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A municipal securities principal must directly supervise municipal securities operations. This includes reviewing all but one of the following. Which task is NOT involved in directly supervising municipal securities operations?

A.
Opening the customer's account
A.
Opening the customer's account
Answers
B.
Providing quotations to customers
B.
Providing quotations to customers
Answers
C.
Handling customer complaints
C.
Handling customer complaints
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D.
Handling a municipal securities transaction
D.
Handling a municipal securities transaction
Answers
Suggested answer: B

First National Bank (FNB) purchased a table for $500 at the Governor's reelection fundraising dinner last fall. FNB President Sally Holmes tells Mary Watkins, the municipal securities principal, that the bank is planning to participate in the upcoming state highway bonD. What does Ms. Watkins tell President Holmes?

A.
The bank cannot participate without prior approval of the MSRB.
A.
The bank cannot participate without prior approval of the MSRB.
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B.
The bank can participate because national banks are exempt from MSRB rules.
B.
The bank can participate because national banks are exempt from MSRB rules.
Answers
C.
The bank can participate, provided it includes the contribution on its next disclosure.
C.
The bank can participate, provided it includes the contribution on its next disclosure.
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D.
The bank cannot participate within two years of a contribution to the issuer.
D.
The bank cannot participate within two years of a contribution to the issuer.
Answers
Suggested answer: D

State National Bank offers credit life and disability insurance on all consumer loans. This credit-related insurance is sold by a third party, but the bank collects a commission on all sales. The bank also sells hazard insurance through its affiliated insurance agency. Which of the following actions is legal for State National?

A.
Require all consumers to purchase credit life insurance through the bank
A.
Require all consumers to purchase credit life insurance through the bank
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B.
Require only certain consumers to purchase credit life insurance through the bank
B.
Require only certain consumers to purchase credit life insurance through the bank
Answers
C.
Require all borrowers with real property loans to provide insurance to protect the collateral
C.
Require all borrowers with real property loans to provide insurance to protect the collateral
Answers
D.
Require borrowers on real estate loans over $50,000 to purchase hazard insurance through the bank
D.
Require borrowers on real estate loans over $50,000 to purchase hazard insurance through the bank
Answers
Suggested answer: C

Of the following actions, which one is NOT recommended by the OCC's advisory letter as a necessary tool of management oversight of insurance and annuity sales?

A.
Hiring competent personnel
A.
Hiring competent personnel
Answers
B.
Establishing a separate insurance agency
B.
Establishing a separate insurance agency
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C.
Auditing systems and controls
C.
Auditing systems and controls
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D.
Requiring a member of management to actively oversee this function
D.
Requiring a member of management to actively oversee this function
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Suggested answer: B

Of the following practices, which one is NOT accepted in insurance and annuity sales?

A.
Reviewing insurance company ratings
A.
Reviewing insurance company ratings
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B.
Monitoring customer complaints against insurance companies
B.
Monitoring customer complaints against insurance companies
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C.
Verifying that personnel are properly licensed
C.
Verifying that personnel are properly licensed
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D.
Churning accounts
D.
Churning accounts
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Suggested answer: D

Which of the following is NOT a requirement of the Interagency Statement on Retail Sales of Nondeposit Investments?

A.
That employees selling nondeposit investments receive special training on the products they sell
A.
That employees selling nondeposit investments receive special training on the products they sell
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B.
That all bank employees receive special training on the nondeposit investment products sold by the bank
B.
That all bank employees receive special training on the nondeposit investment products sold by the bank
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C.
That employees selling nondeposit investments ensure that the product is suitable to the customer purchasing it
C.
That employees selling nondeposit investments ensure that the product is suitable to the customer purchasing it
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D.
That the history of employees selling nondeposit investments be checked before their employment
D.
That the history of employees selling nondeposit investments be checked before their employment
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Suggested answer: B

Which of the following bank policies does NOT comply with the Interagency Policy Statement on the Retail Sales of Nondeposit Investments?

A.
Supervisors and sales personnel will receive compensation based on the volume of sales each department achieves as well as the effectiveness of the department's ability to find suitable investments for customers.
A.
Supervisors and sales personnel will receive compensation based on the volume of sales each department achieves as well as the effectiveness of the department's ability to find suitable investments for customers.
Answers
B.
All bank employees engaged in the sale of nondeposit investments will provide the bank's required disclosures to all customers before the purchase of a nondeposit investment product.
B.
All bank employees engaged in the sale of nondeposit investments will provide the bank's required disclosures to all customers before the purchase of a nondeposit investment product.
Answers
C.
No teller will discuss nondeposit investment products with a bank customer.
C.
No teller will discuss nondeposit investment products with a bank customer.
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D.
Tellers and new accounts personnel will receive a $25 fee for all customers referred to the nondeposit investment department on the customer's purchase of an investment product.
D.
Tellers and new accounts personnel will receive a $25 fee for all customers referred to the nondeposit investment department on the customer's purchase of an investment product.
Answers
Suggested answer: D

State National Bank has a Web site on which it advertises all of its products. One page of the Web site is devoted to the products of its affiliate, State National Investment Products, InC. The affiliate sells uninsured mutual funds and various other investments not insured by the FDIC. What are State National's responsibilities for this advertising?

A.
None. The affiliate is responsible.
A.
None. The affiliate is responsible.
Answers
B.
None. Because it is a Web site, the advertising rules do not apply.
B.
None. Because it is a Web site, the advertising rules do not apply.
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C.
The bank must make sure the FDIC logo is properly placed.
C.
The bank must make sure the FDIC logo is properly placed.
Answers
D.
The bank must make sure that the noninsured disclosures are on this page and that the FDIC logo does not appear.
D.
The bank must make sure that the noninsured disclosures are on this page and that the FDIC logo does not appear.
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Suggested answer: D

Which of the following bank products is NOT subject to the disclosure provisions of the Interagency Statement on Retail Sales of Nondeposit Investment Products?

A.
Fixed-rate annuities
A.
Fixed-rate annuities
Answers
B.
Variable-rate annuities
B.
Variable-rate annuities
Answers
C.
Variable-rate savings accounts
C.
Variable-rate savings accounts
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D.
Mutual funds
D.
Mutual funds
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Suggested answer: C

Under the Interagency Statement on Retail Sales of Nondeposit Investment Products what disclosure must the bank's investment sales representative make to the customer?

A.
The bank's regulatory agency
A.
The bank's regulatory agency
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B.
The sales commission resulting from the investment purchase
B.
The sales commission resulting from the investment purchase
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C.
That the investment product is not guaranteed by the bank
C.
That the investment product is not guaranteed by the bank
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D.
The arbitration procedure for resolving disputes over investment advice
D.
The arbitration procedure for resolving disputes over investment advice
Answers
Suggested answer: C
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