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ServiceNow CIS-RC Practice Test - Questions Answers, Page 3

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You are working with your customer to determine necessary audit management workflow configurations. What should they know about the approval process for audit engagements? (Choose three.)

A.
If the engagement is approved and there are remaining open tasks or issues, it automatically moves into the Follow Up state.
A.
If the engagement is approved and there are remaining open tasks or issues, it automatically moves into the Follow Up state.
Answers
B.
If the engagement is approved and there are no remaining open tasks or issues, it automatically moves into the Closed state.
B.
If the engagement is approved and there are no remaining open tasks or issues, it automatically moves into the Closed state.
Answers
C.
If the engagement is rejected, it automatically moves back to the Fieldwork state.
C.
If the engagement is rejected, it automatically moves back to the Fieldwork state.
Answers
D.
If the engagement is approved and there are remaining open tasks or issues, it automatically moves into the Fieldwork state.
D.
If the engagement is approved and there are remaining open tasks or issues, it automatically moves into the Fieldwork state.
Answers
E.
If the engagement is rejected, it automatically moves into the Scope state.
E.
If the engagement is rejected, it automatically moves into the Scope state.
Answers
Suggested answer: B, C, D

Explanation:

Reference: https://docs.servicenow.com/bundle/kingston-governance-riskcompliance/page/product/grc-audit/task/approve-reject-engagement.html

Which GRC application would you use to manage internal or external consultancy processes that aim to prove the effectiveness of controls?

A.
Audit Management
A.
Audit Management
Answers
B.
Risk Management
B.
Risk Management
Answers
C.
Vendor Risk Management
C.
Vendor Risk Management
Answers
D.
Policy and Compliance Management
D.
Policy and Compliance Management
Answers
Suggested answer: D

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-governance-riskcompliance/page/product/grc-policyandcompliance/reference/r_PolicyComplianceMgmt.html

What are the Risk Scoring methods available in ServiceNow? (Choose two.)

A.
Quantitative
A.
Quantitative
Answers
B.
Qualitative
B.
Qualitative
Answers
C.
Inherent
C.
Inherent
Answers
D.
Residual
D.
Residual
Answers
E.
Calculated
E.
Calculated
Answers
Suggested answer: A, B

Explanation:

Reference: https://docs.servicenow.com/bundle/helsinki-governance-riskcompliance/page/product/grc-risk/reference/r_RiskScoring.html

The Risk thresholds in the Risk Criteria Matrix (default values) do not line up with company needs.

What should you do?

A.
Configure the Risk Criteria in ServiceNow
A.
Configure the Risk Criteria in ServiceNow
Answers
B.
Identify Risk that will benefit from the default values
B.
Identify Risk that will benefit from the default values
Answers
C.
Demonstrate Risk scoring scenarios using the default values
C.
Demonstrate Risk scoring scenarios using the default values
Answers
D.
Use the default values to determine new company approach
D.
Use the default values to determine new company approach
Answers
Suggested answer: A

Who can move a Policy into Review? (Choose two.)

A.
sys admin
A.
sys admin
Answers
B.
policy approver
B.
policy approver
Answers
C.
policy reviewer
C.
policy reviewer
Answers
D.
policy owner
D.
policy owner
Answers
Suggested answer: A, B

Explanation:

Reference: https://developer.servicenow.com/app.do#!/event/knowledge18/LAB0296/knowledge_18_LAB0296_policy_creation

The Citation table is a child table of which parent?

A.
Content
A.
Content
Answers
B.
Authority Document
B.
Authority Document
Answers
C.
Item
C.
Item
Answers
D.
Document
D.
Document
Answers
Suggested answer: B

Explanation:

Reference: https://community.servicenow.com/community?id=community_Question:&sys_id=ad77b570db309bcc2e247a9e0f96192f

Control Failure Factor represents the impact of Control Failures on what score?

A.
Inherent
A.
Inherent
Answers
B.
Residual
B.
Residual
Answers
C.
Total
C.
Total
Answers
D.
Calculated
D.
Calculated
Answers
Suggested answer: B

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-governance-riskcompliance/page/product/grc-risk/task/t_CreateRisk.html

Which one of the following is not a trigger for issue creation?

A.
Manual issue created by any manager or admin role as well as by audit user
A.
Manual issue created by any manager or admin role as well as by audit user
Answers
B.
Indicator failure
B.
Indicator failure
Answers
C.
Risk assessment returns the inherent and residual risk impact as ‘Very High’
C.
Risk assessment returns the inherent and residual risk impact as ‘Very High’
Answers
D.
Attestation returns the result as ‘Not Implemented’
D.
Attestation returns the result as ‘Not Implemented’
Answers
E.
Control effectiveness is ‘Ineffective’ and the state of control test is ‘Closed Complete’
E.
Control effectiveness is ‘Ineffective’ and the state of control test is ‘Closed Complete’
Answers
Suggested answer: D

GRC Options in Interactive Filters are only available through which feature?

A.
GRC Filtering
A.
GRC Filtering
Answers
B.
Metrics Reporting
B.
Metrics Reporting
Answers
C.
Performance Analytics
C.
Performance Analytics
Answers
D.
Trending Analytics
D.
Trending Analytics
Answers
Suggested answer: C

In which state can reviewers either send the Policy back to draft or forward it by requesting approval?

A.
Retired
A.
Retired
Answers
B.
Published
B.
Published
Answers
C.
Awaiting Approval
C.
Awaiting Approval
Answers
D.
Review
D.
Review
Answers
Suggested answer: D

Explanation:

Reference: https://community.servicenow.com/swp?id=community_Question:&sys_id=0b504fa1db98dbc01dcaf3231f9619a2&view_source=searchResult

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