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Question 145 - MB-240 discussion
You implemented Microsoft Dynamics 365 Field Service. You are now managing changes as the team continues to use Dynamics 365. Dispatchers are reporting that the schedule board is difficult to navigate because resources can be scheduled 24 hours of the day. However, resources for this organization only work between 7am and 5 pm in the Greenwich Mean Time Zone (GMT).
You need to modify the schedule board to resolve this issue. What should you do?
Modify the existing schedule board tabs to only include resources working 7am to 5 pm GMT.
Modify the existing schedule board tabs and ensure the working time for the tab is set to 7am to 5 pm GMT.
Adjust the working hours of the resources to 7am to 5 pm GMT.
Create a schedule board tab for the resources working 7am to 5 pm GMT and ensure all the resources have been added to that tab.
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