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C_C4H63_2411: SAP Certified Associate - Implementation Consultant - SAP Customer Data Platform
SAP
Exam Questions:
80
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2.370 Learners
Exam Number: C_C4H63_2411
Exam Name: SAP Certified Associate - Implementation Consultant - SAP Customer Data Platform
Length of test: 180 mins
Exam Format: Multiple-choice questions.
Exam Language: English
Number of questions in the actual exam: 80 questions
Passing Score: 71%
Topics Covered:
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SAP Customer Data Platform: Configuring, administering, and applying features from a business and technical consultant perspective.
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Customer Queries, Dashboards, and Tenant Model: Understanding and using the CDP Console, Journeys, CX Flows, and Audiences.
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Data Ingestion: Configuring application sources, events, and using Connector Studio for custom REST-based inbound customer data streams.
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Data Activation: Configuring application destinations, actions, and using audiences for customer data downstreams.
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Identity Resolution: Applying out-of-box attribute identifiers and defining new attribute identifiers per profile types.
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Data Privacy: Understanding data governance in SAP Customer Data Platform and enforcing it during data ingestion and activation processes.
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APIs: Implementing SAP Customer Data Platform REST APIs and OAuth2 Token, ingesting API, and Query API.
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Insights: Creating performance attributes and grouping customers using SAP Customer Data Platform.
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Implementing B2B: Configuring SAP Customer Data Platform for B2B and creating and applying Groups and Relationships.
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Managing Clean Core: Applying clean core principles to ERP to maximize business process agility, reduce adaptation efforts, and accelerate innovation.
This study guide should help you understand what to expect on the C_C4H63_2411 exam and includes a summary of the topics the exam might cover and links to additional resources. The information and materials in this document should help you focus your studies as you prepare for the exam.
Related questions
What options are available to pass the processing purpose for inbound data in SAP Customer Data Platform? Note: There are 2 correct answers to this question.
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You are importing primary customer residential address data into SAP Customer Data Platform.How could you implement this feature using the console?
Which query syntax is correct when searching for users in SAP Customer Data Platform?
Which file formats are supported by storage application source types in SAP Customer Data Platform? Note: There are 2 correct answers to this question.
Which of the following are important considerations when importing data into SAP Customer Data Platform? Note: There are 2 correct answers to this question.
How can data be ingested into SAP Customer Data Platform? Note: There are 2 correct answers to this question.
Using the Ingestion API
Using the source application
Entering data manually in the console
Uploading a CSV/JSON file in the console
Explanation:
Data can be ingested into the SAP Customer Data Platform using the Ingestion API, which allows for the integration of data from various sources. Additionally, data can be uploaded directly into the console in the form of CSV or JSON files, providing a manual method of data entry.
Reference= The information is corroborated by the SAP Customer Data Platform's official documentation and learning resources, which detail the process of data ingestion through APIs and direct file uploads.
Data ingestion into the SAP Customer Data Platform can be achieved through various methods, ensuring flexibility and convenience in integrating data from different sources. Two valid methods include:
A . Using the Ingestion API: The Ingestion API provides a programmatic way to send data to the SAP Customer Data Platform, allowing for the automation of data integration processes. This method is suitable for real-time or batch data ingestion, supporting various data types and structures.
D . Uploading a CSV/JSON file in the console: For manual data uploads or when integrating data from systems that can export data in CSV or JSON formats, this method allows users to directly upload files through the platform's console. This approach is particularly useful for ad-hoc data integration tasks or when dealing with data that does not frequently change.
These methods offer flexibility in how data is ingested into the platform, accommodating different use cases and integration requirements.
SAP Customer Data Platform documentation on data ingestion methods and APIs.
User guides on uploading data files and using the Ingestion API within the SAP Customer Data Platform.
What does the Overview tab display in the customer dashboard?
Identifiers that are used in matching the customer profile
Reporting of customer order activities that are part of the customer profile
All the activities, segments and processing purposes for the customer profile
Aggregate reports of all activities that are part of the customer profile
Explanation:
The Overview tab in the customer dashboard of the SAP Customer Data Platform displays a comprehensive view of the customer profile. This includes all the activities associated with the customer, the segments to which the customer belongs, and the processing purposes for which the customer data is used. It provides a clear visual representation of the customer relationship, streamlined from various source applications, with key metrics and performance indicators (KPIs).
Reference= This information can be found in the SAP Customer Data Platform documentation, specifically within the SAP Help Portal's section on the Customers Dashboard1.
How many segments are allowed per business unit?
50
200
100
40
Explanation:
The SAP Customer Data Platform allows a maximum of 100 segments per business unit. Segments are used to classify customers based on various attributes or activities and are evaluated in real-time whenever a customer profile is updated. This limit applies to both the contextual profile and the unified customer profile views.
Reference= The information regarding the segment limit is found in the SAP Help Portal documentation under the section for Segments1.
You want to match the outbound data to the destination platform's format.Which normalization rules can be applied? Note: There are 3 correct answers to this question.
Remove punctuation
Remove special characters
Append strings
Find and replace
Remove spaces
Explanation:
The SAP Customer Data Platform allows for the application of normalization rules to outbound data to ensure it matches the destination platform's format. The normalization options include:
Remove punctuation: This rule removes all punctuation marks from the data, which can be necessary for formats that do not accept such characters.
Find and replace: This rule replaces an expression (text, numerical sequence, etc.) with a different expression, allowing for customization of data to fit the destination's requirements.
Remove spaces: This rule removes all spaces from the data, which is useful for platforms that require data without spaces, such as in certain phone number formats.
These rules help in transforming the data to meet the specific format requirements of various destination platforms.
Reference= The information provided here is based on the SAP Customer Data Platform's official documentation regarding action normalization1.
What is the purpose of the Connector Studio?
It enables creation of templates for source/destination REST API applications.
It enables activation of preconfigured application connectors.
It enables the setup of ETL jobs and data pipelines for data ingestion.
It enables activation of newly created audiences.
Explanation:
The purpose of the Connector Studio within the SAP Customer Data Platform is to serve as a low-code/no-code solution that enables the creation of integrations between the SAP Customer Data Platform and any REST platform or application. It allows users to create templates for source/destination REST API applications, facilitating the integration process and enabling seamless data flow between different systems.
Reference= This information is derived from the SAP Help Portal documentation on the Connector Studio, which provides a detailed explanation of its role and capabilities in the context of the SAP Customer Data Platform123.
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