Fortinet NSE6_FSR-7.3 Practice Test - Questions Answers, Page 4

In FortiSOAR, when a user is configured with 'Concurrent' access type, their ability to log in depends on the availability of concurrent user seats. This means the user can only log in if there are available seats in the concurrent pool. If all seats are occupied, the user must wait until a seat becomes free. This configuration allows multiple users to share a pool of licenses, making it suitable for environments where not all users need constant access.

Administrators can collect and review FortiSOAR logs for troubleshooting in two primary ways. First, they can download logs directly from the GUI, which provides access to various logs through an intuitive interface. Secondly, using the command-line interface, the csacta log --collect command can be used to gather all logs within a specified directory, enabling more detailed offline analysis. Both methods offer comprehensive log collection to aid in diagnosing and resolving issues.

The FortiSOAR queue and shift management feature enables several key activities for managing shifts and queues. Administrators can initiate shift handovers, allowing for smooth transitions between shift leads and members. They can also designate specific roles within shifts, including shift leads and members, to define responsibilities. Additionally, queue rules can be established based on certain conditions, ensuring that incidents and tasks are assigned according to predefined criteria, which helps streamline operations and improve response times.