Your last project was released three months ago and used a risk-based approach. In production, a number of serious failures in low risk areas have occurred.What is the most important lesson to be learned from this information? [2]

A broader cross-functional team should contribute to the risk analysis.

The 'lessons learned' session should have been conducted prior to deployment.

A broader cross-functional team should contribute to the risk analysis.

The project manager should have set stakeholder expectations for serious failures.

Future projects should test the lower risk areas first.

Mary is an external IT auditor. She is conducting a review of the system-level testing done by Greg's functional testing team.Which of the following items from Mary's assessment summary should concern Greg the most? [2]

There were Test Conditions which didn't tie back to any Business Requirement.

All the Business requirements could be traced to Test Objectives. However there was no tracing from the Business Requirements to the project's test schedule.

Some of the Test Objectives could only be mapped back to a single Business Requirement.

A few of the Test Objectives did not have any Test Conditions assigned to them.

There were Test Conditions which didn't tie back to any Business Requirement.

Your testing team has just received the test conditions for a new project. You are conducting Test Design activities for this project. Your team feels that it would be beneficial to create high-level test cases.What should they do concurrently with creating these test cases? [2]

Create the traceability between the test cases and the requirements.

Create the test automation scripts.

Create the test summary report for the test cases you are creating.

Create the traceability between the test cases and the requirements.

You have been carefully monitoring the progress of testing for your project. You have been using the established traceability to verify that the requirements and test conditions are being adequately addressed. The test team is proceeding well in their test case execution and you can see that you are achieving about 80% coverage of the test conditions per the traceability mapping in your test management system. You have seen a number of defects being logged against test conditions that are failing,but you do not see a mapping of the test cases to those conditions.What is likely to be occurring in the testing area that is causing the traceability to break down? [2]

The testers are not updating the test execution information in the test management system.

The test cases are mapped to the test strategy and are bypassing the test conditions.

The testers are running exploratory tests that are not mapped to the test conditions.

The testers are executing the wrong tests.

The testers are not updating the test execution information in the test management system.

Which classification information would be most useful to capture for newly identified defects? [2]

The system build that the defect was found in

The priority that the business assigned to the project that the defect was found in

The system build that the defect was found in

The name of the configuration manager who built the system

The number of test steps in the test script that found the defect

Your test team is in the process of completing final regression testing one week before the release date. One of your staff has just uncovered a critical defect that causes data corruption.What should you do? [2]

Write a high priority defect and follow the escalation communication plan as defined in your test plan

Update the risks in your test plan to cover data corruption issues and update your test cases to be sure you test for this in the future

Write a high priority defect and follow the escalation communication plan as defined in your test plan

Write a high priority defect and call the business stakeholders to warn them about it

Update the weekly status charts and change the project status to red

You have written a defect report and have just been notified that it is in the 'returned' state.Who should take action on this defect?

The tester who wrote the defect report

The developer to whom the defect is assigned

The project manager who is responsible for the project

The tester who wrote the defect report

What is the purpose of process improvement assessment models?

Ensure a consistent approach is used

Assist in the hiring of new testers

Model the failure modes of the product

Identify the test tools needed for testing

You are a new Test Manager on a maintenance release for an existing mature product that is expected to be retired in the not too distant future. The previous release had utilized a performance regression test suite written in an in-house custom tool using the same programming language as the product itself. This suite will most likely require tweaking to ensure it works with the new version of the product. While there are several members in the performance testing team, the original author of the performance testing tool has moved on to another company, and none of the remaining staff have a great deal of familiarity with the performance test scripts used to test this product.How would you recommend this scenario be addressed? [3]

Leverage the development team to fill any knowledge gaps in the in-house tool.

Retire the in-house tool and switch to a vendor supported tool for performance testing.

Reduce the scope of the product testing to exclude performance testing.

Make the in-house tool available to the open source community.

Leverage the development team to fill any knowledge gaps in the in-house tool.

Your test team has created a custom automation tool that will be used for an upcoming release. Now that the tool has been coded, what should be the next step?

Compare the new tool to open source tools

Your organization is considering using open-source tools. You have been told you need to be aware of the terms of the GNU general public license.What is the basic concept of this license?

If you're going to distribute the software, you need to do so with the same terms as were applied when you received the software.

Anyone can use the software anytime for any reason.

A small license fee must be paid to the supplier of the software.

If you're going to distribute the software, you need to do so with the same terms as were applied when you received the software.

You are allowed to use the software internally, but it cannot be incorporated into any product for which you will receive a profit.

When closing out a defect report, which of the following developer commentaries is most likely to motivate a tester?

Fixed - error in build caused compatibility issues

Rejected - system is functioning as designed

Fixed - minor usability issue, wasn't worth the time to fix it

Fixed - error in build caused compatibility issues

Rejected - would take too long to fix

Which work experience is likely to develop the necessary skills to effectively test a software system? [3]

Being the developer of testing tools used for automation

Being a member of the production group that supported the previous release of the system

Being the developer of testing tools used for automation

Being the current Project Manager for the system

Which of the following organizational structures would be considered unorthodox?

After developers are done unit testing, business analysts alpha test the system before handing over to a separate testing team for system testing

Developers within the same team unit test each others' code prior to handing over to a separate testing team for system testing

Developers and testers are integrated within the same project team, each role focusing on a different level of testing

After developers are done unit testing, business analysts alpha test the system before handing over to a separate testing team for system testing

DBAs confirm the referential integrity of the database and developers complete their unit testing before handing over to external organization for system testing

The Test Manager must assemble team members that have which of the following characteristics?

Will spark informal cross training among themselves

Thrive in a routine, structured environment

Will not change the severity of a defect report

Will spark informal cross training among themselves

Which of the following can demotivate a tester?

When testing is cut short, resulting in a high number of production defects

Receiving direct and honest feedback on areas to improve

Working extra hours, resulting in a successful product deployment

When metrics indicate weaknesses in their testing

When testing is cut short, resulting in a high number of production defects

You are the manager of a test team. You inherited most of these people from a previous manager who promoted technical skills, particularly programming skills. As a result, your people are very strong in test automation skills, white box testing and complex test design techniques. You have just been told that you can hire five new people. You want the new people to complement the existing skill sets and you want to be sure the team will have a strong mutual respect.Given the following options, who should you hire? [3]

Hire a mix of people with strong testing and domain skills.

Hire all black box testers because you are severely lacking in that skill set.

Hire customer support people who have experience with the customer interface.

Hire a mix of people with strong testing and domain skills.

Hire college interns who can be trained by the existing people.

You have just conducted a skills assessment for your team. You decided to rate everyone from 1 to 5 in the skill areas as follows:5 = expert4 = proficient3 = can use this skill effectively but will need some assistance2 = interested in learning this skill but has only minimal knowledge1 = not interested in learning this skillGiven these values, you have rated your team as shown in the table below for the designated skill areas: You will be starting to test a new product that is an upgrade from one of your existing end user products. Your testing will include white box,performance, security, usability, and black box. You also have a goal to automate 100% of the smoke test and 50% of the regression tests by the end of the release.Your team willingly shares knowledge and conducts regular lunch time cross-training sessions.Your manager wants to know if you would like to bring in someone to help train your team in preparation for this project. In which area could you best utilize this help? [3]

Training in black box techniques

Which one of the following is NOT a determining factor when considering the optimal time to conduct a document review? SELECT ONE OPTION

Management procedures have been reviewed

Review time is built into the schedule.

The document is in a reviewable state.

Suitably skilled reviewers are available.

You are a Test Manager at a company that develops mobile phone applications. Based on historical data in your company, you have calculated the following average metrics for system testing:* for each 100 LOC (Lines Of Code). 4 test cases are executed* each test case takes on average 15 minutes to execute and check* for each 1000 LOC, 5 defects are foundYou have used this information to create an estimate for the system testing of a new mobile phone application being developed to submit gas and electricity readings.The application delivered for system testing has 50.000 lines of code. At the end of system testing, 250 defects are discovered.Assume that:* the system test of the new mobile phone application will require the same amount of effort as previous applications* defect density = number of defects/1000 LOC* no new tools or processes have been introduced to the test teamBased only on the given information, which one of the following statements is true about this new mobile phone application?SELECT ONE OPTION

The actual number of defects found is the same as the estimated number of defects.

The time taken to run all the estimated tests would be 750 hours.

3000 test cases will be executed during system testing and 250 defects will be found.

The actual number of defects found is the same as the estimated number of defects.

The source code contains a lower defect density than the source code of past applications

You are the Test Manager for a software house (SoftTech), who provide a core banking product to retail banks around the world to enable their customers to process payments via the Internet and telephone banking.Your current project is to integrate SoftTech's core banking product with Welsh Bank's existing bank systems. However, Welsh Bank's systems are maintained by experienced developers and are poorly documented.Welsh Bank has stated that this project must comply with Financial Conduct Authority (FCA) regulatory banking standards.A specification for the 10 interfaces to Welsh Bank's existing systems has been produced by SoftTech's development team.You have been asked to plan and conduct reviews for the system integration and support documentation of all the systems. Which of the following is the BEST approach for this project?SELECT ONE OPTION

Conduct Inspections to verify that all documentation conforms to a set standard.

Conduct a management review to assess progress of the integration features.

Conduct an audit to verify that all test deliverables have been produced and signed off.

Conduct an informal review of the integration documentation before the systems are integrated.

You are monitoring the test results for the first week of system test execution to ensure they conform to the test plan objectives. You are guided by the list of test conditions and traceability matrix produced following test design. Test Plan objectives* Approach - Risk-based and depth first* Status reporting - Execution statuses must be either 'Passed*, 'Failed', 'Blocked' or 'Not Run'* Traceability - Test execution results must be traceable back to the test conditionsTest Conditions Traceability matrixWhich one of the following is a correct statement regarding the current status of test plan objectives?SELECT ONE OPTION

All the Traceability objective has been met.

None of the objectives have been met.

Only Approach and Traceability objectives have been met.

You are performing a risk assessment for a financial application using quantitative risk analysis. The following is a table describing the analysis undertaken so far: Which of the following statements correctly describes the outcome of the risk assessment using the 'Cost of Exposure' technique in this scenario? SELECT ONE OPTION

PR2 should be tested while PR1. PR3 and PR4 should not be tested

Testing for failures associated to PR4 should happen first.

PR3 and PR4 should be tested while PR! and PR2 should not be tested.

PR2 should be tested while PR1. PR3 and PR4 should not be tested

PR1, PR3 and PR4 should be tested while PR2 should not be tested

You are planning the testing for an emergency product update required to correct a serious security issue and to improve system maintainability of a key product in your company's catalogue. It has been estimated that the historical cost to the company for the security issue in this system has been $375,000.In the last year a total of 10 reported 'live' incidents were reported, resulting in a total external failure cost of S110.000 to correct.The cost of prevention for this project has been estimated as $78,500 and from the development you have learned that the average cost of detection was $1,250 and the average cost of internal failure was $7,450Which one of the following statements about cost of quality is TRUE? SELECT ONE OPTION

Total cost of quality for this application will be $197,200.

The historical costs of this system will be recovered in 2 years.

Each defect not found by testing will cost $1250.

Total cost of quality for this application will be $197,200.

Each defect found during testing offers a saving of $1300.

Assume that you are part of a team conducting test design for a new university system that will allow students to update their own personal information. The Test Strategy states that positive and negative testing should be carried out. along with performance, security and interoperability testing against all new requirements.The following requirements have been identified by stakeholders:1. Students must be able to make changes to the following information:a Name (due to marital status)b Marital statusc. Home addressd. Home telephone numbere. Email addressf. Mobile telephone numberg. Contact details in case of emergency2 Only Reception staff must have access to the information held.3 The system must support 2000 concurrent users and details updated on the system within 20 seconds.4. Interoperability of the new system with the other systems maintained by the University for student Registrations.Test analysis for functional and non-functional testing has iust bequn and the following test conditions have been identified: Which one of the following is a valid test condition that is missing from the table of test conditions and has clear traceability back to the test strategy and requirements?SELECT ONE OPTION

Time taken to update student information is 20 seconds or less when sup-plied correctly, or an error message is returned

System is compatible with market leading accessibility tools for blind or partially sighted users.

Correct input of home telephone numbers using a string of alpha characters only.

Correct input of student's date of birth details, using the format dd/mm/yyyy

Which ONE of the following is considered to be the LEAST independent form of testing for an organisation? SELECT ONE OPTION

Testing is performed by a tester who is part of the development team.

Testing is performed by a tester who is part of an independent test team.

Testing is performed by an organisation external to the company that has developed the code.

Testing is performed by a tester who is part of the development team.

Testing is performed by specialists from the business organisation.

You are Test Manager on a new project and have estimated the test effort to be 500 days, assuming that you will find no more than 50 defects and 5 test iterations being required. The project manager has said the estimate is too high. Which of the following options could enable you to reduce this estimate?SELECT ONE OPTION

Agree an increase in the Unit test coverage before the code is delivered to your test team.

Assign more test analysts to the test execution phase.

Increase the regression test coverage.

Allow more time for the developers to fix the defects found.

Which of the following is NOT true when following the V-Model lifecycle to organise and plan testing activities? SELECT ONE OPTION

Test analysis activities run concurrently with specification of requirements and design.

Test execution activities run until exit criteria have been met.

Reporting of all test results occurs when testing is complete for the whole project.

System test planning starts when project planning activities commence.

Test analysis activities run concurrently with specification of requirements and design.

As the Test Manager for an agile project how would you BEST plan and guide the testing activities during development? SELECT ONE OPTION

Ensure testers are integrated into the development process, helping to review and develop automated unit tests

Ensure testers provide training to developers to help them write a set of auto-mated unit tests

Ensure testers are integrated into the development process, helping to review and develop automated unit tests

Ensure testers are separated from the developers to provide an independent set of functional tests

Ensure all tests are written and reviewed by the developers to ensure they reflect the code being developed

Which one of the following will allow phase containment to be assessed within a testing project? SELECT ONE OPTION

Using the phases of defect introduction and detection data for all phases of the project.

Using the phases of defect introduction, detection and removal data on a phase by phase basis.

Using defect introduction and removal data for the project as a whole.

Using defect removal data for the testing phases of the project.

ISTQB CTAL-TM Practice Test 2 - Free Online Exam Prep & Questions

Which of the following should be considered the biggest risk to the schedule when trying to implement formal scripted test cases early in the SDLC for a system with a large GUI front end? [2]

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