Consider the following business capability map. where cells of a model are given different colors to represent desired maturity levels (Green (G) = level achieved, yellow (Y) = one level away, red (R) =two or more levels away, purple (P) = missing capability):
Which of the following best describes what this shows?
A.
Policy Management. Government Relations Management, and HR Management need immediate attention. Partner Management. Account Management, and Training Management have issues but are of lower priority Agent Management Is a new business capability that does not exist
A.
Policy Management. Government Relations Management, and HR Management need immediate attention. Partner Management. Account Management, and Training Management have issues but are of lower priority Agent Management Is a new business capability that does not exist
B.
The Strategic capabilities need more attention in two areas. Policy Management, and Government Relations Management. Agent Management is missing as a Core capability Information Management needs attention as a Supporting Capability.
B.
The Strategic capabilities need more attention in two areas. Policy Management, and Government Relations Management. Agent Management is missing as a Core capability Information Management needs attention as a Supporting Capability.
C.
Agent Management needs immediate attention. Market Planning. HR Management and Government Relations Management need attention. Customer Management. Training Management and Partner Management need attention but are of lower priority.
C.
Agent Management needs immediate attention. Market Planning. HR Management and Government Relations Management need attention. Customer Management. Training Management and Partner Management need attention but are of lower priority.
D.
Agent Management needs immediate attention. Market Planning. Government Relations Management, and HR Management have Issues but are of lower priority Partner Management. Customer Management, and Training Management are new business capabilities that do not exist.
D.
Agent Management needs immediate attention. Market Planning. Government Relations Management, and HR Management have Issues but are of lower priority Partner Management. Customer Management, and Training Management are new business capabilities that do not exist.
Suggested answer: A
Explanation:
The business capability map provided uses color coding to represent the maturity levels of various business capabilities in strategic, core, and supporting functions. The colors indicate the current state or priority for development, with red indicating capabilities that are significantly below desired maturity levels and thus require immediate attention. In this case, Policy Management, Government Relations Management, and HR Management are marked as red, signaling the need for urgent improvement. Yellow indicates capabilities that are closer to the desired state but still need attention, while green shows capabilities that have achieved the desired maturity level. Purple indicates a missing capability that does not currently exist in the enterprise, which is the case for Agent Management.
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