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A logistics service provider has an average on-time delivery of 30%, and average correct documentation of 30%. Which of the following values represents the probability that the next delivery would be on-time, damage free, and with correct documentation?

A.
0%
A.
0%
Answers
B.
3%
B.
3%
Answers
C.
30%
C.
30%
Answers
D.
90%
D.
90%
Answers
Suggested answer: D

An organization encourages proactive internal design efforts and collaboration with supply chain partners in order to consume less raw materials. This business practice reflects which of the following dimensions of sustainability?

A.
Education
A.
Education
Answers
B.
Ethics
B.
Ethics
Answers
C.
Economics
C.
Economics
Answers
D.
Environmental
D.
Environmental
Answers
Suggested answer: D

A company that ships self-propelled cargo and prefers not to utilize specialized lifting equipment should consider which of the following types of shipping vessels?

A.
Handysize
A.
Handysize
Answers
B.
Roll-on/roll-off (RORO)
B.
Roll-on/roll-off (RORO)
Answers
C.
Suez-Max
C.
Suez-Max
Answers
D.
Trot-on/trot-off (TOTO)
D.
Trot-on/trot-off (TOTO)
Answers
Suggested answer: D

If a firm is concerned with high duty rates, on which of the following criteria should it focus?

A.
Type of goods imported and their value B.Type of goods imported and their cost
A.
Type of goods imported and their value B.Type of goods imported and their cost
Answers
B.
Type of goods exported and their value
B.
Type of goods exported and their value
Answers
C.
Type of goods exported and their cost
C.
Type of goods exported and their cost
Answers
Suggested answer: A

Major retailers place pressure on a manufacturer of liquid laundry products made with water to reduce the amount of water content by half. While the result will bring savings in almost every area, where should the manufactures focus this green initiative improvement effort?

A.
Material handling
A.
Material handling
Answers
B.
Packaging
B.
Packaging
Answers
C.
Transportation mode selection
C.
Transportation mode selection
Answers
D.
Product design
D.
Product design
Answers
Suggested answer: D

While designing a logistics network, which of the following actions does a manager need to complete in order to identify the key logistics goals and perform benchmark analysis?

A.
Define process steps
A.
Define process steps
Answers
B.
Conduct a supply chain audit
B.
Conduct a supply chain audit
Answers
C.
Examine network alternatives
C.
Examine network alternatives
Answers
D.
Complete a facility location study
D.
Complete a facility location study
Answers
Suggested answer: A

A company that distributes spare parts for the automobile industry must consider duty rates when deciding where to sell its products. Duty rates are heavily influenced by:

A.
the country of destination to which goods are exported.
A.
the country of destination to which goods are exported.
Answers
B.
the country of origin from which goods are imported.
B.
the country of origin from which goods are imported.
Answers
C.
the invoice value of imported goods.
C.
the invoice value of imported goods.
Answers
D.
the invoice value of exported goods.
D.
the invoice value of exported goods.
Answers
Suggested answer: C

A logistics manager has received a lot of customer complaints concerning damaged products. This represents which of the following customer service dimensions?

A.
Time
A.
Time
Answers
B.
Dependability
B.
Dependability
Answers
C.
Communication
C.
Communication
Answers
D.
Convenience
D.
Convenience
Answers
Suggested answer: D

What may be the cause if the value of inventory is greater than the value of the net working capital?

A.
Receivables are too high.
A.
Receivables are too high.
Answers
B.
Cost of goods sold (COGS) is too high.
B.
Cost of goods sold (COGS) is too high.
Answers
C.
Inventory is too high.
C.
Inventory is too high.
Answers
D.
High level of obsolescence.
D.
High level of obsolescence.
Answers
Suggested answer: D

Which of the following components represents the best opportunity to improve the effectiveness of

an order cycle?

A.
Order transmittal
A.
Order transmittal
Answers
B.
Order processing
B.
Order processing
Answers
C.
Order picking
C.
Order picking
Answers
D.
Order delivery
D.
Order delivery
Answers
Suggested answer: C
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