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The goal of Change Management is to ensure that standardized methods and procedures are used for efficient handling of all changes. Which of the following are Change Management terminologies? Each correct answer represents a part of the solution. Choose three.

A.
Request for Change
A.
Request for Change
Answers
B.
Service Request Management
B.
Service Request Management
Answers
C.
Change
C.
Change
Answers
D.
Forward Schedule of Changes
D.
Forward Schedule of Changes
Answers
Suggested answer: A, C, D

Which of the following is the correct order of digital investigations Standard Operating Procedure (SOP)?

A.
Initial analysis, request for service, data collection, data reporting, data analysis
A.
Initial analysis, request for service, data collection, data reporting, data analysis
Answers
B.
Initial analysis, request for service, data collection, data analysis, data reporting
B.
Initial analysis, request for service, data collection, data analysis, data reporting
Answers
C.
Request for service, initial analysis, data collection, data analysis, data reporting
C.
Request for service, initial analysis, data collection, data analysis, data reporting
Answers
D.
Request for service, initial analysis, data collection, data reporting, data analysis
D.
Request for service, initial analysis, data collection, data reporting, data analysis
Answers
Suggested answer: C

Which of the following roles is used to ensure that the confidentiality, integrity, and availability of the services are maintained to the levels approved on the

Service Level Agreement (SLA)?

A.
The Service Level Manager
A.
The Service Level Manager
Answers
B.
The Configuration Manager
B.
The Configuration Manager
Answers
C.
The IT Security Manager
C.
The IT Security Manager
Answers
D.
The Change Manager
D.
The Change Manager
Answers
Suggested answer: C

James works as a security manager for SoftTech Inc. He has been working on the continuous process improvement and on the ordinal scale for measuring the maturity of the organization involved in the software processes. According to James, which of the following maturity levels of software CMM focuses on the continuous process improvement?

A.
Repeatable level
A.
Repeatable level
Answers
B.
Defined level
B.
Defined level
Answers
C.
Initiating level
C.
Initiating level
Answers
D.
Optimizing level
D.
Optimizing level
Answers
Suggested answer: D

Which of the following is a set of exclusive rights granted by a state to an inventor or his assignee for a fixed period of time in exchange for the disclosure of an invention?

A.
Patent
A.
Patent
Answers
B.
Utility model
B.
Utility model
Answers
C.
Snooping
C.
Snooping
Answers
D.
Copyright
D.
Copyright
Answers
Suggested answer: A

You are advising a school district on disaster recovery plans. In case a disaster affects the main IT centers for the district they will need to be able to work from an alternate location. However, budget is an issue. Which of the following is most appropriate for this client?

A.
Cold site
A.
Cold site
Answers
B.
Off site
B.
Off site
Answers
C.
Hot site
C.
Hot site
Answers
D.
Warm site
D.
Warm site
Answers
Suggested answer: A

Which of the following is a process of monitoring data packets that travel across a network?

A.
Password guessing
A.
Password guessing
Answers
B.
Packet sniffing
B.
Packet sniffing
Answers
C.
Shielding
C.
Shielding
Answers
D.
Packet filtering
D.
Packet filtering
Answers
Suggested answer: B

Mark works as a security manager for SofTech Inc. He is working in a partially equipped office space which contains some of the system hardware, software, telecommunications, and power sources. In which of the following types of office sites is he working?

A.
Mobile site
A.
Mobile site
Answers
B.
Warm site
B.
Warm site
Answers
C.
Cold site
C.
Cold site
Answers
D.
Hot site
D.
Hot site
Answers
Suggested answer: B

You are documenting your organization's change control procedures for project management. What portion of the change control process oversees features and functions of the product scope?

A.
Configuration management
A.
Configuration management
Answers
B.
Product scope management is outside the concerns of the project.
B.
Product scope management is outside the concerns of the project.
Answers
C.
Scope change control system
C.
Scope change control system
Answers
D.
Project integration management
D.
Project integration management
Answers
Suggested answer: A

Which of the following enables an inventor to legally enforce his right to exclude others from using his invention?

A.
Spam
A.
Spam
Answers
B.
Patent
B.
Patent
Answers
C.
Artistic license
C.
Artistic license
Answers
D.
Phishing
D.
Phishing
Answers
Suggested answer: B
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