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Microsoft AI-900 Practice Test 1

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Question 1 / 40

A company employs a team of customer service agents to provide telephone and email support to customers.

The company develops a webchat bot to provide automated answers to common customer queries.

Which business benefit should the company expect as a result of creating the webchat bot solution?

increased sales
increased sales
a reduced workload for the customer service agents
a reduced workload for the customer service agents
improved product reliability
improved product reliability
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Suggested answer: B
asked 26/09/2024
Takenobu Tanida
37 questions