the environmental impact of physical operations.

Environmental Sustainability References:

International Energy Agency (IEA). (2020). Impact of Remote and Hybrid Work on Reducing Emissions.

World Economic Forum. (2021). How Hybrid Work Models Contribute to Corporate Sustainability.

Cisco. (2021). The Role of Hybrid Work in Reducing Carbon Emissions.

How will Cisco plan to reduce its environmental footprint through modified business practices?

A.

improving the power efficiency of large rack-mounted systems by 20%

A.

improving the power efficiency of large rack-mounted systems by 20%

Answers
B.

using 38% more virgin plastic

B.

using 38% more virgin plastic

Answers
C.

having 100% product return, repair, remanufacture, refurbish, and recycle

C.

having 100% product return, repair, remanufacture, refurbish, and recycle

Answers
D.

incorporating square design principles and moving away from a linear economy

D.

incorporating square design principles and moving away from a linear economy

Answers
Suggested answer: C

Explanation:

Cisco plans to reduce its environmental footprint by implementing a strategy focused on 100% product return, repair, remanufacture, refurbish, and recycle. This approach aligns with the principles of the circular economy, which aims to keep products and materials in use for as long as possible, thereby minimizing waste and resource consumption. By ensuring that products are returned for repair or remanufacturing instead of being discarded, Cisco reduces the need for new raw materials and cuts down on electronic waste, contributing to a more sustainable supply chain.

This commitment also reflects Cisco's broader goals of reducing carbon emissions, promoting resource efficiency, and fostering sustainability across its product lifecycle.

Environmental Sustainability References:

Cisco. (2022). Circular Economy and Product Lifecycle Strategies for Sustainability.

Ellen MacArthur Foundation. (2021). Cisco's Role in the Circular Economy and Reducing Environmental Impact.

World Economic Forum. (2021). Sustainability Through Circular Practices in Technology Companies.

Which conversation should be held with the customer about sustainability?

A.

Discuss how a linear economy helps drive down waste.

A.

Discuss how a linear economy helps drive down waste.

Answers
B.

Ask customers if they use LED lights in their homes.

B.

Ask customers if they use LED lights in their homes.

Answers
C.

Discuss circular economy strategy and goals.

C.

Discuss circular economy strategy and goals.

Answers
D.

Discuss how sustainability will cost the customer more money in the long run.

D.

Discuss how sustainability will cost the customer more money in the long run.

Answers
Suggested answer: C

Explanation:

When discussing sustainability with a customer, the focus should be on the circular economy strategy and goals. The circular economy emphasizes reducing waste, reusing materials, and recycling products to minimize environmental impact. This approach aligns with long-term sustainability objectives and helps businesses achieve resource efficiency, reduce carbon footprints, and meet regulatory requirements.

Discussing circular economy strategies allows customers to explore sustainable practices that not only lower environmental impacts but can also reduce costs over time by promoting resource efficiency and longevity in product usage.

Environmental Sustainability References:

Ellen MacArthur Foundation. (2021). Circular Economy: Opportunities for Sustainable Business Growth.

World Economic Forum. (2022). Adopting Circular Economy Strategies for Sustainability and Business Resilience.

Cisco. (2021). The Role of Circular Economy in Technology Sustainability Discussions.

Where should a corporation's sustainability goals and metrics be recorded to understand what the customer wants to accomplish?

A.

Corporate Sustainability Response reports

A.

Corporate Sustainability Response reports

Answers
B.

Corporate Sustainability Responsibility reports

B.

Corporate Sustainability Responsibility reports

Answers
C.

Corporate Social Response reports

C.

Corporate Social Response reports

Answers
D.

Corporate Social Responsibility reports

D.

Corporate Social Responsibility reports

Answers
Suggested answer: D

Explanation:

A corporation's sustainability goals and metrics should be recorded in Corporate Social Responsibility (CSR) reports. These reports outline the company's sustainability efforts, including environmental goals, social contributions, and ethical practices. CSR reports provide transparency regarding a company's sustainability initiatives and track progress toward targets such as reducing carbon emissions, improving resource efficiency, and promoting responsible waste management.

Customers can use these reports to understand what a corporation aims to achieve in terms of sustainability and how these goals align with broader environmental and social responsibilities.

Environmental Sustainability References:

Global Reporting Initiative (GRI). (2021). Corporate Social Responsibility and Sustainability Reporting Framework.

Harvard Business Review. (2020). The Importance of CSR Reports in Business Sustainability Efforts.

United Nations Global Compact. (2021). CSR Reporting and Sustainable Development Goals (SDGs) Alignment.

Which deal has set the European Union on track to become the first carbon-neutral continent by 2050?

A.

Sustainability Practices Pack

A.

Sustainability Practices Pack

Answers
B.

World Sustainability Deal

B.

World Sustainability Deal

Answers
C.

European Circular Economy Deal

C.

European Circular Economy Deal

Answers
D.

European Green Deal

D.

European Green Deal

Answers
Suggested answer: D

Explanation:

The European Green Deal is a comprehensive policy initiative launched by the European Commission in December 2019, with the objective of making the European Union (EU) the first climate-neutral continent by 2050. It serves as the roadmap for transforming the EU's economy and society to become more sustainable by reducing greenhouse gas emissions, decoupling economic growth from resource use, and ensuring a just transition for all citizens. The deal's ambitious goals are aligned with the Paris Agreement to limit global temperature rise.

Key components of the European Green Deal include:

Climate Action: The EU aims to reduce greenhouse gas emissions by at least 55% by 2030 compared to 1990 levels. This is considered a significant step toward reaching net-zero emissions by 2050.

Clean Energy Transition: The Deal encourages the adoption of renewable energy, improvement in energy efficiency, and reducing dependence on fossil fuels.

Circular Economy: The European Green Deal promotes the concept of a circular economy, where resources are reused, recycled, and waste is minimized.

Biodiversity Conservation: It also emphasizes the importance of biodiversity, aiming to restore degraded ecosystems, reduce pollution, and enhance the sustainable management of natural resources.

Sustainable Agriculture and Food: Through initiatives like the Farm to Fork Strategy, the EU is striving to ensure a more sustainable food system by reducing the environmental and climate impact of agriculture.

The European Green Deal is supported by legislative packages such as the 'Fit for 55' proposals, which include laws and regulations that guide EU member states in achieving their climate goals. These laws touch upon sectors like energy, transportation, industry, and agriculture.

Environmental Sustainability References:

European Commission. (2019). The European Green Deal. Retrieved from: https://ec.europa.eu/green-deal

European Environment Agency. (2020). The European Green Deal: Success Factors and Challenges.

United Nations Framework Convention on Climate Change (UNFCCC). (2020). The Role of the European Green Deal in Climate Action.

What is a principle of circular economy?

A.

use more natural resources

A.

use more natural resources

Answers
B.

encourage customers to consume less

B.

encourage customers to consume less

Answers
C.

discard products and materials after one year

C.

discard products and materials after one year

Answers
D.

use the latest version of technology

D.

use the latest version of technology

Answers
Suggested answer: B

Explanation:

A principle of the circular economy is to encourage customers to consume less by promoting resource efficiency, waste reduction, and sustainable consumption patterns. The circular economy model seeks to minimize the use of raw materials and reduce waste by designing products to last longer, promoting reuse, recycling, and sharing, and encouraging more responsible consumption habits. It opposes the linear economy, where products are made, used, and discarded.

Key principles of the circular economy include:

Design out waste and pollution: Products are designed in a way that they can be reused, repaired, or recycled, thus reducing waste generation.

Keep products and materials in use: This involves extending the life cycle of products by encouraging repair, refurbishment, remanufacturing, and recycling.

Regenerate natural systems: The circular economy aims to create positive environmental benefits, such as restoring biodiversity and reducing pollution through better resource management.

By encouraging consumers to use fewer resources, adopt durable products, and consider repair and recycling options, the circular economy promotes a sustainable future. This practice is essential to reduce the environmental impact associated with resource extraction and waste generation.

Environmental Sustainability References:

Ellen MacArthur Foundation. (2017). What is the Circular Economy?

European Commission. (2020). A New Circular Economy Action Plan for a Cleaner and More Competitive Europe.

United Nations Environment Programme (UNEP). (2019). Circular Economy for Sustainable Development.

What are two ways partners and customers can reduce their environmental footprint? (Choose two.)

A.

use plastic water bottles and plastic bags more often

A.

use plastic water bottles and plastic bags more often

Answers
B.

store old equipment and take it to the landfill once a reasonable amount has been collected

B.

store old equipment and take it to the landfill once a reasonable amount has been collected

Answers
C.

set sustainability goals and post them on the organization's website

C.

set sustainability goals and post them on the organization's website

Answers
D.

consider an internal training on a linear economy

D.

consider an internal training on a linear economy

Answers
E.

move to a hybrid work environment using Cisco Webex

E.

move to a hybrid work environment using Cisco Webex

Answers
Suggested answer: C, E

Explanation:

Partners and customers can reduce their environmental footprint by adopting the following two methods:

Set sustainability goals and post them on the organization's website (C): Establishing clear sustainability goals allows organizations to align their operations with environmental objectives, such as reducing carbon emissions, increasing energy efficiency, or minimizing waste. Publicly posting these goals on the website increases transparency and accountability, encouraging stakeholders to track progress. Setting measurable targets ensures that companies are actively working towards reducing their ecological footprint and contributing to global sustainability efforts.

Move to a hybrid work environment using Cisco Webex (E): Transitioning to a hybrid work environment, which combines remote and in-office work, can significantly reduce an organization's carbon footprint by minimizing employee commuting and office energy consumption. Tools like Cisco Webex facilitate virtual collaboration, enabling organizations to maintain productivity while reducing the need for travel, thereby cutting down on greenhouse gas emissions and supporting a more sustainable work model.

Environmental Sustainability References:

Cisco. (2021). Cisco Webex and Hybrid Work: Reducing Your Carbon Footprint with Collaboration Technology.

Global Reporting Initiative (GRI). (2020). Setting Corporate Sustainability Goals.

International Telecommunication Union (ITU). (2021). The Role of Hybrid Work in Sustainable Development.

Which percentage of a commercial building's energy costs are lighting and HVAC responsible for, according to the US Department of Energy?

A.

139%

A.

139%

Answers
B.

50%

B.

50%

Answers
C.

57%

C.

57%

Answers
D.

75%

D.

75%

Answers
Suggested answer: C

Explanation:

U S. Department of Energy. (2021). Energy Efficiency Trends in Commercial Buildings. Energy Star. (2020). Commercial Building Energy Consumption Survey. American Council for an Energy-Efficient Economy (ACEEE). (2020). Reducing Energy Use in Commercial Buildings. According to the U.S. Department of Energy, lighting and HVAC (Heating, Ventilation, and Air Conditioning) systems are responsible for approximately 57% of a commercial building's total energy costs. These two systems are the primary energy consumers in commercial buildings due to their continuous operation in maintaining comfort and lighting in large spaces. HVAC systems, in particular, consume substantial energy for heating, cooling, and air distribution, while lighting systems are significant because of the large number of fixtures and extensive operating hours.

Energy efficiency measures, such as switching to LED lighting, implementing occupancy-based controls, and upgrading HVAC systems to more energy-efficient models, are common strategies to reduce energy consumption and lower operating costs in commercial buildings.

Environmental Sustainability References:

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